Daniel and his crew were very accommodating and patient with our security set up. We had an old…read moresystem that needed upgrading and it was a challenge. He and his crew handled it with patience and got the job done to our total satisfaction.

We recently called TID systems, we were in a pinch because the company that was going to install…read moreour Cat 5 cable did not show up. I called Vanda @ TID Systems and she squeezed me in the next day! Thank you so much, we appreciate you so much and will definitely use you again!!! Professional, timely and reasonably priced. MerchantsXL thanks you!!! ~Brynda

The contacted me quick after I sent an inquiry online. Awesome work, friendly, professional. I will…read morebe sure to hire them again whenever I need network cable ran at my house again.

Excellent service!!!…read more The crew, Tristen and Anthony as well as their supervisor, arrived promptly and did the work per the contract. There was one window that posed a potential problem because it was blocked by a built-in immobile desk with shutters. The solution was to install the detector on the shutters. I also requested a fob, something not usually offered. They thought it was unavailable with my system, They did the research to find that they are available and Anthony left the job to obtain it. When he returned, the two of them connected the fob to the system. Beyond that, Tristen was patient explaining how the system worked. One of my questions was not easily answered regarding how to access a chart I had earlier seen on the home page. Tristen spent time researching and finding the answer. Throughout the time Tristen and Anthony were here they worked quietly, conscientiously and with consideration. Update: Recent heavy snow damaged the sensor for the outside garage door. They will be returning to replace the sensor as well as adding a panic alarm function to the fobs. I've also requested outside signs to let people know about the presence of the burglar alarm. They've ordered them and will install them when they get them. I heartily recommend Northern Nevada Low Voltage!!!

Techs lie about how long they are onsite. And what they do. They have no proof to how long they…read moreare onsite.

From the owner: Serving Northern Nevada for more than 40 years, we specialize in the design, sale, and service of…read morethe latest state-of-the-art fire and security systems.

Scott is super responsive and helpful. I quickly needed an alarm system installed for my insurance…read moreand he came out same day and get us all set up and made sure all of our existing equipment worked properly and had batteries! He also offered the best rate we had seen. I'm glad we decided not to go with ADT - their customer service was a nightmare.

Steve is very easy to work with, knowledgeable, careful and thorough. Also, he responded to our…read moresearch very quickly.

I was referred to Systems of Nevada when my Beam central vacuum malfunctioned. They had exactly the…read morepart I was looking for which was impressive in it's own right because I could not find the correct part on e-Bay. I had searched a number of online sites. Turned out the failure was not due to the part I purchased but Debbie was super helpful and even graciously refunded the purchase price. This is clearly a business that strives to earn the trust of the customer. I highly recommend checking with them if you need help with central vac or other service.

We have had them our alarm and vacuum system in three new homes Great service great people had…read moretheir service 20 plus years

Stay away. Do not say you were not warned. Poor customer service, is an understatement. I was…read morecharged for them moving my equipment after being told all fees would be waived with purchasing upgraded equipment. I was charged anyway and spent over 1.5 hours talking to several reps only to be hung up on. Had to call back and final got a supervisor to fix it. Terrible customer service, I regret leaving ADT. You have been warned.

I also am a new client may 13th 2 guys Alec or Alex and another guy knocking on the door. Give you…read morethe sales pitch let me just give you a quote situation. Try it out for 30days and if you don't like it we will remove it. Well good luck with that. You can't cancel and when you call they try to lower the already high priced unit. This Alex guy returns text when things are going good but when shit hits the fan he is MIA pretty sad Alex. And definitely if I could give a 0 I definitely would. Customer support sucks

