I lost her when I moved to another clinic several years ago. I would definitely give her 5 stars…read more She is very personable and caring about her patients.

My family and I have been seeing Susan for years. She is such a kind hearted, caring individual who…read moredeeply cares about all her patients. She welcomly greets me with "hows life, your mom, your sister, your dad?" everytime I visit. I even get a glimpse into her life with her husband and daughter. I would never think about seeing any other doctor (or doctor within the facility she works at), even if it means traveling a bit. Love you Susan Kennedy!

When is an urgent care facility not actually an urgent care facility- that would be this joke of an…read moreoffice. 20 foot sign says urgent care, but you carry an injured person in and are told they requiring an appointment! This makes you just another doctors office. STOP THE BS and wasting people's time when they are in pain & need care. If anyone questions why hospital emergency rooms are used for non life threatening care- this office is one one of the reasons. Lying to the public and actually using a 20 foot neon sign to promote the lie, is rediculous and reprehensable. I will make sure everyone I know to take their business elsewhere. Clearly this is not a medical care provider that cares about people.

You "reserve" your spot online to guarantee spot to be seen. Then your force to sit another hour…read moreand half because they are so far behind. Why? Why make people reserve time knowing darn well your going to see anyone that walks through that door. Then ir staff gets an attitude when u ask what's taking so long.

I love this clinic. All the providers listen and care, educate with every interaction, and go above…read moreand beyond to provide excellent care.

I just had my first appointment with Dr. Steinman and all I can say is I am so impressed! They…read moreallow me to be the parent and make informed decisions for my baby instead of being guilted into what the status quo tells you to do! She was very approachable and I found myself able to ask questions that I was scared to ask at my babies previous clinic because I would get an eye roll or a talking to. I am so happy I made the switch!

He spent more time putting down my other doctors then he did looking at my MRI! I drove 2 hrs to…read moresee this quack he could not find anything wrong with me. Yeah he missed the broken vertebrae in my neck the herniated discs in my lower back and the missing disc and my neck if you spent more time looking at the MRI instead of bad-mouthing other surgeons Maybe he could be as good as a surgeon as the one he's bad mouthing, I am so glad we walked out of the Spinal Clinic in Des Moines Iowa! This guy is a QUACK AND NEEDS HIS LICENSE PULLED BEFORE HE KILLS SOMEONE!!!!!

Dr. Boarini is a star doctor. His surgery on my back was fast and thorough. His deminer is mater of…read morefact. However, he was caring and concerned with my well being to get back to my career as a carpenter. His staff was super accommodating to my needs for documentation to protect my military career as well. Dr. Boarini is a great doctor and always remembered who I am with a great smile.

When we came in the atmosphere was inviting and pleasant, the nurses were very nice and made us…read morefeel welcome. Dr. Fornoff was more awesome than I thought, we had a lot to unpack on the doctor from referrals to specialists to getting a script for medical supplies and he did not disappoint, we even got a few items to help us out until we can start getting her medical supplies. I'm so glad I chose this doctor for my daughter, there is no other doctor I would want to go to, would highly recommend

When it comes to your littles, you want nothing but the best. My kids are getting to transition…read moreage, but they have been coming here since birth. The healthcare team take time to not only answer questions but also provide reassurance and education. I especially like that they talk directly to the kids about their care and engage them in small talk as well. When I used the on call system on a weekend, the doctor was patient, kind, and calming. He also answered questions and didn't just send us off to the ED as a precaution. While my kids don't have any special healthcare needs, I know they have experience working with a variety of patient needs. Highly recommend!

Blake Williams, FNP, along with her staff Mary Kate, Kourtney, and the front desk staff, are…read morewonderful. They are all very friendly and make you feel like they've known you for years!! I had my first encounter with her and I just knew I was in good care. She explained everything to me and talk to me about what the plan was for the next visit. Thank you Blake, MaryKate, Kourtney, and front desk staff!! I appreciate you all!!

I get my physical here every year by the same doctor. If I was just reviewing him or the girls who…read moredraw my blood this would be 5 star. But he has some staff that are just unpleasant. Depending on the day the front office is hit or miss. I've been greeted really well and also with a "really when will they stop coming in" face that is followed with attitude. Customer service should be front and foremost. Who really wants to go to the doctor? The nurses are the same. There are a couple I wish I could ask for them every time I go in. On my last visit I tried to make conversation and even asked a couple of question no response. Me "Is the weight here in kg or lbs." no response, Nurse: " could you step over here I need to get your height" Then when its her turn to ask questions I'm met with "are you having a bad day" not until I starting talking to you. Yea I'm going back I really like my doctor, but with many reservations.

They are always quick with things, they also try their best to get things done as quick as possible…read morewith maximum care.

What an amazing experience. I lost my job about a year ago and grudgingly went on medicaid simply…read moreto avoid having to pay the ridiculous fine for Obamacare since I have never been sick a day in my life. Low and behold, I started experiencing some pain in one of my wisdom teeth whenever I drank cold water. After a month of it getting a little better and then a little worse, I looked into if I was covered with Iowa medicaid and I was. Unfortunately, I am currently trying to find work and need to travel outside the state for the work that I do and had an opportunity where I need to leave next week and everyone I called couldn't get me in for at least a month. Primary Health Care's Dental office takes same day appointments (I believe for medicaid that's the only way they operate) and I was able to call in last Friday and they got me in right away. From the people on the phone, to the receptionists in the lobby, to the person processing my medicaid paperwork, to the dental assistant and finally the dentist (I had Dr. May), everyone was incredibly kind, patient, helpful, and astonishingly efficient. Dr. May explained my situation (I had an abscess) and she came up with a plan where I only needed to have 1 tooth extracted. If that didn't resolve the issue she was going to extract the tooth next to it, but the pain is for the most part gone. They were also able to get me in a couple days later to fill a cavity that she also found. So now I can go find work in the next couple months and won't have to worry about my teeth. Even when I get off Medicaid, I will use them for future dental work as long as I stay in the Des Moines area. Other positives: Immaculate waiting room/clinic--very professional! Plenty of parking. Not the best part of town, but the clinic is safe. Even if you don't have medicaid, they have a sliding scale so you can get reasonable rates. I can't say it enough--the staff are awesome!

My father was a patient with this urology clinic. Everytime except for once he was moved from Dr…read more Rosenberg to a PA or Nurse Practitione. They tried to force him in to prostrate surgery which he did not want. They do not care about their patients only the $$$ or most of the Doctors would have left they are rude and do not get back to you in a timely manner and after a super pubic catheter was place there was NO follow up appointment!

Where do I start? I scheduled an appointment for a vasectomy here on Christmas Eve, because I was…read morealready on vacation, and could not take additional vacation days for recovery. I should've listened to my brother when he said any place that is open on Christmas eve will not have their "A game" doctors there! Before I continue, I must tell you I'm not exactly a baby when it comes to pain. I've had kidney stones, and a nail through the foot that were less painful! Maybe I just pissed this doctor off when we were in high school or something, but the Anastasia was excruciating. If that were not enough, the stitches were put in to tight. I had to pull them out myself the next day. Three months later I went to get "checked" to make sure the roadblock was up, and the swimmers were stopped. I was told I would have results within 24 to 48 hours. Next week, and three phone calls later I finally got an answer from a nurse. The only two reasons I gave this place a one star rating was one, because that's the lowest you can give. The second reason is because the results came back in my favor. I'm not trying to scare men off from this procedure. It's a lot safer, and less intrusive than if a woman has to go through a similar procedure. I'm just telling you to be careful who you pick!