I had a very upsetting experience at Milan Laser in Schererville, Indiana, and based on how I was…read moretreated, I would not recommend this location to people of color or to anyone who cares about respectful, non-discriminatory customer service. I arrived early for my 12:50 appointment and the manager, a white woman whose name I do not know, did not acknowledge me when I walked in because she was on the phone. After she finally spoke to me, I began asking a simple question about whether Lindsay, the regional manager, could contact me. While I was still speaking, a white woman walked in and the manager completely cut me off to help her instead. She immediately turned her full attention to that customer, spoke warmly to her, and even took her early for a later consultation, while I was left sitting there. When I pointed out that I had been speaking first and wanted to finish my question, the manager became combative and kept falsely claiming I was asking for "personal information," which was not true. I was simply asking whether she could have Lindsay contact me. She then started saying I had to wait for HR, which made no sense and felt like a tactic to avoid helping me. As a Black woman, I left feeling singled out, stereotyped, and treated differently. The difference in how I was treated compared to the white customer was very noticeable. I also have concerns about scheduling, because since a newly hired Black technician started, I have repeatedly been scheduled with her, even though I previously had a different technician and asked about returning to her. I was told scheduling is "random," but it does not feel random based on my experience. I paid in full, and instead of feeling valued as a customer, I left feeling disrespected and uncomfortable. Based on my experience, I would not recommend this location to people of color or to anyone who takes discrimination seriously. If you are a person of color, or if respectful and fair treatment matters to you, I would think twice before coming here.

This place has fallen apart. Poor customer service. I have had trouble scheduling due to no…read moreavailability on their schedule then I schedule online and they call me 30 minutes later to tell me the gave my spot to someone else. I live 1 hour and 40 minutes away and was more than half way there. Instead of Victoria calling the patient she moved up I to my spot and telling her she made a mistake she completely canceled me and offered me January 15th like I do not have a job that I am scheduling around. They recommend booking online when you call to book but Victoria stated it is better to book in person or on the phone cause this happens all the time. Take away online scheduling if this is an ongoing issue. I would like my money back since scheduling is always an issue. ​

Dolores knows her business... very professional. She thoroughly explained the microblading removal…read moreprocess.

Clean, professional, and overall a great experience! If you need tattoo removal I *HIGHLY*…read morerecommend this place!

I wanted to try a new place to give my health a boost. My significant other and I ended up visiting…read morethis spot on Apr 18, 2024. It was clean and glossy inside at first glance. I was hoping to have a service performed right away, but we were told that we needed an appointment. That was fine, since we live in the area anyways. I made an appointment to get a Neurotoxin treatment for the next day, which was Friday, 04/19/2024 at 10:00 am. Luckily, they were able to get me on the schedule that fast. When I returned for my appointment, I was instructed to fill out forms. After I finished, we were guided to the back by Alexa Campbell. She evaluated my face and went over my options. I ended up going with the Xeomin (Neurotoxin) Initial Treatment and she recommended 22 units total for the zones I wanted to target. Each unit was $10.00. Since I was a new customer, I was given 20% off for my treatment, so it only ended up being $176.00. That was awesome. The treatment didn't cause me too much pain and definitely didn't take very long. My head felt heavy for a little bit, but it quickly subsided. It was recommended to have the Xeomin (Neurotoxin) Follow Up Treatment two weeks later. I scheduled mine for Wednesday, 05/01/2024 at 10:00 am. The customer service was pleasing and professional during my time there. I recommend Alexa for a Xeomin treatment for sure! Overall, this place didn't disappoint. The price for my treatment was friendly in my opinion. I would love to explore this place more! Date of service: 19-Apr-2024

Amazing !! Such professional ladies. The ladies are on time, wonderful and very thorough with their…read morework.

I highly recommend this med spa! Dr. Hasan is the very best. He has helped me so much. He cares…read moreabout his patients, takes his time to understand their needs and concerns, and goes above and beyond to get the best results. I have been his patient for over a year now and I am so thankful for him. He has changed my life!! I've never felt better. If you want a doctor who is kind, patient, and determined to help you, choose Dr. Hasan. You will not be disappointed

I have been going to this spa for a few months now and I really love Dr.Hasan he is such a caring…read moredoctor . I am in healthcare myself so knowing that I can have a doctor like Dr Hasan to listen and really care about my cosmetic concerns is amazing. I would definitely recommend that if you want cosmetic treatment Dr Hasan is the doctor for you.

her business is extremely clean. She's always professional. She always gets the job done right I…read morealways

Nadia's the best thing since slice bread! Honestly, I went to see her for the first time after…read morebeing referred by a very credible source. While I was apprehensive at first, Nadia made me feel very comfortable yet exudes such confidence to the point, for me to let go and put my trust in her hands. I was so happy I did, she is a subject matter expert and a master at her craft. Also, the women is a badass and one that I've come to admired ever since.

1st visit with Dr Tisocco today and it was great. He took the time to ask questions concerning our…read morevisit. Didn't just pencil whip the appointment. He even speaks Spanish! Que buen Doctor!

Being my first time getting injections, I was very nervous walking into Evolve. I cannot emphasize…read moreenough how informative, reassuring, and understanding Jessica has been with me. Since then, I've now had under eye filler, lip filler, and occasional lip flips done by Jessica. She pays great attention to detail and being the perfectionist that she is, I have always left absolutely in love with my results.

I purchased a prepaid package which included six laser sessions. I had two sessions and experienced…read morewhite spots on my skin. I brought this to the attention of the front desk person (and the owner's aunt) Cari who never offered a solution so I just didn't mention it again. When I went to use my remaining sessions Cari was confused as to what I had purchased and told me there wasn't enough funds left to complete my package, which I had already paid for in advance. I explained that a prepaid package is an agreement and they needed to honor that agreement. That's when I saw an additional $75 charge on my credit card. When I called to discuss it Cari told me that charge was necessary to add funds to my profile "wallet" so I would have funds to complete my sessions. Which is ridiculous because I prepaid for everything. Then I saw on my "patient portal" (which is an online profile) that they charged me for a service I did not receive further depleting my remaining funds. I brought this to Cari's attention three times but she never corrected it. I asked many, many times to talk to the owner Jessica G********* and was denied. I told her that I no longer was comfortable going to that spa and I'd like a refund of my remaining funds. Cari told me that she "wasn't even going to mention it to Jessica because Jessica had practices in place that would ensure that I never got a refund." Finally Jessica agreed to a meeting with me only to cancel it last minute because she had other clients to see. The business then ignored me for a solid month. When they finally got back to me it was to inform me that because a month had gone by I had lost the right to use $75 of my remaining funds. Finallly, I reached out to my credit card company to try to get back my remaining money. Jessica submitted false information to the credit card company. This is a terrible business. Stay away.