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    Desean Towing

    3.0 (2 reviews)
    Open Open 24 hours

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    Services - Desean Towing

    Junk vehicle removal

    Vehicle towing

    Winch-out service

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    Recommended Reviews - Desean Towing

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    2 years ago

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    3 years ago

    Hit stationary car with tow truck then would not return phone calls requesting insurance claim information.

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    Southside Wrecker Service

    Southside Wrecker Service

    2.0
    (8 reviews)

    I appreciated their up front pricing and prompt pickup, getting to my location in about 15 minutes…read more I locked my keys in a rental car trunk and I had a horrible experience with the locksmith. Southside was able to answer my call quickly and put me through to a dispatcher with a short wait time. The prices were competitive. My only gripe is when I asked them to quote a price, they gave me one price and raised it after I explained my situation. That was irritating. But my driver was very delightful and he knew exactly where to go in order to get the car back to National Rental car at the airport. I had no idea where to take a you're truck to return it and my phone was dying. He had no problem, knew exactly how to get there. He made me feel a lot better about my crappy day.

    DO NOT GO THERE. PICK A DIFFERENT TOW…read more The worst towing company out there. The staff is extremely rude, will raise their voices and treat you like you're stupid when telling you the most insane "company policies". Jennifer and an elder lady named Mary I remember her name started with M, aren't helpful at all. They pick up the phone and give random information that when you call again they both deny. When you pull up to get your car they're drinking coffee, smoking, looking at your face and doing anything but their job. Ridiculous practices and prices. In reply to the owner: I couldn't pick up my car after 5 because they were close. And they still charged me for it. There's a bunch of bad reviews on this place. It's classified at 1 star in every review platform. DO NOT GO THERE IF YOU DONT WANT A HEAD ACHE

    Relentless Towing & Recovery

    Relentless Towing & Recovery

    3.0
    (2 reviews)

    The quality of their service is top tier, Prince and his employees take time and care into…read moreassisting their customers. The service that was requested and the value of their services went above my expectation. 10/10 would recommend.

    I had the absolute worst experience of my life dealing with Relentless Towing!!!!! I pray to GOD…read morethat I never encounter them again!!! They were THE RUDEST, MEANEST, UNORGANIZED, & MOST UNPROFESSIONAL people I have ever had the misfortune of encountering!!! After this towing company help my HOA to steal my car courtesy of my HOA not properly notifying me that my untagged parked vehicle needed to moved, Relentless over charged me by $100 just because they could to hold my car for a few hours and even decided to add an additional $60 on and called it "after hours fee" that were NEVER communicated in the beginning. I arrived 20 minutes before closing to retrieve my vehicle from their site, but to my surprise, they actually do not work on site. I had to wait 20 minutes!!! for them to arrive to the tow yard causing the time to be a little after 5. They argued with me and even threatened to keep my vehicle locked up an extra day just to spite me for being angry with their shady "business" practices just because they were in control of the situation for that short period. Although I fully blame my HOA for putting me in this situation, they made the ordeal even worse. I pray for them because no one can get very far always playing dirty.

    A Plus Towing

    A Plus Towing

    2.8
    (21 reviews)

    -0 RATING!! LONG REVIEW BUT PLEASE READ!!! WORST experience I've ever had!!! Tow truck driver was…read moreextremely rude and was arguing with me on phone calls and after finally showing up after I had been stranded from a blow out on the side of the interstate for over 3 hours. Kept arguing constantly that I wasn't where I kept saying I was, after I repeatedly gave proper location multiple times to insurance,dispatcher, and him. DOT had even stopped to check on me and confirmed I was giving correct location and directions as DOT was right there when I was on the phone with tow truck driver. He acted like he was just going to leave me sitting there and had even marked on the app that he had arrived when he hadn't and I had to call the dispatcher all stressed out bc of what he was doing on top of already being stressed out from being stranded on an extremely busy interstate in a very dangerous location for HOURS. NOBODY SHOULD EVER HAVE TO DEAL WITH BEING TREATED LIKE THIS!! Once he finally arrived he CONTINUED his behavior of arguing with me in the tow truck arguing that I didn't give the proper directions and location. No one should ever feel so uncomfortable and stressed out and put in a position as I was put in yesterday from ANY company especially a tow truck company that is on a call for a "RESCUE". I wish they would've sent a different driver after I had already called and told them what he was doing and how he was acting..and since while he was arguing with me n said "I got the whole thing recorded" I HOPE the owner sees this and asks for that recording and listens to everything on how this guy talked to and treated me and that I did in fact give proper directions and he just wasn't listening or even trying to understand what I was saying. It even shows my location on the app of where I was at for goodness sake and the dispatcher even confirmed I said proper location as well. I also want to note a comment he made that was very inappropriate and I hope that's on his "recording" also!!. Even after he had been told multiple times where I was headed when I had the blowout, he asked me again in the tow truck where I was headed and again I told him to fairburn to my dad's house. He asked me did my dad know I was coming or something like that and I said no my dad passed away and his response was "oh OK so he's"dead" then...I mean seriously??!! Who the hell says something like that!!!??? Very callous comment!! Extremely unprofessional driver and I did NOT feel safe with him AT ALL!!! Something very wrong with that guy!! Never in my life have I ever thought about or wanted to jump out of a moving vehicle like I did yesterday bc of this driver and his behavior and making me such a nervous wreck!!!

