All everyone else has said. Doctors and staff are professionals and it shows. HOWEVER- when I…read morerequested to pay my bill, they gave me a number in excess of $7000- then argued with me about it. I was fully insured with UHC so this made NO sense to the extent that UHC made direct contact with them only to find someone in billing consistently miscoded services I received, and never investigated for errors after nonpayment from UHC. Prior to that I made numerous calls to the billing department that kept me on hold up to an hour then disconnected. I don't go there anymore and am sorry to see IDI is scooping up local dermatology offices throughout my area. Kinda wish they'd stayed in Illinois. I guess we'll see how that goes.

I had an amazing experience at this place. The entire team truly values patient care and goes above…read moreand beyond to make you feel comfortable and heard. NP Brooke is especially outstanding--she is knowledgeable, attentive, and clearly very skilled at what she does. You can tell she genuinely cares about her patients and takes the time to ensure you understand everything. I highly recommend this place to anyone looking for quality care and a compassionate provider.

Dr. Whittington and his team were extremely warm, professional, and knowledgeable. It was very easy…read moreto get an appointment and virtually no wait time! He was very attentive while I was voicing my concerns and thoroughly explained my treatment plan. Dr. Whittington also made sure that I was comfortable throughout the entire process. I was provided with excellent care and can't recommend Dr. Whittington and his staff highly enough! Very pleased with the results and definitely recommend this place.

Dr. Whittington is one of the most through and meticulous doctors I have ever had. He has amazing…read morebedside manner and makes the extra effort for all of his patients. I woke up one morning, on a Saturday nonetheless, with a strange rash on my side. I called around and no one was available. I happened to find Dr. Whittington's website online and called his office which linked me to the emergency number. He answered himself and said he will see me in 20 minutes! Wow talk about commitment. He saw me right away and diagnosed me with shingles. He explained that since it was caught quickly it should be able to be controlled and heal fairly soon. I have heard nasty stories of shingles wrecking havoc and causing incredible amounts of nerve pain but since mine was treated so quickly I didn't experience any of it. To this day I am very thankful for Dr. Whittington taking time out of his busy day to see me. If you have any skin issues please don't hesitate to give them a call. You will love him!

I had CO2 laser here in March 2025 and the care of service was terrible and the results are worse…read more I went in for my consult with Dr. Soleymani and described in great detail what I hoped to get out of the procedure/improvements to my face/skin. Dr. explained there was a very aggressive option and one that was milder. It was agreed upon by both of us that I would have the more aggressive procedure which I was totally fine with. They gave me several pages of instructions, what to expect from the procedure, aftercare and products I needed to purchase (not from them but from Target/Amazon, etc.) The Dr. made a point of saying they always call several times to check on the patient between the procedure and the follow-up appointment, he'd provide a cell number so I could reach out at anytime if I had issues between appointments, blah blah blah. I made the appointment for the extra AGGRESSIVE laser and was charged and paid in full for that procedure. I studied the instructions intently, stocked up on the required products, and eagerly awaited my appointment. Day of the nurse numbed up my face, the Dr. comes in and asks, "so what are we doing? We're not doing the full blown (something like that) CO2 are we? I don't think you need to go that deep...how much did you pay?" I'm thinking, 'are you KIDDING me??' 'How much did I pay?' For real? And now you aren't going to perform the procedure that was originally planned?? I protested and reminded him that yes indeed the full blown procedure was what "we" were doing, however, by this point my face was all numb and I had a numbing injection, not to mention a Valium (that they provided, I didn't just pop one in before I got there) that made speaking difficult and debating impossible. Long story short, I didn't receive the extreme, aggressive laser treatment (that I paid for). I never received a phone call or any communication from the office after the procedure between appointments, and the whole experience was so disappointing and frustrating. Never heard from them again. After several months of healing my skin looked worse than before I ever had the procedure and I ended up going to another dermatologist that prescribed Tretinoin and hydroquinone to help with the mess the laser left behind. Now 9 months later the topicals have made an improvement but my skin still looks worse than before the laser treatment. I wasted 3k and didn't even get what I originally paid for, it's so frustrating. I do want to mention I had fractional laser treatment about 14 years ago and the results were outstanding! My skin was gorgeous for a few years!! I thought the CO2 would be more appropriate this time around because I am that much older and felt, based on my research, would be better for my older skin. The Dr. did ask me at the end of the CO2 if I'd ever had micro needling (or whatever it's called) and that I should consider that. WHAT? You're advising me of this now??? This practice might be great for all other dermatological procedures, but I wouldn't use them for cosmetic procedures. Based on other reviews from patients that have addressed issues with this practice resulting in no resolve, I'm not going to bother trying to get mine. Rather, I'm going to write a letter of complaint to the state board just so it's on record and that's probably the best I can expect.

