I used Desert Tax Service for almost 15 years, from when they were associated with Jackson Hewitt, and always received good service, mostly because my taxes were done by Conrad Moss, Bob Bradach's main employee. He was always conscientious, reliable and friendly. Then last year, both he and Paula were fired or quit (not sure what happened), and Bob took over all the tax returns himself. I took my taxes in at the end of March and he told me he couldn't complete all of them in time, so he'd file an extension. He didn't tell me I'd have to pay for that, or even that there were some extra costs involved. Then around April 15, he withdrew money from my bank account without telling me. When I called him about this, he said I had to pay an estimated tax to prevent having a penalty if I owed money to the IRS. I was already pretty steamed and when he finally finished my taxes in June, and I went in to review them, he'd increased his price by $100 in addition to the fees I was charged for the extension. He said I'd underpaid his company while Conrad was doing my taxes, so he was going to get that money back by charging me more. He'd already done the taxes, and when he showed me the fees he was charging, it ended up costing me almost $600, even though I am retired and have only a modest income from that, and nothing complicated is involved. I was already convinced to use someone else the next year (this year). Then, when I contacted my new tax preparer and looked for last year's return, it had been accidentally put in the stack of returns I was discarding. So, I had to call Bob and ask for a copy of last year's tax return. Remember, I had been his customer for almost 15 years. He said, he'd be glad to do that, for $15 a page. My return was 59 pages. He said he could email the returns to me for only $75. Only. I had to have it to take to the new preparer, but I felt Bob was just soaking me for more money. I mean, all he had to do was attach the file to an email. He could have done that as a courtesy for a 15 year customer, but no. I would NOT recommend Desert Tax Service or Bob Bradach to do any tax returns. He is arrogant, overcharges and tries to convince you everything he does that he charges extra for is YOUR fault, even if it's clearly his. He may not be doing anything exactly illegal, but it is, at least in my view, unethical. I would give NO STARS if that were available. read more

Bob is the best been working with Bob now for a few years they are really perfesional when it comes to taxes and the staff is always nice

We've been doing our taxes with Bod for 10 years, always had a great return and never had an issue with IRS. Super thorough and attention to details so we can maximize our return. Great customer service. We highly recommend them to anyone! read more

I have always thought taxes were ready that I could do them on line, what I ever wrong! Robert Bradach is the best there ever was. Knowing friendly precise and fast! I will never leave him again, he has me for life!!! Desert Tax Service, you can't go wrong!!! read more

Horrible experience after a few years of good service. Called to book appointment for early March, owner and wife requested for us to come in prior to March 10 to avoid an extension, so we gratefully obliged. Had meeting for two hours listening to the owner repeat himself multiple times telling stories. Three weeks go by, make phone call to find out status. Responds with an email stating we need to file an extension at our expense. We ask what the cost of preparation is, couldn't give an answer. Not happening! Thanks for wasting our time! Not even worth one star, horrible customer service read more

The owner of this tax service is Bob Bradach. You wont find a more pleasant and through tax man than Bob. I highly recommend the Desert Tax Service for all your accounting needs. Mitch Pullman read more

Beware! This place is a rip off they will take your money even after they tell you they cant give you your tax money, so you're literally left with nothing! The owner Bob is the worst he lies and tries to get you to pay a second time. We almost did! We started going some place else and we were told we were scammed and the fee was not as much as what they charge. They make everything sound good in the beginning but in the end you get a big fat D!#% and they wont answer the phone. Good luck read more

Thorough,efficient, expedient, time tested & FRIENDLY! Thank you Bob, Conrad & Paula from our family to yours for handling each of our filings perfectly! The Hershs read more

Bob has been doing my taxes for 14 years. Best in biz hands down. Please don't make a mistake and go anywhere else but to Desert Tax Service and ask for Bob. read more