    The lady they have answering the phones is rude and has no bedside manners.If it wasn't for us…read moreneeded a tow truck since no other companies near the area answered, we would have definitely not gone with this company.If you hate your job so much why not find another job?Anyway,The person who came and picked up the vehicle was very friendly only reason I'm giving this company 3 stars.

    Allstar 24 Hr Towing Service

    Allstar 24 Hr Towing Service

    3.8
    (10 reviews)

    Look no further.... Mike and Allstar 24 hr Towing Service are ABSOLUTELY OUTSTANDING. Extremely…read morenice. Knowledgeable. Fast. Reasonably priced. Not only that, Mike went above and beyond for me. I located the correct replacement tire online at Walmart for one that had been popped on a pothole. When we got there he waited, without unloading car, to make sure they had the tire in stock... which they did not... they told me their online system was incorrect. Not only that, they couldn't touch a Tesla anyhow so I couldn't even have the car dropped off and the tire ordered to be installed at a later time. I had to go somewhere else. We located the tire in stock at Pep Boys across town and Mike took me there despite having another tow to pick up nearby. He didn't want me to be SOL. Once at Pep Boys he confirmed himself with the guy at the counter that the tire was in stock and they could get me back on the road that day. When I needed a receipt after the fact, he worked with me to write one up so I could work on getting reimbursed. Don't bother looking anywhere else, Mike is your guy. I'm so thankful my tow was with someone as nice and caring as him.

    Formal Complaint Regarding Unprofessional and Abusive Treatment of Customers and Elderly…read moreIndividuals I am an Uber driver and am filing this formal complaint regarding an extremely disturbing interaction that occurred while I was assisting two elderly individuals at your facility III South Fulton located on Bucknell Rd. When I arrived at the gate, the young lady working there was already engaged in an argument with another customer. That customer requested to speak with a supervisor, and the young lady stated that she was the supervisor. Throughout the interaction, she was rude, condescending, and dismissive. I asked a simple question and received an answer. I then remained in place briefly because I was transporting two elderly individuals and wanted to determine whether they needed additional assistance before having them exit my vehicle in the heat. The situation escalated when a young man went to retrieve the elderly couple's vehicle. The young lady abruptly and rudely stated, "You're going to have to move your car." I calmly responded that I already understood that and was simply waiting to determine whether I needed to assist the elderly couple. At that point, she became visibly upset, mumbled under her breath, and proceeded to call me a "stupid bitch." This behavior was completely unprovoked, unprofessional, and unacceptable. When the gentleman returned, instead of helping de-escalate the situation, he joined her in antagonizing and disrespecting me, even after I repeatedly explained that I understood I would need to move my vehicle. What neither employee seemed capable of understanding was that two things could happen at the same time: I could move my vehicle and also ensure that two vulnerable elderly individuals were safely assisted. Both employees displayed explosive tempers, impatience, and an inability to communicate respectfully with customers. It was apparent from their interactions with both myself and the customer before me that they lacked the temperament and professionalism necessary to work in customer service. The customer who was there before me later discovered that the young lady was not actually a supervisor despite representing herself as one. Additionally, when asked for her name, she provided the name of the road where the company is located, "Bucknell," as her last name. This deceptive behavior gives the appearance that she intentionally provides false information to prevent customers from filing complaints. Even more concerning, two elderly individuals were left standing on gravel while using a walker and a cane. The elderly woman slipped on the gravel during this ordeal. The elderly woman suffers from early dementia and had forgotten about the vehicle payment. Her daughter had already paid all fees and has assumed responsibility for the payments. The daughter, who arranged the Uber transportation for her parents, was on yhe phone listening to the entire incident and also contacted your corporate office before this incident and spoke with Mandolin and Megan, who was identified as a manager. She explained the rude and unprofessional treatment, particularly toward elderly customers. Unfortunately, there appears to have been absolutely no effort to address or correct this behavior. To make matters worse, the elderly woman involved is retired law enforcement and deserves to be treated with dignity and respect, as does every customer who enters your facility. No customer should ever be called derogatory names, subjected to aggressive behavior, deceived regarding employee identities, or witness elderly individuals being treated with such disregard and indifference. We expect a thorough investigation into this matter, appropriate corrective action, and a response addressing how your company intends to ensure that no other customer--especially elderly and vulnerable individuals--is subjected to this type of treatment again. We will continue pursuing this complaint until it is properly heard and resolved.

    Desean Towing - towing - Updated July 2026

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