3 employees on a Wednesday afternoon and a long long line. Think it's time to move everything to a…read morebank that can staff appropriately. I needed to do three things however, you're not allowed to talk to a banker without an appointment, so at no point will I ever be able to talk to Baker at the bank? We were at the bank for a cashiers check and to get cash and it took half an hour. There was this kid who was coughing and touching his mouth and running it all over the counter, the pens, the keypads, so, when I got up to the window, I asked for sanitizing wipe to wipe everything down. You can see a picture of the wife, that I attached, Everything is absolutely disgusting, the manager of the bank should be ashamed of themselves , people are gonna cough and sneeze but if you run a business you need to be able to maintain your spaces.

This is my go-to Wells Fargo for my banking needs when I'm in the high desert. They have ATM…read moremachines outside and inside the bank. Nowadays, they have higher denominations offered, but only for the ATM machines inside the bank. I usually use the ATMs unless I have to go inside the bank for non-ATM transactions. I prefer the former than the latter. But when I do go inside the back, I always have a great experience with the bank tellers and bank service reps. Never an issue with my visits. Security is always there which is good. Bank is clean and cool. Outside is maintained as well. Parking is plenty. Don't have much more to say except keep up the above and beyond service Wells Fargo staff. Thank you for all that you do each and every day for your customers! I appreciate everyone.

My commander and his wife have been banking with Bank of America for over 50 years. We both tried…read morebanking at us bank horrible rude. Chase on bear valley,rude Rosario the teller was rude so I closed our accounts out. But here I had been helping them because she is very hard of hearing and sometimes they get confused they are in there 80,s .the bankers never looked at me different, I'm a recovering addict/alcoholic I have a lil over 2 years clean and usually people are rude and judgmental when they meet me but I want everyone to know that I bank with them now have my credit card. the bankers are so humble, they are so good to them and me.Robert tanya Jessica you guys are all excellent bankers!!! You guys are so good with Marty and nini they love you guys!!!!!! Thankyou 10 out of 10

I would NOT recommend this bank to anyone! ! Horrible customer service! Management completely…read moreunprofessional unhelpful!

ATMs were out of order for Juneteenth holiday. Very inconvenient. Went both to the drive-through,…read morethey have three lanes, but only seem to have one ATM machine in those three lanes, and showed up to the front ATM on a closed holiday and found the screen completely blacked out. The images of the drive-through....Frustrating ‍

Yes Global Credit Union is the Best! All employees are so nice & always very helpful!!!read more

I had a great experience at the bank today. Alexandria helped me add my husband to our joint…read moreaccount, and she made the whole process easy, fast, and simple. She was awesome -- very helpful, professional, and friendly. I really appreciated her excellent customer service!

I joined SchoolsFirst because I believed the credit union pitch. Member owned, people helping…read morepeople, better than the big banks. What I found instead was some of the worst institutional incompetence I have encountered from any financial institution. After paying off a small personal loan in full, SchoolsFirst began reporting the account differently to all three credit bureaus simultaneously. Not slightly differently. Completely differently. One bureau showed the account as still past due long after it was closed and paid. When I disputed it with documentation, they produced two entirely different transaction histories for the same loan. Their own internal records contradict each other. They also sent an official dispute response letter that misidentified the loan product entirely, getting the basic type of loan wrong in formal correspondence. That alone tells you everything about how carefully they maintain member records. Rather than fix it, they declared in writing that they would no longer communicate with me about the matter, and then continued furnishing the disputed data to credit bureaus anyway. The practical damage is real. Inaccurate reporting on a small loan paid in full affects your credit profile, your interest rates, and your ability to qualify for financing long after the loan is gone. If you are a California educator considering SchoolsFirst, I would look carefully before committing. The credit union philosophy is easy to say and hard to find here when something actually goes wrong.

When trying to use the "deals" this bank offers, read the fine print because that's where the…read more"gotcha" is. I didn't, but I called to ask their BRANCH MANAGER if the offer would be valid in the way I did it. She said it was valid. 4 months later I find out it wasn't and lost out on hundreds of dollars for a "deal" I thought I was getting. Know that the leadership there doesn't know crap about their products and are easily willing to lie to you with no consequences to them.

The staff always friendly and helpful keep up the good work. I recommend this place to friends and…read morefamily.

The tellers are rude. They get all dressed up and think they can make people wait and act stuck up.read more

Went in for notary for Chase documents, would not notarize without an appointment. Cannot make an…read moreappointment when NOBODY ANSWERS THE 20 plus phone calls. It gets sent to a customer service in a different country and they cannot make appointments.. DO NOT WASTE YOUR TIME.

I had a 4 o'clock appoint with Pablo to do a pension rollover to IRA. I walked in at 3:50 and…read morechecked in with the receptionist. She promptly told Pablo I was there for my appointment. His office is a cubicle next to the customer waiting area. At 4:05 I heard Pablo take a phone call with "how can I help you". He continued this conversation as I wanted on the other side of his cubicle. After he finished his call I thought he come help me. Nope. He took a personal call from his daughter and continued the conversation on his speaker cell phone so everyone could hear. I took off work early so I could wait for someone who showed no interest or consideration for my time. Needless to say I won't be investing my money with BofA nor Merrill Lynch.

Walked in and there were 10 people in line…read more Waited in the business client line which only had one person in front of me. The teller at that line "had to help someone from the regular line" before she saw me. I walked in before the person she helped first from the regular line. I would have been seen quicker had I waited in the regular line. She was rude about it too.

Would highly recommend this bank. Service is great, people are friendly. A lot of employees that…read morehave been there for a very long time so it's always nice to go in and talk to them. Obviously this company is doing something right for their employees to have an abundance of them to have stayed all these years.

I have been a customer of this bank for quite few years. They were personal, friendly and tried to…read morebe helpful. I started the account to support a local, smaller bank. I have personal and business accounts at other banks. Recently, I noticed this bank had been charging overdraft fees even though I make sure I cover the overdraft when I get home. I didn't pay too much attention at first and told myself to call and find out what was up. I finally called to find out what the problem was and found out that (1) any deposit (other than cash) made at the ATM after 3 PM is not credited as a deposit UNTIL THE FOLLOWING DAY; (2) Zelle's/electronic/cash deposits made after 5 PM are not credited UNTIL THE FOLLOWING DAY. This policy is ridiculous, outdated and clearly a way for them to sneakily earn additional outrageous fees. I felt so duped! What deceptive tactics in this day and age! I told the female customer representative how I felt about it and waited to see if she would make an effort to remove either of the fees just as a courtesy, in appreciation of a long term customer. She actually chuckled at the thought! At this point, I do not know what changed with DCB and their staff, but I no longer recommend this bank, will be informing family who I know bank with DCB of my incredibly disheartening experience and I will be banking elsewhere...not that they care I'm now sure, but it's just to make my personal statement.