The best advertising agency in Southern Oregon! You can count on Paradux Media for all your…read moremarketing needs.

From the owner: Paradux Media Group, is a full-service advertising agency, has provided marketing solutions to…read morebusinesses since 2008. Our clients often describe us as delivering Madison Avenue quality right here in Southern Oregon. With a strategic mindset, we specialize in creating customized and integrated marketing campaigns that contribute to the success and growth of businesses.

I'm a client and can't even sign in on their web page! And when I call I have to leave a message…read morewith their answering service? What's going on, Matt?????????????????????? Frustrating.

LOL. Couldn't even get a message to them. The contact info on their main page is blocked by a…read morebanner so you can't send a message that way. Then when you go to the comments section it refused to send saying there was error with their page. Not a great advertisement for a "web design" service and company.

I found John on Yelp, and looked at reviews which were all 5 star. He was able to schedule repair…read morewithin a couple of days, came to the house and looked at my printer problem. Even though I had run diagnostics, apparently I didn't have his magic touch. Long-story-short, he was able to fix the issue and we had a great conversation while waiting for the diagnostic to complete. And his rate was fair. Thanks John! HIGHLY recommend!

He helped me transfer all the data from one computer to another and resolve a monitor problem plus…read moreloaned a keyboard. All dine in an hour.

BE VERY CAREFUL TRUSTING YOUR MONEY TO MSP!…read more A year after consultation, I am still having to battle them through the Better Business Bureau (BBB) as I continue to receive a $750 invoice for the CONSULTATION meeting I took with Gerrin Degroot while considering financial advisors. Despite never agreeing to any terms or services, nor actually selecting Mr Degroot as my advisor in the end, they continue to insist I received advice and owe a ludicrous $750 for the meeting and emails. Be extremely cautious even taking a meeting! This is not someone I recommend anyone trust with their money.

Kirk Roberts at MSP&C has been doing my taxes for years. Even when I moved out of state last year,…read moreI sent my taxes back to him. He's thorough, fair and FAST!

I spoke with Todd on the phone today and let him know that I wanted to transfer documents from my…read moreold 2008 MacBook to my new MacBook Air. He asked how I heard about him and I told him Yelp. I asked how long of a drive it was from my location to Eagle Point and he said it would be about 45 mins. When I pulled into his driveway he called and told me he had opened a store at Rogue Valley Mall and that he was actually there (meaning I had driven 25 minutes further than I needed to). I drove the 25 minutes back the way I had come to Medford and went to the mall to Smart Help where he now works. I let him know I didn't want to spend too much money and he asked what my budget was. I asked him how much transferring documents and giving me a quick rundown of the new Mac would be. He quoted me $200 to update my old MacBook, $150 for the external hard drive that I told him I was not in the market for, $150 for transferring my documents, $100 for wiping my old MacBook and $100 for a "recorded dock tutorial." In total Todd tried to tell me it would cost me $700 to get documents off my old laptop onto my new one "the right way." I called around and got 2 quotes for what I want at $40 and $45. I dug around in the reviews that are not recommended and others seem to think he is a scam artist. Needless to say I left his store after having wasted time but thankfully not money.

Todd is amazing! Prompt, efficient, professional, and friendly. My 2012 iMac died on me last year…read more Not many Apple repair centers in Southern Oregon to choose from but after a quick search on Google, I came across Todd and decided to call him. In addition to fixing my computer, he recovered data from the old bad hard drive and shared tons of knowledge about the iCloud, back ups. He is my go-to for all Mac related issues.

We have been using Grace Works for several years with marvelous success. Eric, the former owner,…read morewho is still with the business thank goodness is pure joy to work with. We could not ask for better customer service. Grace Works is a very well managed business. Employees arrive at their designated homes for cleaning on time every time. They let you know that they are coming the night before by text as well as when they're on the way. They do very good training. I have used housekeepers for years and I must say that the thoroughness and expertise of the work that we receive every two weeks is excellent. In addition, if we have special cleaning projects, we can schedule the work and get it done in a top notch manner. We very much appreciate everything that Grace Works Home Cleaning consistently provides. Thank you so much!!!

Been using Grace for a couple years I believe. Same person…read more She's prompt, polite and puts in a full 2.5 hours. This is a maintenance cleaning so no moving furniture, but well worth it as we have a dog who is a hair making machine.

Randy Clifford owns and operates 4Boxers Web Design. He rebuilt our old outdated website into a…read morefriendly more modern version using wordpress. It is exactly what we asked for, so we could operate it ourselves. He answers when we call and helps us change or update things we have done something wrong extremely quickly. His innovative ideas on pics staff input etc. have been marvelous. I highly recommend if you want the best call 4Boxers(541) 621-0577 Thank you, Rae Mooring Manager Cascade Community Pool Oregon

Randy goes above and beyond for all of his customers. He really knows computers and websites. Great…read morecustomer service and great prices is why I love 4 boxers web design.

Competent But Off-Putting…read more I contacted SmartHelp for assistance with two specific tasks: to connect a new monitor and a new printer to my older desktop computer. Todd, from SmartHelp, does know his stuff, he is competent and took care of both of my asks. However, I found that Todd asked questions that I felt were not necessary. In addition I found his personal style and certain, what can only be described as business practices, too personal and thus off-putting. 1) As part of the job, Todd's first request was to input my personal information into his phone. I specifically found the requests for both my date of birth & my photo quite worrisome and unnecessary. 2) I found Todd's style of "up-selling" quite disconcerting. For example he said he wanted to take my laptop computer to his home to "set up properly." This, of course, would have presumably incurred a myriad of additional charges, none of which were discussed. He asked to take the laptop multiple times despite my repeated no's. 3) Without my permission Todd input my credit card information into his phone while I was out of the room! Unacceptable! In the end it felt to me that, beyond the requested tasks that were accomplished, I was also charged for his requests for my personal information, as well the time spent "up-selling." I found and consider these things to specifically be poor business practices. Be aware and be wary and further be prepared to say "no," i.e. don't let your guard down!

Todd took complete advantage of my wife and I. We wanted to extract photo files from the iPhone…read moreowned by our recently deceased son. He assured us that if anyone could extract photo files from our son's passcode-locked iPhone, he was the guy. It was clear, from the moment he started trying, that he was clueless. He started by asking us to give him some passcodes to try. This was a totally random approach, and I should have stopped the session right there since my wife and I had no idea what our son's passcode might be. When it was clear that this crazy approach was going down a hopeless rabbit trail, he switched to calling Apple customer service for help. After Todd spent maybe an hour on the phone with Apple customer service with little or nothing to show for it and with no further options available to us at the time, we parted company. But Todd inexplicably claimed we had made "progress" when we hadn't. And he was happy to take our money for the supposed two hours of "services" that he claimed he had provided. Needless to say, we never contacted Todd again. But hopefully we learned our lesson. We'll be more careful with the next consultant we might choose to work with.