The process of getting 4 new windows was so easy and efficient with K & J windows! Everyone I spoke…read morewith through the process was friendly and professional, especially our installer Joseff.

Extremely disappointing experience with K&J Windows. I would not recommend this company…read more Our sales representative was great, but almost everything after the sale was a completely different experience. Our Milgard windows arrived at K&J's warehouse on time, yet the owner and office continued telling us they had not arrived. I eventually confirmed through one of their installers that the windows were already there. Only after I called K&J and told them I knew they had been delivered did the story change. I was then told installation would be more than another month away. Before ordering, K&J sent out the installer the owner described as their "best installer" because our job was complicated. He inspected everything beforehand to confirm measurements, window types, and installation requirements. After our windows arrived, we learned the installers we had been working with were no longer working with K&J. We were told K&J had a major installation backlog and had hired another crew. That crew subsequently stopped working with them as well. The delays and misinformation we had been receiving suddenly made much more sense. Things became worse when I met the owner. He was extremely rude and dismissive toward my wife. While walking the project with another installer, he repeatedly interrupted everyone and told them to stop talking and listen to him because he knew what he was doing. He then announced that ALL of our windows were wrong, blamed the installers who had left, and said K&J could no longer complete our job and would have to refund us. At this point, WE HAD ALREADY WAITED OVER SIX MONTHS. With the owner standing there, I asked the installer directly if the windows were actually wrong. He disagreed with the owner and explained why they could be installed correctly. At that point, I completely lost confidence in K&J and chose to have the original installers complete the job independently--the same installers the owner and sales representative had previously praised as their best people. I also learned K&J sells the windows but uses subcontractors for installation. Anyone considering them should get clear answers IN WRITING about exactly who will install your windows and who is responsible for installation workmanship, repairs, and warranty issues. The final straw came when we picked up our windows from their warehouse. The owner, his son, and other employees were there. Their behavior toward both me and the installers was rude, confrontational, aggressive, and incredibly unprofessional. Comments made during that interaction also reinforced my belief that customers were being told their windows had not arrived when the actual problem was K&J's installation backlog. The Milgard windows themselves were never the problem. They arrived as expected, and our initial sales experience was good. The problems were K&J's communication, scheduling, management, treatment of customers and installers, and the owner's handling of our project. What was even more concerning was what happened when we started sharing our experience with friends, family, and others in our neighborhood. Multiple people told us they had the SAME OR VERY SIMILAR experiences with K&J. Some actually told us they wished they had known we were considering K&J beforehand because they would have warned us not to use them. I really wish we had talked to them first. After more than SIX MONTHS of waiting, contradictory information, multiple installation crews leaving, being told our windows weren't there when they were, and ultimately being told K&J couldn't complete the job, we had enough. I have dealt with many contractors and businesses over the years and have rarely experienced leadership and customer service this poor. Based on our experience--and after hearing remarkably similar stories from people we personally know--I would absolutely NOT use K&J Windows again or recommend them to friends, family, or neighbors.

Recently had 3 windows installed. Poor customer service, Called 3 times to get a answer on why my…read moretrim was installed twisted/uneven and 2 boards were split in half and pieced together. Customer service tells me every time still waiting for manager to look into it. It's been over a month and half. Now they wont even get back to me.

Top notch company. Their salesman and I designed two windows…read moretogether - one large kitchen and one smaller bathroom. The kitchen was a design not done before and it turned out beautifully. We replaced two sliders with a horizontal upper fixed picture window over top 2/3 of window. On the lower 1/3 horizontal level the middle 50% was fixed with two 25% screened windows on the left and right, which slide over the fixed when open. Worked beautifully and the picture window was stunning. Excellent installation of both window. Very happy with the result. It turned out that the bathroom window was misconfigured at the factory, which was initially a disappointment, because it had been designed & ordered appropriately by the Salesman, but here's the thing. This company corrected the problem, at its own expense, and now that this window is in, it's working perfectly and the installation, as before with the kitchen window, was done professionally and expertly. The installers were great guys too. I could not have asked for more professionalism, from the initial Salesman, to Chelsea who communicated frequently with me and the higher up folks who had to approve these corrections and to the installers themselves. In every way possible this is an excellent reliable company and I highly recommend them. The initial design glitch was just that -- a glitch. But these professionals made good on their promises and maintained a great attitude with us throughout the process. Can't ask for more really. Thanks W&D Store!

Great, quality, prompt service by the gentleman who was able to repair the window!…read more Jorge was great.

From the owner: Radiant Wall LLC your home & building improvement company serving the valley for over 20 years…read morespecializing in windows, doors, glass & more.

I had Michael out to replace the wheels on my back patio sliding glass door and to replace a window…read morepane that had cracked glass. I can open my slider now with a finger instead of having to pull on it with both hands to get it to open. It slides so easy. I was extremely pleased with the service and punctuality. They offer an excellent service at a very fair price. I would highly recommend Michael and Sliding Glass Guru to my family, friends and real estate clients.

Michael showed up on time, identified the problem immediately and had the parts on his truck. Our…read morewindow and a door were fixed in no time and everything works like new. Definitely will use their service again.

We couldn't be happier with our new custom iron entry door from Iron Doors Arizona…read more Alex came to our house to go over options, take measurements and provide a bid for the work. Since we wanted a custom door instead of one in stock, it took about five months to manufacture. Installation consists of three visits from their in-house teams (they do not sub-contract) that were incredible in their attention to detail and professionalism. The end result is beautiful high quality product that greatly enhances curb appeal.