Very Poor customer service. Had a biopsy done and they did…read morenot tell me until after they did the biopsy that results would take TWO WEEKS. With skin cancer biopsy results should be turned in 2 days! Then they would not release and send all the report to a large medical center. They clearly were pissed I would not use them for my care. STAY AWAY!

Last week I had to go here to get a check up. The doctors and nurses did an outstanding job. I…read morewould recomend this practice to anyone.

Forty minutes after my appointment I was finally taken from the waiting room…read more I would have thought that my first meeting with the physician assistant would have been to sit down and talk before I was asked to undress and gown up, but that's not the case. The first time we talked was after I was already undressed. I was also shocked to find that I would be having a procedure that day to remove something that looked suspicious - I was fine with that, but a proper consult at the beginning of the appointment would have prepared me a little better, but instead I found out it was going to be removed when the nurse started preparing a syringe and I asked if she was taking it off right then. Poor bedside manner, I'll be searching for a new office.

Just left this place. I sat there for almost an hour. I had all my paperwork completed. I came…read morein with one group of people. They called those people. Then another group came in. All of those were called for appointments. And I was left sitting there. At least 5 people had to wait only 5 minutes to see a doctor. But not me. I was the new patient put at the bottom of the list. Skip these people if you are a new patient. If I wanted to be abused like a patient of the VA, I would have gone to the VA.

Dr. Bressack is the Dr. Oz of skin. It is very clear that he loves his job and he is very…read morecomforting to children. I truly believe there is not a skin condition out there he hasn't seen! He would have received 5 stars if not for the waiting time in the waiting room (average of about 40-45 minutes after your scheduled appointment). He books fast so call today to get an appointment within 30 days. Tip: His office entrance is on the right. Signs posted on business in middle of building indicate several of his patients have mistakenly picked the wrong door!

I went for an emergency exam of a rash. I had no idea what to expect. The office is very small and…read morethe exam room lack everything expects a bed. Vitals weren't even performed. I know the better dermatologist offices are a bit of a wait these days but save your 40$ co pay and give it to an office where you'll get your money's worth.

Seen NP Umparrys (Paris) Witherspoon for a problem I was having. She was the only one available…read morewith numerous openings available( that should have been a red flag). I took my chances a made the appointment. I waited in the waiting room for about an hour there was someone else before I heard reschedule her appointment because she was also waiting a long time. I finally get called back. I waited in that room another 45 minutes than I went to the window and asked to reschedule. The clerk went into the room across from me and I could hear her tell the NP how long I've been waiting and she acted like she didn't even know. She was hanging out in the room next door the entire time! The clerk came out and said she'll be right with you, I explained I'll just schedule with someone else, she said it's okay she's coming out right now and she didn't. She wasn't even with a patient she was hanging out with her assistant. So I was like okay, I might as well see her. I wish I would have left, you could tell she has absolutely no experience. I feel like she was winging it, so disappointing. Her assist was very unprofessional just leaning against the counter, chewing like a horse. Each time NP Paris asked her if she documented something she would respond "uh huh, yeah I heard you". I usually see Karen Jordan who is fantastic why Dermatologist Assoc would bring NP Paris on their team is beyond me. Just beware if you want an experienced professional NP Paris is not the one just hold off to see Dr. Jordan.

very good Doctor, he really knows what he is doing. The staff is very nice and helpful.read more