I saw Dr. Aguilar for years. I was struggling with my contacts not feeling right, and kept relaying…read morethis to the Dr. He never seemed to take my concern seriously. Finally switched to a different doctor and it turns out my prescription was wrong. I had been using the wrong prescription for years under his care. Unfortunately, I know of others who had the same issue with the wrong prescription.

The staff are friendly and kind. They have always gone the extra mile in getting what i need. They…read moreare also excellent at follow-up.

No efforts in communicating with patients. It is my first appointment with the clinic. I was…read morereally thrilled to visit this new clinic as it was for me. I arrived on time, checked in, and because the front desk lady said because I was also on my phone when I was checking in she skipped me. She said because I was on my phone. I was not rude to her at all, and yes I was on my phone, but even though I was on an important phone call from social security disability administration office which I'd been waiting for over a year for. As I mentioned, because right before I walked into the office I received the call and was trying my hardest to not be rude to either party, I decided to keep the phone close to my ear and respond to the disability officer as promptly and politely as possible. When I directed Myself to the front office assistant, I said hello, did not disregard her questions, and was professional to her. Right before i walked away from the window at the front desk, I told her I'd be right back, it seemed to me she heard me. I ended up walking outside because the gentleman was asking me for some information I had to give him for my claim in the car, which was right outside, when I came right back in she told me she skipped me because she thought I'd left. I did Mention to her I had told her I'd be right back, she looked a little upset at me and told me three different things as I was trying to tell her my situation. 1st reason for her dropping my appointment-You left., 2nd., you were on your phone.3., I did not tell her that I'd be back. She went on to tell me the doctor had a meeting at a specific time and she cancelled my appointment due to all of the above. She didn't even provide me the time of day to explain to her my situation. She ened with telling me she canceled my appointment because I was on the phone very rudely she answered as if she would have gotten attended because I was on my phone when I was communicating with her. I know it is rude for me to do that, but I do know how to multitask and I am professional. I too am a professional woman just because o was not behind that window and I was a patient during this encounter, I still provided both parties with the upmost respect and time they deserved. I was given the option to sit and wait for the dr to finish his meeting and then he would see me. I said that was okay. Granted if he had a meeting and they had to cancel my appointment for his meeting, I did not step away from the office not even 10 minutes for them to cancel my appointment, nor did I receive a citrusy call to see if I was okay and if I was going to yet be seen. There were no efforts in communicating with me at all. This is my first initial appointment and now I don't even know if I want to continue seeing them. I will give them another chance hopefully my entire time here is not the same every time I visit. I will be hopeful and pray that this was just a terrible misunderstand and miscommunication somehow. I truly understand if he had an appointment after me, I just wish they would have made me feel like I was an important part of their community as well and given the same courtesy and kindness so we could have established a most respected relationship. Hoping for the best. If not I don't have many options here in the Imperial Valley though if I do continue to have these problems I will take it up to the agency who provides medical care and medical staff, as well as for looking for a new dr elsewhere. Wishing for the best!!

Great experience!!! Loved the atmosphere and the vibe . Dr.Hahm and Dr.Gwon were both great during…read moremy consult and cosmetic procedure. Everything was explained so thoroughly and all of my 2000 questions answered . Highly recommend

Absolutely amazing dentist. Great service, staff is awesome…read more Usually able to get emergency appointments as needed but appts don't take too long. His wife also works there and keeps everything running smooth.

DANGEROUS DENTIST Dr. Cervantes and his staff during a…read moreroutine root canal injured my jaw so severely I could not open my mouth without assistance, to eat ; furthermore I got nonstop infections afterwards. To which Dr. Cervantes and his staff lacked total compassion and ignored all of my concerns. After injuring my jaw; the infections due to poor sanitation standards during a root canal, Dr. Cervantes had the audacity to ABANDON ME. Dr. Cervantes believes he got around the ABANDONMENT by accusing me of needing sedation because I was too anxious. Dr. Cervantes believes he can ABANDON a patient after MISTREATMENT AND INCOMPETENT dentistry and "none the wiser." I am still dealing with the health issues visited upon me by DR. CERVANTES. DO NOT GO TO SUN DENTAL.

They seemed annoyed at the front counter when we came in and they spent more time watching the…read moresoccer game on their phones than tending to people who needed their help

The places sucks they will not cure you instead they give you u ineffective meds so you can keep…read moregoing back and so your condition gets worse so they can bill you more, it's all a business here.

I had a wonderful experience at PRN Physical Therapy in El Centro! The entire staff is…read moreprofessional, friendly, and genuinely cares about your recovery. The facility is clean and well-maintained. Highly recommended!

I had a mixed experience at PRN Physical Therapy in El Centro…read more First, I want to recognize the front desk receptionist. She was welcoming, friendly, and provided excellent customer service from the moment I walked in. She made every visit pleasant. Unfortunately, my experience with the therapy staff was the complete opposite. I only saw my physical therapist once during my initial evaluation. After that, I never saw or spoke with them again. Most of the time, the therapists were gathered in their office area talking with one another instead of actively supervising patients. The quality of care from the aides was inconsistent. Some of the younger aides would simply tell you the name of an exercise without demonstrating it or giving clear instructions on the number of sets or repetitions. They would then walk away and return to chatting with the other aides, leaving patients to figure things out on their own. Unless you told them you were done. The one exception was Georgina, the PTA. She was attentive, knowledgeable, and always gave clear instructions. Even when she had to help other patients, she consistently came back to check on my progress and make sure I was performing the exercises correctly. She provided the level of care I expected throughout my therapy. Overall, I was disappointed with the lack of supervision and patient engagement from most of the therapy staff. Because of my experience, I will not be returning to this clinic. I hope management takes these concerns seriously, because patients deserve consistent guidance and attentive care during their rehabilitation. I'm giving PRN Physical Therapy in El Centro 2 out of 5 stars, and the only reason they're getting two stars instead of one is because of the amazing front desk receptionist and Georgina, the PTA.

Friendly and helpful staff. It was really easy to make an appointment for my mother on a short…read morenotice and get the audiogram results both printed and emailed so that she can follow up with the referring doctor. Would definitely recommend!

When I saw the 1 star review, I felt the need to speak up. They do not deserve to be trashed like…read morethat. I am a physician in the area, and I have interacted with this facility many times. Heart and Hand is an amazing home. Everyone is kind, caring, and attentive to their clients. They work very hard to ensure the health and safety of their clients. I have seen them go out of their way. I strongly recommend them.

They wrongfully terminate employees and bad mouth caregivers & their clients…read more They also mention the looks of their employees and say they should be wearing makeup

I was very nervous about my visit. However, I walked out with a sense of accomplishment after…read morespeaking to Dr. Moukarzel once he checked me in a very matter of fact way (didn't make me uncomfortable) and then shared our plan of action in detail. I feel very satisfied to be in his care. Thank you to the staff as well. All very nice and attentive. A group of professionals.

Had my first ultrasound done here and they took forever to see me I waited one hour to be seen and…read morewhen I did get seen the Dr was not friendly and did not make my first experience special. My mother asked questions and the doctor had smart remarks. The front receptionist is not as nice either. The scheduler was the only nice one in the office.