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    DermOne Dermatology

    2.5 (2 reviews)
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    8 years ago

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    Summit Plastic Surgery & Dermatology

    Summit Plastic Surgery & Dermatology

    3.3
    (14 reviews)
    15.7 mi

    I have to agree with most of the reviews. If you can get past the front desk ... all is well. I am…read morenew to the area and have not figured out traffic patterns. This office is actually very close to where I am residing but a lot of my commute is on one lane roads. I was about 5 minutes late. The initial check in person gave me the "talk" about being late. Intentionally trying to make me feel bad. Someone else heard the conversation and came over and said she would go back to see how things were and let me know. Turns out they could see "get me in". I was very grateful and completely do understand the need for these policies. But I also feel that any organization should account for things like this happening everyday. Or maybe have a small fee if we are late past so many minutes. But the initial reaction by that one receptionist really does need to change. Just rude and totally unnecessary.

    Looking for another dermatologist practice. They have two offices one in supply and Wilmington. The…read moregirls at front desk are fine, the practitioners mention procedures they will do and do not fulfill this. The process of getting to aesthetician I've waited now for 3 days to follow up for having a procedure with her. Looking at another practice.

    Photos
    Breast Augmentation: "I am thrilled with the way I look! I wish that I had done it sooner as my body adjusted very well to th...
    Breast Augmentation: "I am thrilled with the way I look! I wish that I had done it sooner as my body adjusted very well to th...
    Tummy Tuck: "I was recently been married and was so happy to be able to wear the dress that I had always envisioned on my wed...
    Tummy Tuck: "I was recently been married and was so happy to be able to wear the dress that I had always envisioned on my wed...
    Summit Plastic Surgery & Dermatology

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    Atlantic Dermatology

    Atlantic Dermatology

    2.9
    (35 reviews)
    19.0 mi

    Atlantic Dermatology exudes exceptionalism in care and genuine concern for patients. Dr. Jonathan…read moreCrane is also a noted teacher at Atlantic Dermatology's training center of excellence for resident doctors. My wife once cut her leg badly on a Sunday when the urgent care near us was closed. I called Dr. Crane in a panic and he actually met us at his office that Sunday afternoon. He cleaned, stitched and disinfected her bad wound. Another time, his amazing Nurse Cleary correctly noted an internal infection in my shoulder after the orthopedic surgeon and his PA had both misdiagnosed the post surgical infection as a dermatology issue. This entire group is exceptional.

    Atlantic Dermatology used to be a good facility but that was many years ago. They have gotten too…read morebig and it shows in their continuously deteriorating customer service. They are now owned by a giant out-of-state company which has resulted in less accountability for their poor performance. I don't understand how they can have so many employees yet you can never get any real customer service. And much of the staff does not seem to be well-trained at all. It's difficult to reach a real person by phone at Atlantic and when you finally get someone, rarely do you get a person who knows what they're doing. Most of them seem constantly confused and very vague in all their answers. It's like it's their first day on the job. They also make billing mistakes and then good luck finding the right person who can help you. And when you finally see a doctor, the ones I've had are in and out of the room so fast that you suspect they are using stopwatches to keep from going over spending 3 1/2 minutes with you. I have switched to a smaller dermatologist's office. One that doesn't make me feel like I'm on a conveyer belt on an assembly line. One that is not part of the giant conglomerations who are taking over all the healthcare facilities in Wilmington. I do not recommend Atlantic Dermatology.

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    Atlantic Dermatology
    Atlantic Dermatology

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    Novant Urgent Care

    Novant Urgent Care

    4.0
    (1 review)
    0.0 mi

    I want recommend Novant Urgent Care as a caring group of people…read more 1. Key - Non-life threatening skin problem. 2. 1st time visitor, and everyone was respectable, empathic, and caring in my experience. 3. They listened keenly and astutely, then recommended a prescription modification that was the exact right remedy. Then went further letting me know it could be fungal or non-fungal but you will know in three days. Then also suggested a cream that would "End It" if it was not fungal. 4. One minor issue I was able to resolve was that they prescribed too little of the medication powder for it to cure my skin. Y killing the fungal infection. I called back as I am of state to this facility. The receptionist told me they could not again prescribe the prescription powder I needed to complete ridding my skin of the infection without my coming back into their office to be seen. I told her "But I am out of State, over (5) hours from you one way. She repeated the could do nothing about it unless I came to their office. I asked to be transferred to the Nurse Practitioner that treated me on Saturday, this was Tuesday morning. I was told she was not in. I then asked for the Nurse Practitioner on duty now. Told I would have to wait as she is with a patient. I waited about (20) minutes on hold, after explaining my entire situation again, the Nurse Practitioner told me "Yes, that was too little an amount to cure it, and I did not want to tease the infection due to other much more serious that I have to keep in check or they can become life threatening. She agreed with me and promptly sent another prescription to my local pharmacy five miles away, I picked it up, and about a week later my skin was clear. It did reappear in about 10 days however, I had enough of the prescribed powder to hold it off until I could get in and then see my Dermatologist who recommended two different creams which have help finally clear my skin up and bring it back to normal with the skin infection finally vanquished. I feel Novant Urgent Care did an excellent job of diagnosing and prescribing the correct medication powder to help heal my skin efficiently. They are a wonderful group of Professionals to deal with on a Saturday at noon with non-life threatening medical conditions. They were a great help to me and trust me when I write, I have many medical issues I am challenged with in my daily life for decades now. I only mention this because I have experienced excellent medical care to challenging medical care over those aforementioned decades. In my opinion, these are Professionals you can depend on for non-life threatening medical issues and I highly recommend them.

    DermOne Dermatology - dermatology - Updated June 2026

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