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    Derek Towing Service

    4.0 (1 review)
    Open Open 24 hours

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    6 days ago

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    Harris'towing Service

    Harris'towing Service

    (4 reviews)

    Harris Towing is absolutely useless for the apartment building I live in . I wished my apartment…read morebuilding would utilise another towing company to tow the cars out of our parking spaces . I tent an apartment in Downtown Dover . We have assigned parking in the building but people that go to the pubs and bars downtown as well as the local business parki in our spots for HOURS . Harris will not tow the cars late at night or weekends when we need them the most . Even ig we call the apartment manager , they give permission along with the tenant who pays for the spot they won't come until the next business day . Of course the car is gone by then . They are useless and we need another another company .

    Five stars all the way!…read more I'm very sorry to read your experience and rating, Vanessa. It reads like you dealt with their competitor just beside their yard rather than Harris. Reason I say this is , my family was in a crash in summer. The at fault driver refused that competitor's truck to tow his vehicle because of the scratches and dents a vehicle he had them tow the year before suffered at their drivers hands. But Delaware State police have a contract with that competitor and he had no choice. My review is FIVE STARS! I love Harris' towing. They don't charge a hook-up fee. They don't charge per mile. And all that on top of the tow price itself. Costing a small fortune at the end of the trip. No, Harris Towing charges one price to tow your car. They don't charge the tow price, then an additional cost to hook your car to their tow hook, and then money per mile. Can you imagine how costly that would be? And with detours around Dover now? EEgads! Those fancy roll-offs and wreckers that the competitor has come about because of the cost of those extras charged to their customers. And that contract they have with DSP. And you'd think you'd get a friendly driver for all that $$$$ spent? HA! No. We used them once. The guy threw the straps around like our car meant nothing to him. That's why I thought your paint was chipped by those guys. Not Harris. We used the competition once and that was a costly lesson that insured never again. And I remember when Biddles towing was here. They were awesome! Never thought I'd find a company as good as that until Harris. Harris Towing is there when they promise you they will be. They also don't answer the phone with a bad attitude, and then put you on hold forever, then answer and put you back on hold as soon as you hear the phone ring in the background. Not like those other guys. Harris towing take care of your car. We had them tow our vehicles in the past and just recently. Perfect job. Very reasonable price. And the driver was very friendly. That is NOT what drives for the competition next door. We use Harris exclusively. And if they don't have a truck available they refer you to Matthews Towing in Smyrna. 302-824-4649. Luke, there is an awesome fella. These two companies are the top. If you need a tow and one price to get your vehicle where it needs to go, call Harris towing. And if they can't help you for some reason, they'll refer at the asking to a very reliable company that operates the same way. With care, and a flat reasonable price. It's a tow truck guys! TOWING! Not bells and whistle extra price$ on top of the price to tow. And that free extra chance of getting scratches, dings, in the paint because the driver could care less about taking care of your car. Really! You're going to charge all that extra extra bells and whistles money and you have a bad attitude, and you are rough with the car? REALLY? Bad McKinney's! Bad, bad! The at fault driver in our accident was so mad that he had to let them take his truck from the scene. He worried the whole drive to their yard because he didn't know what his new car would look like when he got there. Yeah, accident smashed sure. But extra damage due to towing? And how can you prove that? Poor guy. Harris Towing is the best around. And no, I don't work there. But I do trust them. They're in my phone so I know I'm always safe if I need a quality tow.

    Matthews Towing & Recovery

    Matthews Towing & Recovery

    (7 reviews)

    ZERO stars. Person…read morewho assisted me was disrespectful. Refused to give me his name, demanded cash to drop my car, and when I asked for some time to find cash, he told me I better "hurry it up." Asked where they are located. He gave me a street name. I said I didn't know where that was and he rudely said "Smyrna, Delaware." Spoke to me like I was stupid. Called their number to speak with the owner, I spoke to dispatch who was very nice at first... and then when I asked for the drivers name, he also refused to give it to me. I asked for his name, he told me. Then I asked if the owners name was Matthew, he said no. It's Luke. Stated I would like to talk with him and asked what their business hours are. The dispatcher then said I could resolve my complaint with him and that I didn't need to contact the owner. I disagreed politely and told Steve I would rather contact the owner at this point. He then went on to say it's by appointment only and I'm not guaranteed to speak with the owner so I could talk to him. I declined. Will be following up for an appointment to speak with Luke. Terrible service.

    He'll noooooo they are the most disrespectful humans I have ever talked too. They came all the way…read moreto Wilmington from Smyrna looking for cars to tow . When you talk to them they have no compassion or remorse . Specially Mathew he's the most ignorant person I have talked to with this situation. You will never get a reference from me . And I will make sure if anyone ask about you I will let them know !!!!! Am only giving you a star cause it didn't let me select zero !!!

    Derek Towing Service - towing - Updated June 2026

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