My restaurant needed new camera surveillance installed throughout the facility. Bob was…read morekniwledgeable and helpful and the team installibg was through and professional. I really appreciated the option of buying or leasing. The cameras and system are top-notch.

Customer focus LOST in move to Mountain Alarm from Burgarello! We had been customers for 11 years,…read morewith both companies, but not anymore. Don't let them rip you off! We received an automated phone message that their system was not talking to our alarm, so we no longer were being monitored. When we finally reached a real person, they said we needed to pay a significant amount for a service call to determine the problem, even though they did not know what caused the outage, after working fine for 11 years. We decided to change alarm monitoring companies, finding more service and less expense, and since Mountain Alarm has raised their rates 22% from 2019. Since we were required to pay in advance, we asked for reimbursement for the time their services were not provided due to the unknown technical issue, but they refused. We requested a call from the GM or Supervisor, but just heard back from the person who answers the phone, with a bullshit rationale for why they were keeping our money that they did not earn. We suggest that management needs to either be accessible or empower their employees to make customer service a priority. Don't get caught by excessive charges after you sign up for their alarm monitoring, Mountain Alarm is not the highly ethical Burgarello anymore!!

If I could give zero stars I would. Two men approached my home after dark at 7:30pm and…read moreaggressively knocked on my door twice. Our front porch lights were off. When I asked them what they wanted through the camera they said they were from this company. I told them we weren't interested and they said "fine we will pull your credits" and walked away. Why is it acceptable for a security company to target peoples homes that have recently moved in and knock on your door after dark?? What kind of security company allow their sales reps to make people feel that uncomfortable. Real nice tactic, will never ever be using this company and I suggest you do the same.

They go door to door selling ADT products you can order through ADT directly. The two creepy people…read morewho came to my door wanted to come into my newly purchased home to "evaluate" the services they could provide. I called ADT and they said they would never do that. These people are adding an additional charge and flat out felt creepy to me.

I manage a couple apartment communities in Anderson and we work closely with Hue & Cry. Kyle comes…read moreand does our inspections, he's nice, professional, and very informative. The only reason I put 4 stars is because no matter how many times we update our call log for our pull cord system they keep calling the same order of people making it difficult for us to do what we need to do on our end. If they could work out those kinks that would be great :)

Definitely a poor company to work for. Upon getting hired i was issued a company vehicle in which i…read morehad to clean out myself prior to the previous owner. It was littered with old food , finger nail clippings and trash. Took me two hours to completely clean. After that new hires after me recieved cleaned and detailed vehicles. One of the upper managements daughter received a brand new truck off the lot. She even sped in the vehicle at a 93.7 mph but recieved no discipline because patrick culmer said her "smile" is too cute. I would double check all inspections because the inspectors will skip certain things.. Especially if they cant find the device. The person who trained me left because they wanted him to train somebody less qualified for a dollar more than what he was getting. Alot of accounts dont get fully checked. Also upper managment would complaim of wasted time and misuse of company vehicles. If you check their facebook page you will see uppermanagent using company vehicles to go hunting. And office ladies were allowed to go to the gym and shop during work hours. I would be careful asking this company for inspections. As they are very misleading and deceptive. First time going to the office in sacramento a lady in the office was getting her nails done. I called brandon boyd for an issue at a job with the customer next to me he told me he has to go becauae he was ordering food and never called me back. Brandon boyd was my manager but would call new hires for questions... How does a manager not know if running the pumps at a facility will set off the alarms or not? And to ask someone who has been at the company less than you.

This is how a successful business is ran. Being good at your job and being fast. These guys did…read moreboth. Rachel answered the phone every time. Huge now a days. They saved me hundreds of dollars that another company has been milking out for weeks. 10/5 stars! -Northern Nevada Window Tinting

They actually answer their phone! They really care about their customers and are very responsive…read moreand have VERY skilled and knowledgeable employees. The best local fire protection company in Northern Nevada!

Don't answer phones. Don't return phone calls. Destined to fail! Zero customer serviceread more

From the owner: Since 1979, Overhead Fire Protection, Inc. has proudly served the fire sprinkler industry across…read moreNevada and Northern California. As a full-service provider, we design, install, repair, service, and inspect a wide range of fire suppression systems. Our commitment to complete customer satisfaction, competitive rates, and personalized attention sets us apart. Clients can count on our dedicated team, available 24 hours a day, 7 days a week to deliver reliable protection and peace of mind.

Great service, Answered all my questions and replaced my fire extinguisher because it was out of…read moredate and could not be serviced.

The worst customer service!!! They try to outsmart you so much!! You will never get a call back and…read moreif you get to talk to someone, the treats you like you are the dumbest person on this earth!

The team at Legacy is great! I was in a bit of a rush to get two fire extinguishers checked and…read moreservices prior to a campout. Camille talked with me on the phone, Darren called me back and talked about what I needed & even offered to pick them up from my house! I was out and about so I dropped them off at their office, where I met Abby and Billy, who were also very nice and helpful. Within a day, Darren dropped off the serviced extinguishers at my house! Top notch customer service, very reasonable pricing, friendly nice people, I highly recommend this business!!!

Needed a fire extinguisher with cabinet installed in the common area of a triplex. Was worried…read morethat it would be "too small of a job" for them to get excited about, and that I'd probably be paying a premium. Not so. Great customer service with direct contact and coordination with the installer. Same day install and cheaper than if I had tried to do it myself. They even added me to their recall calendar for annual services so that I don't have to be the one remembering. Neat to see that there are still companies out there that take obvious pride and ownership over the work they do. All the boxes checked!

They were amazing and were able to accommodate a quick turnaround for my certification. Since I do…read morenot live in Nevada full time, getting this done quick was a must. Thank you!

I will say they did what I needed (certified a brand new F.E.) fairly quickly and at reasonable…read morecost. I don't have anything to compare this to, since I don't need F.E's all that much, so maybe they are 3 star or 5 star, I'm not sure, which is why I went with 4. Nothing negative to say from me.

Do not use this company! Sent a bill 3 months after service, charging for more extinguishers than…read morewe have on the property. Ridiculously expensive! Use Kelsie fire, he is a great company.

We had a miscommunication on what I needed done with my home sprinkler expansion tank, and the…read morecharges that would be incurred. Everything was handled in a professional manner and the issue was resolved.