Derek has left me speechless. I messaged him on Yelp at 7:43am and he was at my door at 9:30am same day. He was quick in responding to my messages. When I asked him to match another quote I received, he immediately honored that as well. He helped us hang heavy custom drapes in 3 of our bedrooms and we asked to additionally secure the ones in our living room and family room and he was able to do that as well. He brought another guy with him and both of them were in and out of the house within an hour and brought all their own materials as well. It was a perfect experience with a combination of professionalism, promptness, reasonableness, honesty and quality. These are the kind of businesses that are so rare these days so made me appreciate it that much more! We've officially added Derek as our go to handyman! read more

I have had Derek come out twice to my house prior to replace and paint wood in the outside of the house and to repair a wooden gate with no issues. I recently called Derek to come out and give an estimate to install laminate flooring in the kitchen, living room and a bathroom, basically the entire first floor of my townhouse. He responded and we set up a date and time. He never showed or called!!!!! Will never call again. I gave him two stars for the previous work. read more

He was the worst handyman I ever used. He fixed a door lock for me and did a completely shoddy job and then charged hundreds of dollars! I was away on vacation, which I told him about in advance. He hounded me the whole time while I was on a cruise. He called and emailed me several times a day! Stay away!!! read more

DO NOT HIRE!!! Never showed up, or answered phone calls or texts! Horrible business man, DO NOT HIRE!!!! He answered a request to tear down a tree house on Monday, I sent him photos and we agreed on a price. He said he would be in the area this Friday, would text when heading over around 1 pm. I arranged for a dumpster to be here and he never texted or called. I called, left messages and texted several times. Nothing!! DO NOT HIRE!!! read more

Derek and Frank have been to my house a couple of times now and every time they do an amazing job!! I am always impressed! I have recommended him to friends and family and they too were blown away. Their work is amazing along with his fair prices. Whenever I have needed him for an emergency repair he has made time quickly to come fix it. They are trustworthy and dependable! I highlyrecommend Derek and would never go anywhere else!!! Derek is very knowledgeable and efficient, he is patient, kind and always explains everything to me if I have questions. He is amazing and professional!!! I highly recommend Derek and Frank. read more

I had high hopes for this service because of his location and my need for a handyman. Came out to view my home and assess my needs promptly. Said he'd get back to me in a couple days: he did not. It was a short holiday week so I understand these things happen so I followed up with him and he apologized, said he'd have a quote by "Saturday afternoon at the latest". I told him if he was crunched for time, it could wait until mon or tue of the following week. I never received a quote or a follow up txt/call of any kind. Very unfortunate because I have quite a bit of work I need done. Based on his reviews it sounds like he does good work but needs some improvement with his customer service skills. read more

I am a senior citizen. I have a bi-fold pantry door that was stuck and would not open. I called Derek, he was very accommodating and was at my house that late afternoon. After he fixed the door he explained that what he did might not work, and that if it didn't, he would be back to do additional work on the door. It worked for about a day and a half. I called and emailed Derek several times for six days with no response. Now I still have a broken pantry door and I am out the cash I paid. If you want dependability and honesty, PLEASE don't call Derek! read more

I contacted Derek on a Thursday and he made time to come out the next day to assess and provide a quote on some HVAC and siding work that I needed done. He brought his helper Frank and both were very professional, patient and thorough. I explained that I will be moving soon, am on a limited buget, and would be willing to do some of the work to keep costs down. They got it. After assessing the HVAC for holes in the duct work, they concluded that the cost would be about $2,000 (in line with other quotes that I received), but that I may not wish to invest that much money since I'm moving soon. Besides, they may find more problems as they make repairs. They suggested that I continue to use a room heater and window air conditioner as I did last year. Made sense to me. Thank you. I also asked them to repair some siding that came off. We split up the work and I paid about 20% of the amount quoted by another contractor who wanted to do all of the work for a larger area than was necessary. I decided to have the siding done. When I finished my work, Derek and Frank came out two days later as promised (inagine that from a contractor) and didn't leave until the work was completed (again, imagine that!). And yes, he stuck to his quote. They did a GREAT job. I've used several contractors in the past, but none compare to the overall quality and honesty of Derek and Frank. I am very pleased with their services and professionalism, and recommend them highly. Bill in Elgin read more

Really great to deal with and very thorough and honest. They came to fix a patio heater and made every effort to fix. They were so determined that they went back to the office after and did more research. Came to the conclusion that it would probably be cheaper to buy a new unit. Although they didn't fix it, I really appreciate that there was no charge and great follow up. Would recommend them to anyone looking for honest and thorough repairman. read more

Had Derek over to do some simple handy work in which I had bought 90% of the supplies to do the job. Charged so much - all I can say is we should have had the Home Depot Install Dept do this. Would have been cheaper for sure. BEWARE! read more

OMG, hire this guy (but don't tie up his schedule when we need him, please). He is prompt, honest, courteous, meticulous, and professional. We will certainly employ him again for a number of projects that need doing in our new old house! read more

Derek was prompt returning my call. I made a brief explanation of my issue and I fully expected that he did not want to touch the issue but he immediately showed eagerness. He came out the next day assessed the work and returned to do the job, on time, meeting his appointment time. His workman ship was excellent. His pricing was very fair. No, I do not know him from the past in case you are wondering. I highly recommend Derek for handyman services. Give him a chance. You will enjoy working with him. Ron read more

Contracted with Derek to demo and rebuild tile shower in Master Bath. He told me he could easily complete job within 4 full days. He showed up and worked for 3 days and disappeared. Didn't finish, left bathroom a complete disaster, left all his tools, and poor quality on the work he did do. He has been unreachable since (2 weeks), and I at least hope he's ok??? Had to hire another contractor to redo most of his work and finish the job. read more

Derek fixed a back door lock for me. When I saw the quality of the workmanship I was very disappointed and then on top of that he charged me more than the original quote. When I mentioned my disappointment to Derek he did not try to make the situation any better. I would never use him again. He basically overcharges for shoddy work. Also hounds you for invoice payment. I must have received 20 reminders within one week. read more

I had the absolute best experience with Derek's Handyman Services, and would highly recommend his services to anyone looking for quality work done right at a fair price, and in a timely manner. I called Derek for some exterior home repairs. He was very quick to call me back, and was able to come out the next day to provide an estimate on the repair. He is extremely professional, detailed, and knowledgable and has top customer service. Derek was able to complete the project in less than a day, and I was very statisfied with the workmanship and quality of the project. I don't know what I would have done without Derek and his services, I can't say enough good things about his company. So if you need a handyman for any job big or small you can't go wrong with Derek! read more