I was very nervous going here after reading the reviews and was prepared to encounter some rude…read morepeople. Was I wrong or what! They were incredibly friendly, knowledgeable and eager to help. They answered all of the questions I had and guided me to a great option. They cut the wood to the precise width I needed and had it ready that day. He even loaded it into my minivan. I will never go to home depot for wood again. The price was better and the wood was much nicer!

I'll be honest and say I was quite surprised by Hardwood Industries. Generally, specialty stores -…read moreif they exist at all - in our small town are more limited in selection. I'd expect to travel to Portland or maybe Eugene to get what I need. Think Asian markets. Which is not to say Hardwood Ind has all the wood species a major market hardwood outlet would carry, just that it has quite a few. In perusing the selection for a project, there must have been a couple dozen varieties lined up nicely in the racks, with the warehouse holding the bulk stock. In terms of service, top notch. After we checked in at the front desk, Zack met us at the warehouse door and showed us the species racks, gave us a brief description of what they had and left us to browse, checking on us every couple of minutes to see if we needed anything. After we made our choice, he was right there to take us to the back warehouse to make our board selections from the pallet, which had quite a lot of quality pieces. A couple of minutes doing that, getting a ticket with the particulars, having the boards loaded in our vehicle, paying at the front desk and we were good to go. Efficient, friendly and helpful. Prices are reasonable too.

Not saying I wouldn't use them again, but on one job they managed to send out a slab with the wrong…read morefinish, the installers dropped a metal tape measure into a beautiful, brand new stainless steel sink (twice!)? This is now our "backup" countertop company.

Blown away. Super, super folks. After downsizing we wanted to change out our laminate counter top…read morein the kitchen. It's a small house and the counter top is large. Any flaws WILL be seen. We shopped a couple of stores in town and nobody really connected with us. We had granite in our kitchen when we built our home over 20 years ago. And hated every minute of it. The seams were huge, the edge was poor and the experience was beyond awful. So we wanted to avoid all that. As we are laying out the stone we walked back into the shop and talked with the foreman about our concern w/the seams. He showed us the method they use and we were satisfied. He turned over a slab and showed us the cams to keep the seams tight. It really helped to talk to the people that would be doing our work. We also chose a chiseled self edge. Which we were a bit apprehensive about. Done right it looks great. Done "not right" you catch your shirt on the edge as you walk past. Demo day comes and the crew pops off our old counter in a jiffy, clean up and lay out for the new granite. I think we got the layout as a pdf that afternoon. Approved it and we were off. The time from layout to install was a tiny bit long. I think there was a Holiday in there as well. This would probably be the only thing Imagine could improve on. Tub washing the dishes was getting old. The install went great. And all our fears about large seams and off kilter counters over the cabinets were allayed. You literally have to look closely to see where the seams were bookended. Pass your hand over the seam and there is nothing. The chiseled edge was honed down so it still looks great...but doesn't catch your clothing We are beyond happy with Imagine Stone. Next project...bathrooms

Excellent service reasonable prices, fast Very pleased with…read morethem and will use again in the future

Bobby is awesome to deal with. Helped us out with sizing and fitment for one of our commercial…read morebuildings downtown. I'd highly recommend.

Sorry for the bad review but I called you guys a couple weeks ago to come look at my garage door…read moreopener to fix or replace it and never got a call back. Your contact sticker is on my wall in my garage.... I bought a new garage door opener myself off Amazon and installed it in the meantime. Too bad....

UPDATE - Brokentop Garage Doors in Bend came out to my house. Mike (the service technician)…read morereplaced the rubber strip with one of higher quality and better design than the one that originally came with the door. The cost? $150 for everything - the visit, the parts, the labor. Compare that to the $500+ that Central Oregon Garage Door wanted to charge me!

You can't trust that you'll get what you paid for. I ordered 1-3 Deco. The rocks were supposed to…read morebe 1"-3" in size. Instead I got rocks that were 6-8" in size. I didn't notice their mistake until after the rocks had been delivered and spread. It cost me a lot of labor hours dealing with their mistake. They were unwilling to do anything about the mistake but give a half hearted apology and a very lame excuse.

Empire Stone Company supplied and delivered all our pavers, mossy lichen rocks and basalt columns…read more Al was great on the forklift. Thank you!

Newman Bros has done two huge projects for me.... 1…read more Replaced and matched 14 8' knotty alder doors for a client in Sunriver​ 2. Matched dark walnut stain on 16 vanity cabinet doors and drawer faces. Both clients were ecstatic over their project's outcomes.

They did a great job fast and friendly service. They do high quality work!!…read moreThey do what they say and help keep you in budget.

Adam at Fireside is the man. Excellent service, straight forward information, efficient with his…read moretime. If you have a gas fireplace that needs attention, you could not do better.

We identified Fireside as the installer of our wood stove that was put in by a prior owner over a…read moredecade ago. The folks at Fireside were extremely helpful in answering our questions. They went above and beyond by sending a copy of the manual and other information just to stand behind their product/install. Really have to appreciate a business that is patient, helpful and just wants you to enjoy your wood stove, even if you weren't the original purchaser.

Highly highly recommend!! Tami was key in my floors ever getting done ;). I am very indecisive and…read morewas overwhelmed with it all. She was patient and knowledgeable and went out of her way (even bringing extra samples to my house!) to help me find the perfect laminate. When it was time for installation, her crew was professional, friendly, and did an excellent job! Highly highly recommend!! Tami was key in my floors ever getting done ;). I am very indecisive and was overwhelmed with it all. She was patient and knowledgeable and went out of her way (even bringing extra samples to my house!) to help me find the perfect laminate. When it was time for installation, her crew was professional, friendly, and did an excellent job!

Tami was so helpful. We were looking for a wood flooring for our bedroom to match the hardwood…read morethroughout the rest of the house. The existing flooring is no longer available but Tami found an engineered hardwood that most closely matched and it looks great. I really appreciate Tami's expertise.