This morning, I had trouble with my ADT pulse application that allows me to control my ADT alarm…read moresystem, including all of my cameras and motion sensors, I got an " offline " error message. I called ADT and the first representative had me do a few procedures, but they weren't successful so she transferred me over to their tech person. A lovely young woman named Heather. took over an and the total time on the phone was an hour and a half to diagnose and fix the problem. Thankfully, I had a problem several months ago and they sent me a box with the new Netgear communication equipment and told me if I had the problem again to change these two things out, 2 Netgear units that plugged in to the electrical outlet and another two cables that went to the gateway system for ADT pulse. my AT&T router is in my office behind a desk and the file cabinet not eadily accessible, and my ADT gateway router was in another room. Trying to diagnose the situation I had to run back back-and-forth between rooms, plugging and unplugging things and quite frankly I will admit I was frustrated and tired . I know I wasn't an easy customer, but Heather was amazing, I kept apologizing because I couldn't hear her well there seem to be a delay between our conversations when I would say something it took a while for her to respond and that was frustrating until I realized I needed to give her more time because of the delay. During the entire process, I will admit I was anxious and impatient because I had an appointment and I wasn't sure if we were ever going to get this thing fixed. Thankfully, with her expertise and patient guidance we were able to fix the problem. I apologized to her for being a difficult customer and she said that's not a problem. We're here to serve and I understand. I hope someone in HR or higher up department. sees this review and makes a notation to her employee file. Her degree of professionalism knowledge and patience was greatly appreciated and I'm back in operation again. Thank you, ADT for your continued excellent customer service.

This review serves as a formal public complaint regarding my experience with ADT and its billing…read morepractices. I was charged for services and/or fees that I did not authorize and that appear inconsistent with my agreement. Despite multiple attempts to resolve the matter through customer service, I have not received a clear explanation, proper investigation, or satisfactory resolution. The responses provided were inconsistent and failed to address the specific billing discrepancies raised. As a consumer, I expect transparency, accurate billing, and good-faith efforts to correct potential errors. Instead, I experienced significant difficulty obtaining accountability or meaningful assistance. Unauthorized or unexplained charges raise serious concerns regarding billing oversight and consumer protection compliance. Unless this matter is promptly reviewed and corrected, I am prepared to pursue further action, including formal complaints with consumer protection agencies and regulatory authorities. I strongly encourage prospective customers to carefully review all contractual terms and closely monitor billing statements when dealing with ADT.

In the time I've lived in Sparks, I've been locked out of my residence 4 times. Each time, my…read morelandlord sent a locksmith. All of them were shoddy conmen, charging highway robbery rates. I chose this one myself on my most recent lockout. Before I continue, it's important that I point out that when it comes to this field, I am not an uneducated layman. I actually do know how to pick locks and other access techniques, more than most people. Of course, locksmiths that are in the ripoff business presume people don't know anything about the service, and that's how they take advantage. My experience with this service was phenomenal. I got a response from them within 3 minutes of messaging them on Yelp, followed by a phone call a minute after that from the field tech, Tim. Tim did a great job fixing my issue and getting me back in. He is the first locksmith I've ever tipped. Very friendly, professional and prompt, clean cut, skilled. Also, the pricing was transparent, no bait and switch. Also, for anyone that knows anything about lockpicking, Tim is also the first and only locksmith I've ever called that started with a Lishi instead of jumping straight to "oh no I have to drill out your lock, so now instead of the $30 you were quoted it's now $40 trillion. There's a surcharge for paying by card, please bend over and spread your cheeks." If I ever get locked out again, I'm going straight for these guys.

Getting locked out of your car is the worst. Especially when you have to wait. They were so quick…read moreto meet up with me. Tim was very helpful, knowledgeable, and nice. My car battery had also died. So he helped me with a jump too. The price for a lockout and Jumpstart is very reasonable. Whatever you need done, they will tell you the price beforehand. You not only pay for the actual service itself, but the quality of service as well! I definitely recommend these guys. I'll be using their service again if I ever have to!

This is how a successful business is ran. Being good at your job and being fast. These guys did…read moreboth. Rachel answered the phone every time. Huge now a days. They saved me hundreds of dollars that another company has been milking out for weeks. 10/5 stars! -Northern Nevada Window Tinting

They actually answer their phone! They really care about their customers and are very responsive…read moreand have VERY skilled and knowledgeable employees. The best local fire protection company in Northern Nevada!