3 employees on a Wednesday afternoon and a long long line. Think it's time to move everything to a…read morebank that can staff appropriately. I needed to do three things however, you're not allowed to talk to a banker without an appointment, so at no point will I ever be able to talk to Baker at the bank? We were at the bank for a cashiers check and to get cash and it took half an hour. There was this kid who was coughing and touching his mouth and running it all over the counter, the pens, the keypads, so, when I got up to the window, I asked for sanitizing wipe to wipe everything down. You can see a picture of the wife, that I attached, Everything is absolutely disgusting, the manager of the bank should be ashamed of themselves , people are gonna cough and sneeze but if you run a business you need to be able to maintain your spaces.

This is my go-to Wells Fargo for my banking needs when I'm in the high desert. They have ATM…read moremachines outside and inside the bank. Nowadays, they have higher denominations offered, but only for the ATM machines inside the bank. I usually use the ATMs unless I have to go inside the bank for non-ATM transactions. I prefer the former than the latter. But when I do go inside the back, I always have a great experience with the bank tellers and bank service reps. Never an issue with my visits. Security is always there which is good. Bank is clean and cool. Outside is maintained as well. Parking is plenty. Don't have much more to say except keep up the above and beyond service Wells Fargo staff. Thank you for all that you do each and every day for your customers! I appreciate everyone.

I'm standing at this Bank of America branch right now. There are only 2 bank tellers. The line is…read moreall the way out to the front door. It's not even closing time. Why so limited bank tellers? I've been waiting more than 30 mins now... still not at the front. We shouldn't have to wait more than 15 mins for a transaction. Thank goodness I don't bank at BofA. I'm only here to help my Mom deposit a check. It's sad that they can't add to staff during busy times. Please hire more staff. Thank you! I'll have to find another High Desert BofA that provides faster service. You might get lucky and receive faster service. Good Luck!

There are two excellent bankers and the front desk worker that helped me tremendously when I'm…read morefacing a very difficult time with my bank accounts. I am so grateful for their help! They didn't push me away because of my language barrier, they all patiently listened and understood my situation. Cecilia Sanchez is one of them, she is a very responsible and kind person, she has a very very very good manner and made me felt very heartwarming! There's another worker I'm not sure if his name is Robert or not but he also did a phenomenal job helping me they both are very very very responsible and kindhearted!

I had a great experience at the bank today. Alexandria helped me add my husband to our joint…read moreaccount, and she made the whole process easy, fast, and simple. She was awesome -- very helpful, professional, and friendly. I really appreciated her excellent customer service!

I joined SchoolsFirst because I believed the credit union pitch. Member owned, people helping…read morepeople, better than the big banks. What I found instead was some of the worst institutional incompetence I have encountered from any financial institution. After paying off a small personal loan in full, SchoolsFirst began reporting the account differently to all three credit bureaus simultaneously. Not slightly differently. Completely differently. One bureau showed the account as still past due long after it was closed and paid. When I disputed it with documentation, they produced two entirely different transaction histories for the same loan. Their own internal records contradict each other. They also sent an official dispute response letter that misidentified the loan product entirely, getting the basic type of loan wrong in formal correspondence. That alone tells you everything about how carefully they maintain member records. Rather than fix it, they declared in writing that they would no longer communicate with me about the matter, and then continued furnishing the disputed data to credit bureaus anyway. The practical damage is real. Inaccurate reporting on a small loan paid in full affects your credit profile, your interest rates, and your ability to qualify for financing long after the loan is gone. If you are a California educator considering SchoolsFirst, I would look carefully before committing. The credit union philosophy is easy to say and hard to find here when something actually goes wrong.

The staff always friendly and helpful keep up the good work. I recommend this place to friends and…read morefamily.

I just recently found this location. It's not the best but it's not the worst…read more There is always trash all over the parking lot. There is 2 atms located outside next to the entrance for 24 hour use. Masks are required to enter. Social distancing is inforced & there is also a limit of how many people that can be in there at a time. Some of the staff is very nice. The security guard today was so sweet & friendly. The teller that helped me today was very nice. The one my husband got was rude. They have decent hours which helps out since a lot of banks have been closing earlier than usual , some don't even open on Saturday's anymore. Over all usually pretty good experiences. Just a few pros & cons like anything else

The tellers are rude. They get all dressed up and think they can make people wait and act stuck up.read more

Went in for notary for Chase documents, would not notarize without an appointment. Cannot make an…read moreappointment when NOBODY ANSWERS THE 20 plus phone calls. It gets sent to a customer service in a different country and they cannot make appointments.. DO NOT WASTE YOUR TIME.

I had a 4 o'clock appoint with Pablo to do a pension rollover to IRA. I walked in at 3:50 and…read morechecked in with the receptionist. She promptly told Pablo I was there for my appointment. His office is a cubicle next to the customer waiting area. At 4:05 I heard Pablo take a phone call with "how can I help you". He continued this conversation as I wanted on the other side of his cubicle. After he finished his call I thought he come help me. Nope. He took a personal call from his daughter and continued the conversation on his speaker cell phone so everyone could hear. I took off work early so I could wait for someone who showed no interest or consideration for my time. Needless to say I won't be investing my money with BofA nor Merrill Lynch.

Walked in and there were 10 people in line…read more Waited in the business client line which only had one person in front of me. The teller at that line "had to help someone from the regular line" before she saw me. I walked in before the person she helped first from the regular line. I would have been seen quicker had I waited in the regular line. She was rude about it too.

Would highly recommend this bank. Service is great, people are friendly. A lot of employees that…read morehave been there for a very long time so it's always nice to go in and talk to them. Obviously this company is doing something right for their employees to have an abundance of them to have stayed all these years.

I have been a customer of this bank for quite few years. They were personal, friendly and tried to…read morebe helpful. I started the account to support a local, smaller bank. I have personal and business accounts at other banks. Recently, I noticed this bank had been charging overdraft fees even though I make sure I cover the overdraft when I get home. I didn't pay too much attention at first and told myself to call and find out what was up. I finally called to find out what the problem was and found out that (1) any deposit (other than cash) made at the ATM after 3 PM is not credited as a deposit UNTIL THE FOLLOWING DAY; (2) Zelle's/electronic/cash deposits made after 5 PM are not credited UNTIL THE FOLLOWING DAY. This policy is ridiculous, outdated and clearly a way for them to sneakily earn additional outrageous fees. I felt so duped! What deceptive tactics in this day and age! I told the female customer representative how I felt about it and waited to see if she would make an effort to remove either of the fees just as a courtesy, in appreciation of a long term customer. She actually chuckled at the thought! At this point, I do not know what changed with DCB and their staff, but I no longer recommend this bank, will be informing family who I know bank with DCB of my incredibly disheartening experience and I will be banking elsewhere...not that they care I'm now sure, but it's just to make my personal statement.

Today me and my girlfriend came in to open a account and the young lady by the name of xitlali had…read moresuperior service when it came to us opening a checking account with arrowhead! By far the best customer service in the hi desert!

Service here is so poor. If you need to go inside to see a banker, give yourself another hour. It's…read morethat bad.