Nice door installed several years ago. Expensive but worth it. Stopped by their facility to get a…read moretouch up kit for a couple spots on the exterior side of the door. Customer service is out to lunch ... Clueless. Paid $50 for 2 cans of spray paint and some copper dust. I asked if they had any instructions and got this weird look like ... why would want that? Are you kidding me? Door costs as much as a small car and touch up is treated like you are touching up a kids $100 bike. Wow ... What a disappointment. Response was, "Well, we could always send one of our people out to do it for you!" Amazed they are still in business.

Louis, owner, was very responsive and reasonable. He happened to be working in the same area so he…read morenot only stopped by but actually got the job done. Ge is very knowledgeable and did a great job! I will be referring his business to all my friends and family.

I live near the most famous golf course in the US. Famous, because the worst players come here;…read morethere is no way to hit directly at my house, but still, they are managing to do it. Recently they even broke my window, and, evidently, I needed a replacement. I've looked around and selected Vista View Glass and Mirrors based on the coverage area and their good ratings on Yelp. It was easy to contact them, and they arrived promptly to do an estimate. Their price was reasonable, and I decided to hire them for the work. They have a quick turnaround, and they would have completed the work in 3-4 days or so. Only in my case was there a problem: the golf ball broke not only the window but also damaged the frame and the window trim. That window trim had a specific design, and the window manufacturer was no longer in business. It took Louis a couple of weeks to search everywhere, but he did not give up, and in the end, he found a replacement. The new window looks just like the original. I could not be more content.

I am updating my review based on Trudoor's response to my complaint. When they realized how poorly…read moremy situation was handled, they went above and beyond to correct any issues. They offered an alternative to the product I ordered and covered the cost and shipped it ASAP. Thank you Patrick!

I've ordered two steel doors from TruDoor over the last 9 months for a renovation project I'm…read moremanaging. Both orders had issues. TruDoor made good on one. Not so much on the other. First order arrived with two issues: 1-missing hinge; they shipped a hinge inside of two weeks; not a huge deal 2-lockset was non-functional from day 1; I had a locksmith come out and look at the lockset TruDoor provided and he told me that it appeared damaged from the factory; TruDoor sent a replacement within 4 weeks (but it took a while (maybe 3 weeks) to get TruDoor to respond So, for Door #1, not great but they made good (eventually). The second door arrived with a large scratch on the door that required painting and a bit of bondo (because the scratch was deep enough that it was still visible after re-paint and the customer would not accept as is). I contacted Kalen (my rep) immediately upon receipt of the door with pictures. He was slow to respond (a norm, apparently), and when he did, he basically said: That's not an issue. You can just paint it. I explained to him that any issues that required me to do anything (other than install the door) would cost me money, and that I expected TruDoor to reimburse me for that (roughly 3 hours for bondo, sand and paint - so call it just under $200). Radio silence. No response to three additional emails and two voice mails. I would not buy from TruDoor again. I do about 6-8 renovation projects and 4 new builds per year. They've lost my business permanently. As far as I can tell, they are a drop shipper and work with contract manufacturers. Basically, they take your order, farm it out to whoever the cheapest contract manufacturer is and pocket the difference. The net effect of this is: if there are problems they have to fix, it's probably coming out of their profit margin and because of that, they do their best to not spend any money on solving your problem. Avoid.

Sent in a request for a quote. Received text from Sean. Sean came to our house to go over styles,…read moreoptions, colors, prices, availability and questions. Was told 10-12 weeks for security screen door to be ready. Received a call in apx 3 weeks door was ready. Scheduled install date. Took apx 2 hrs to install. Loved the heaviness, design, and of course security features. After install (8/03/26), upon inspecting door I found a dent on the door. I alerted installer and wrote on receiving invoice of dent on door. Immediately reached out to Sean regarding dent. He said he'd alert owner. Owner called me back and said door would be picked up and dent would be fixed. Just got door reinstalled. I love this screen door. Thank you so much.

We contracted with Steel Shield Security Doors to build us a security screen door, replace the…read morerailing around our courtyard including the gate to the courtyard, and replace our gate to our backyard.. I wish that I could give 10 stars because their work is that good. The door, the gate to the courtyard and gate to the backyard feel exceptionally solid. The Crimp Safe material for the screening is an added plus given its high security features as well as ability to allow fresh air into our house. Steel Shield absolutely knocked it out of the park in getting us the look we were going for as well as providing us with such well built gates, door and railing. We are so impressed with their work and highly recommend Steel Shield Security Doors.

After searching for a residential door repair company Arizona Door Service was the only one that…read morewas willing to come out, assess the issue and fix it on the same day. Brian was friendly, professional, and knowledgeable. We highly recommend him and his company! Thanks Brian!

We have been struggling getting someone to come out and look at our door. Brian and team were not…read moreonly quick to respond, Brian had me send him photos on the spot and talked through the door without being here. When he arrived, he was already ready to go and got the problem fixed in the same visit!

Michael was very friendly and responsive. He gave options on how soon install was possible with his…read moreschedule, which ultimately was next day. He picked up our security door from Home Depot and advised of other necessary parts for the job. Communicative. Would hire again and recommend to all!

Great experience! He only charged $200 to install a security door, yay! He picked it up for me at…read moreHome Depot since I don't have a truck. He was good with communication, reliable, on time, friendly very knowledgeable! I was impressed he installed the door in under an hour!