3 employees on a Wednesday afternoon and a long long line. Think it's time to move everything to a…read morebank that can staff appropriately. I needed to do three things however, you're not allowed to talk to a banker without an appointment, so at no point will I ever be able to talk to Baker at the bank? We were at the bank for a cashiers check and to get cash and it took half an hour. There was this kid who was coughing and touching his mouth and running it all over the counter, the pens, the keypads, so, when I got up to the window, I asked for sanitizing wipe to wipe everything down. You can see a picture of the wife, that I attached, Everything is absolutely disgusting, the manager of the bank should be ashamed of themselves , people are gonna cough and sneeze but if you run a business you need to be able to maintain your spaces.

This is my go-to Wells Fargo for my banking needs when I'm in the high desert. They have ATM…read moremachines outside and inside the bank. Nowadays, they have higher denominations offered, but only for the ATM machines inside the bank. I usually use the ATMs unless I have to go inside the bank for non-ATM transactions. I prefer the former than the latter. But when I do go inside the back, I always have a great experience with the bank tellers and bank service reps. Never an issue with my visits. Security is always there which is good. Bank is clean and cool. Outside is maintained as well. Parking is plenty. Don't have much more to say except keep up the above and beyond service Wells Fargo staff. Thank you for all that you do each and every day for your customers! I appreciate everyone.

Incredibly nice and understanding staff! Best customer service in the area!! Thank you for all of…read moreyour help!

I would NOT recommend this bank to anyone! ! Horrible customer service! Management completely…read moreunprofessional unhelpful!

ATMs were out of order for Juneteenth holiday. Very inconvenient. Went both to the drive-through,…read morethey have three lanes, but only seem to have one ATM machine in those three lanes, and showed up to the front ATM on a closed holiday and found the screen completely blacked out. The images of the drive-through....Frustrating ‍

Yes Global Credit Union is the Best! All employees are so nice & always very helpful!!!read more

I had a great experience at the bank today. Alexandria helped me add my husband to our joint…read moreaccount, and she made the whole process easy, fast, and simple. She was awesome -- very helpful, professional, and friendly. I really appreciated her excellent customer service!

I joined SchoolsFirst because I believed the credit union pitch. Member owned, people helping…read morepeople, better than the big banks. What I found instead was some of the worst institutional incompetence I have encountered from any financial institution. After paying off a small personal loan in full, SchoolsFirst began reporting the account differently to all three credit bureaus simultaneously. Not slightly differently. Completely differently. One bureau showed the account as still past due long after it was closed and paid. When I disputed it with documentation, they produced two entirely different transaction histories for the same loan. Their own internal records contradict each other. They also sent an official dispute response letter that misidentified the loan product entirely, getting the basic type of loan wrong in formal correspondence. That alone tells you everything about how carefully they maintain member records. Rather than fix it, they declared in writing that they would no longer communicate with me about the matter, and then continued furnishing the disputed data to credit bureaus anyway. The practical damage is real. Inaccurate reporting on a small loan paid in full affects your credit profile, your interest rates, and your ability to qualify for financing long after the loan is gone. If you are a California educator considering SchoolsFirst, I would look carefully before committing. The credit union philosophy is easy to say and hard to find here when something actually goes wrong.

I just recently found this location. It's not the best but it's not the worst…read more There is always trash all over the parking lot. There is 2 atms located outside next to the entrance for 24 hour use. Masks are required to enter. Social distancing is inforced & there is also a limit of how many people that can be in there at a time. Some of the staff is very nice. The security guard today was so sweet & friendly. The teller that helped me today was very nice. The one my husband got was rude. They have decent hours which helps out since a lot of banks have been closing earlier than usual , some don't even open on Saturday's anymore. Over all usually pretty good experiences. Just a few pros & cons like anything else

When trying to use the "deals" this bank offers, read the fine print because that's where the…read more"gotcha" is. I didn't, but I called to ask their BRANCH MANAGER if the offer would be valid in the way I did it. She said it was valid. 4 months later I find out it wasn't and lost out on hundreds of dollars for a "deal" I thought I was getting. Know that the leadership there doesn't know crap about their products and are easily willing to lie to you with no consequences to them.

The tellers are rude. They get all dressed up and think they can make people wait and act stuck up.read more

Went in for notary for Chase documents, would not notarize without an appointment. Cannot make an…read moreappointment when NOBODY ANSWERS THE 20 plus phone calls. It gets sent to a customer service in a different country and they cannot make appointments.. DO NOT WASTE YOUR TIME.

I had a 4 o'clock appoint with Pablo to do a pension rollover to IRA. I walked in at 3:50 and…read morechecked in with the receptionist. She promptly told Pablo I was there for my appointment. His office is a cubicle next to the customer waiting area. At 4:05 I heard Pablo take a phone call with "how can I help you". He continued this conversation as I wanted on the other side of his cubicle. After he finished his call I thought he come help me. Nope. He took a personal call from his daughter and continued the conversation on his speaker cell phone so everyone could hear. I took off work early so I could wait for someone who showed no interest or consideration for my time. Needless to say I won't be investing my money with BofA nor Merrill Lynch.

Walked in and there were 10 people in line…read more Waited in the business client line which only had one person in front of me. The teller at that line "had to help someone from the regular line" before she saw me. I walked in before the person she helped first from the regular line. I would have been seen quicker had I waited in the regular line. She was rude about it too.

Service here is so poor. If you need to go inside to see a banker, give yourself another hour. It's…read morethat bad.

Today me and my girlfriend came in to open a account and the young lady by the name of xitlali had…read moresuperior service when it came to us opening a checking account with arrowhead! By far the best customer service in the hi desert!