You will not see a doctor, only assistants that do not completely understand nor follow through…read more It is as if they refuse to even ask for help when they are unable to solve skin problems. You will not be able to talk to a person if you try to call. Their billing section may run as far as two years behind services. Find another place.

As of March 2024, they have a new payment policy. You are required to leave a credit card on file…read moreor $150 cash in case there is an issue with your insurance. I have been a patient there for many years and have never had a problem with my insurance. They said that didn't matter and I had to agree to their new policy. I refused and left. Their new policy is unethical. Very disappointed in Dr Banet's office.

First of all, the lobby smelled amazing. Front desk was friendly and efficient. My skin check was…read morequick and easy, she make it as non-awkward as possible, and sent me home with some great samples to help an irritation problem I was having. Wonderful experience, they will be my providers for all things skin from now on. Self pay for a skin cancer check is only $90 as of October 2025.

Everything they offer is top of the line. Christy takes her time with you. Tells you what she can…read morehelp with and what she can't do. Weight loss also available.

Highly recommend Dr Chatham after my experiences with his skilled care over several years…read more I was involved in an accident, which required facial surgery and laser treatment to repair scarring and also embedded asphalt. Over the course of several visits, he was successful in greatly reducing the residual damage and made it much less noticeable. I also revisited his office for mole removal and biopsy. He is very pleasant and informative when explaining procedures and techniques, reasonable expectations and outcomes, and readily available for followup care. Office staff are also warm and welcoming, and able to very clearly provide information pertaining to insurance, costs, etc. Facilities are conveniently located on State Street, New Albany.

Dr Chatham is the most kind and caring doctor I've seen. I've had many skin cancers removed over…read morethe years by Dr Chatham. He always takes time with me and explains my options. His office staff is wonderful as well. If you're in the need of a plastic surgeon, Dr. Chatham is your man.

Wendelin has a limited bedside manner. Eventually, communication was compromised and it has hurt…read moretreatment and diagnosis. No longer able to continue in his care. On the spectrum. My impression. Their medical records are questionable, too. Techs regularly were lax in finding test results. Continuity of care poor. I don't think I'll forget the biopsy. Abandoned naked bleeding like a stuck pig. Putting a bandage on appropriately was left to my responsibility.

"Former" patient of Dr. Whidelin's. Overbooks his appointments - you will wait close to an hour…read moreeven if you are on time. He has the personality of a sidewalk and is flat out rude at times. The most condescending person you will ever meet - he rolls his eyes while you talk to him. He is not that good - many derm doctors in town. See at last resort. Office staff seems to be aware - apathy abounds. A woman in the waiting room also said he has a horrible personality. BEWARE Update: I had to get my bank involved. 90 days later I got my TWO co pays back. That's right they charged me for a co pay to wait 45 Minutes then when I asked for a refund because I was done with waiting - they charged me a second time!!!! Office staff kept telling me that their records show I received my refund. Many calls later and with the help of L and N credit union (super bank) I finally got my $90dollars. Beware - do not use your debit card with these clowns. Use a credit card if you continue to see this group of docs - you will get your money back faster. I found a much better doctor with a competent staff.

Dr. Kasteler has a really wonderful practice. The facility is clean and well kept. The staff are…read morealways friendly and accommodating. In my experience, scheduling has been a breeze. Dr. Kasteler himself has a pleasant bedside manner, is organized, prompt, very knowledgeable. I cannot recommend him enough to anyone in need of a qualified dermatologist.

I've been coming here for years. Now if your deductible hasn't been met, they want $100 before…read morebeing seen. If I had to pay $100 every time I went to the doctor, I would be homeless. They didn't care. Now I'm itchy and have to figure out something to do. Probably won't be seen until next year. Our healthcare just keeps getting better and better.

I have been a patient for years and love the quality of care I receive from Dr. Wendelin. HOWEVER,…read moremy daughter was seen at this office in 2020 at the age of 15 for a skin issue. We were told she did not need to return for regular skin screenings until she was older. I called today to make an appointment for my daughter and was told she would need to be seen as a new patient since it had been so long since she had been seen there ....even though the office said she did not need to come back unless something specific required a visit. New patient appointments schedule months in advance. It is the middle of May and the soonest she can be seen is mid-August. Do better DA. Do better.