Val has been very helpful, empathetic and dedicated to improving my health. He works late into the night if necessary to take care of his patients...I kid you not. The team is excellent and they do a great job making sure you understand their concern for your wellbeing. When it comes to trusting you have a partner by your side during difficult times, you can't find any better. There are a lot of callused and cold psychs out there but you're in good hands here. It's tough to get into to see a psych these days, often months of waiting. I definitely believe that Desert Bolt Behavioral is well worth the wait. read more

I was referred to Valery by my PCP. Scheduled with Valery. Arrived in Anthem (40 min drive) to be told it was a virtual appt! No email, no phone call, no text reminder of appointment the day before and no contact info or link sent for a "virtual appt". Seriously?! To add insult to injury my appointment was not with Valery....???? WHAT?!?! Who is this person I am meeting with??? Ok you know what....I have already driven this far and I need my medication refilled so I will go through with it. So I meet with this lady that seriously looked to be about 22 years of age. No personality and I appeared to be just another number to her as she read off her questions and typed the answers in....tap tap tap tap tap. UGH Zero compassion, no discussion, felt more like an admin asking for my vitals than a doctor asking about my life. So now we get to the end of this painful interrogation and here is what she says "well we can't prescribe medication at virtual appointments"!!!! Is this a joke?!?!!! The point of the appointment was medication. Why would you do an initial appointment virtually anyway. You need me to discuss the deepest and most difficult issues with you....any suicides in your family history? Any suicide attempts personally? All of this virtually?!?!!! Lazy. Inconsiderate. Unprofessional. Lacking empathy. After I left I ask for info about the person I just met because I don't really believe they were a medical professional. Nobody at the front desk can tell me how long she had been with the company (the manager was in a meeting) and the "doctor" didn't have any cards. So I search healthgrades.com and cannot find her anywhere. Even their website makes no mention of her degree or where she went to school. Nothing! A larger Google search finds out that she is legal but barely. Not even 90 days!!! Seriously! Did you graduate in December and start working here in January?? It shows!! Hannah.... I am not a school assignment. I am a person...a real live person, with a family and feelings. Found on npi website: Hannah Parrish is a provider established in Anthem, Arizona and her medical specialization is Nurse Practitioner with a focus in psychiatric/mental health . The NPI number of this provider is 1053027250 and was assigned on January 30, 2023. read more

This is the worst place I have ever been. They are so judgmental have zero compassion and arrogant. Talking to them was a chore I had to do every month only for them to take me off of medication I've been on for 18 years cold turkey. They just push medication you don't need or did not ask for . I would avoid this place at all cost . They sent in medication they had no right to that I said no and didn't agree or ask me . This was absolutely the worst experience will an healthcare provider I've ever had. read more

(1) The reception desk phone is so static-like that it's difficult to understand the receptionist. (2) I had to text my insurance card and driver's license to the front desk, which seems like a non-secure process, only to have a billing issue. (3) I had the WORST therapy experience of my life with Dr. Ray Hamilton. First, he talked 80% of the time (it was clear his ego surpasses his expertise). He did NOT listen to me, offered ZERO sympathy, and said the number one thing you should NEVER say to someone with suspected endometriosis: "You should be grateful not to have a diagnosis." What's more, he explained the symptoms of endometriosis and PCOS/PMOS to me as if I don't know them, as a woman who has struggled with dysmenorrhea since I was 13!? For another, after I told him I don't follow a religion, he spent minutes lecturing me about a study that proves religious people are generally happier. After I told him I want to be 80% vegan, he lectured me about the benefits of eating meat and the consequences of eating too many plants. After I told him that I'm not interested in having kids, he told me that having dysmenorrhea must make it difficult to know whether or not I'll be able to have kids (nope--that's not what makes it difficult)! Dr. Hamilton clearly LOVES to hear himself talk, and I wish I would have stood up for myself more, but I was so shocked at his arrogance. Also, he shamed my processed food choices without asking WHY I eat that way (because I have to)! If that wasn't enough, he tried to diagnose me within twenty minutes of the appointment, and, after I told him I don't want medication, he informed me that a medication for my nightmares should be a "non-negotiable." So, he essentially tried to convert me to his lifestyle choices and made me feel so much worse. Dr. Hamilton needs to learn humility and how to listen to his patients. To top it off, due to his incessant mansplaining, the appointment went past the time limit, and he didn't discuss the care plan with me that I later read in my chart. I will not be returning to Desert Bolt Behavioral, and I do not recommend Dr. Hamilton if you have a chronic illness. read more

This place is horrible! Double billing for services, no responses to emails and voicemails requesting information about the billing. I paid last year and getting another bill. Year later. Counselors were just ok. read more

They try overbilling their patients. I haven't been there in a year. I just got a bill for $1200. I saw Dr. Val for over a year. He is more interested in furthering his career than helping you. I would recommend you not go here This is the fourth time he's tried overbilling me. read more

Have been to many providers the last 2 years. When I met Dr. Val, he listened to me, worked with me on my meds and genuinely cares. I trust his opinion and recommendations since I am extremely sensitive to meds and he took the time to understand my situation. Plus, he came recommended by another provider who I trust. Don't know much about the other reviews about billing, but quality of care is very good. read more

Go somewhere else!!! This facility has only been in business for 3 years and it shows! Hold times are ridiculous, they're "policies" are completely off the grid from other mental health facilities I've dealt with, and getting an appointment based on need is disregarded. This is based on my first hand experience with Katrina, the "manager". Message me if you want a laundry list of more experienced and accommodating facilities that incorporates a caring and supportive environment! This place is not a good place for people who are already facing mental health challenges!! read more

Desert Bolt Behavioral - "Manager" Katrina (third from left) and Valery (founder, center) does not embody the healing of mental illness...they enhance it!! - Counseling & Mental Health Near Me - Phoenix, Arizona