Highly recommend SD Luxury Limos! We booked them for a bachelorette party for 20 girls…read more Rita was so helpful throughout the entire process and answered all of my questions. Our driver arrived on time and was great throughout the entire ride. We had a great time (:

Had a great experience from beginning to end. The girls in…read morethe office and our driver were great. The customer service was amazing. Highly recommend!

HORRIBLE! Bad attitude from the charter bus driver, Luis. We booked a trip from Tijuana to La Paz…read more(20 hr drive) I tried to use the bathroom inside the bus and he turned off the bus while I was inside the bathroom (the bathroom only works when the bus is turned on). He told me to get off the bus and use a different bathroom at a restaurant. I told him it was busy inside the restaurant, and he told me "GET IN LINE!" "You using the bus bathroom is going to stink up the place"

Called them last min late in the day they set me up a limo with in 45 min booked them for 6 hrs…read morethey were promptly their to take us out and get us home safe highly recommend them will use them again!

10/10 company! Definitely recommended to anyone looking to rent a party bus. Our bus driver was…read morevery helpful and got us to our destinations on time. The staff accommodated to all our requests and they were flexible as well. They were quick to respond to any questions which made the booking process very easy. Been using diego party bus for years and it's never disappointed. I always have so much fun whenever I'm on board, thank you!!

Booked with Diego party bus for my 30th. Soooo many good…read morethings to say. Merlin was on time, so communicative, very friendly, and accommodating. I had wineries picked out I wanted to go so when he picked us up he went out of his way to call each winery and make sure they were ready for our arrival which was really nice. On top of all of that, the bus was SO clean, massive, blasting with AC, and so modern. Everyone was so happy! 10000/10.

We booked white diamond for our wedding. Humberto was very on top of things leading up to the event…read moreand very responsive. The service was solid as the driver was on time and safe. However the bridal party felt the driver was a bit short and rude. Once the rest of the wedding party got in the car the drivers negative energy was felt. I would recommend booking them because they do a good job but it might just depend on the driver for your overall experience.

Humberto was so responsive and helpful! We were so happy with everything. Our driver was patient…read morewith a bus full of 14 year olds. We were able to do multiple stops and get out for photo ops, ice cream, etc. the bus was very clean and came with ice and water. We will definitely use their service again!

Had a good experience overall nothing really to complain about they were prompt on Time…read moreProfessional and seem to give a very fair price and rate no complaints and would use them again if needed overall a very good experience

Nice driver, okay limo. For the high price, I was hoping for something sexier than the airport…read moreshuttle looking van we wound up with, but the kids got to the prom and home again afterwards so yeah. They're way less spendy than most everyone else I checked with.

I use this company a lot ! They're always on time and their service is incomparable. I first used…read morethem for a wine tour to Temecula. We've never been there before so they suggested wineries and even provided 1/2 off coupons for wine tastings. The limo was clean and a newer model and the driver was very nice. The AC was also cold as ice ! We heard other parties complaining about their limo being hot and not having ice. We had to turn our ac down because we were getting cold ! Lol Our 10th anniversary is coming up in November and we will definitely be using them for that. Tim is the best driver we've ever had !

This is my first time writing a review for anybody, but the service was excellent and on time from…read morestart to finish. Thank you for a great time and an awesome day. I will be using Certified Limousine again.

If airport rides were an Olympic sport, Jonas would be bringing home the gold. He picked up my…read morefamily of four (plus what felt like enough luggage for a six-month expedition) from Poway and got us to the airport smoothly, professionally, and stress-free. The playlist? Absolute perfection -- somehow managing to please an entire car full of people, which honestly deserves its own award. A week later, he picked us back up from the airport and delivered us home to Poway like the vacation fairy godfather he is. Great conversation, incredibly professional, genuinely kind, and the kind of person who makes the ride feel like part of the vacation instead of just transportation. This company struck gold with Jonas. After riding with him, I wouldn't even consider using another service. Five stars isn't enough -- give this man a cape and a raise!

We booked City Captain Transportation since we were traveling to San Diego with our 2.5 year old…read moreand did not want to lug a car seat through the airports. Booking was good. Except I made a mistake with the original pick up time. I put 2:45 AM vs PM. My fault. I had a very hard time getting ahold of anyone. (Email on website didn't work) calling they told me to email this was 15 minutes or less after booking. Finally I called the next morning and got someone. Luckily they were able to change it for me. