I approached the teller named Avril to cash a small check under $500. The check was a a Desert Financial check. Avril was not as engaged with me as she was the previous customer and seemed overly concerned about waiving a fee of $7. Rather than talk with me, she left without a word to get her branch manager Christan. After she pointed to her screen to her manager, he defensively responded that he didn't waive fees. Other branches have without hesitation, honored the comment to my profile, in a professional and friendly manner. The fee was not my main concern; but more so to the unprofessional and unfriendly manner towards me. I didn't understand his tone or demeanor towards me. I didn't understand why Avril walked away to get him. She didn't express any concerns to me. Both Avril and Christan came off like bullies singling me out. What a horrible, "unfriendly" experience. read more

They don't take Zelle but they say they are working on it. Payments take days to go through to my credit cards. And they had the wrong CD rate on their website, I opened a CD and they gave me a way different CD rate than advertised and even though the CSR saw the rate too, they would not honor it. Awful credit unions read more

After fraud on my mother's account, she opened a new account with Desert Financial whom she has been with for 20+ years. They allowed an autopay to go through on her old account and now have locked her new account because their 3rd party bill pay needs $31.20. We have been hung up on 4 times, lied to twice and are still waiting for an answer. We offered to pay the 31.20 to clear this up, but they had to get a supervisor to approve it and promptly hung up on us. Terrible service! Zero empathy! Absolutely terrible with my elderly mom's money!!! Do not put you money here. They are no help if there's ever a problem! read more

Always have great service at Desert Financial Credit Union. The employees at the bank always greet me with a smile and very knowledgeable.

I love this bank! Great location in a magoo walmart. read more

Desert Financial Credit Union - Banks & Credit Unions Near Me - Mesa, Arizona

This Credit Union charged me 5$ a month for a savings of 25$ that I needed to have in a savings account in order to get a home loan. I kept the account open after the loan was paid Figuring I might need to cash a check. Then I decided to close the account and found out they have been charging me a 5$ fee for over a year. Believe me they do not have your back. read more

A complete waste of my time Today I went to your branch on Greenfield and Southern. What an experience. I went to deposit a simple $200 check. They would not take it at the drive through without me presenting my ID. After inquiring why he indicated it was because the balance was on the receipt. I told him I didn't need my receipt and to email my receipt as I was under the impression that was one of the new efficiencies of the new system. He indicated he still needed my ID. I asked for the manager and got Stephanie, the branch manager. She went on to explain how it's a government regulation and that you have to do your due diligence to "know who you are doing business with". All of this for a $200 check? This policy is a complete waste of my time. Like where does Desert Schools come up with some of these things? Do you just say, "hey let's just inconvenience everyone at the drive through and make the wait times longer by asking for their ID"? read more

HORRIBLE SERVICE, HORRIBLE PLACE. Do. Not. Go. Here. I wish I could give zero stars. These people have NO IDEA WHAT THEY ARE DOING- do not trust them with your money. My story is way too long, and I'm mentally over it- but at least wanted to get Yelp review out to discourage people from going to this branch...if this is the Greenfield one. You have been warned. read more

This is the ONLY East Valley branch with EXTENDED hours - especially on weekends. Other branches close at 1pm, but this branch closes at 5pm. Like all Desert Schools (soon to be Desert Financial) Credit Union branches, their staff Is courteous, friendly, kind and helpful w/ an ADA teller. Located INSIDE the front of Walmart near the PRESCRIPTION (east) entrance - the sign outdoors near the 'Market' entrance is misleading. You can grocery shop, get all your home needs, buy presents, get prescriptions, etc plus do all your banking... all in one stop. Also - unlike other 'federal' credit unions, DSFCU/DFCU is genuinely FEDERAL, so your money is safe in a banking collapse - which will happen this decade. I've predicted every financial collapse since the 1980s. Believe or don't - your money - your choice. They treat my elderly dad very well. He wisely left Chase and said he's never been more satisfied with any bank. Ever. read more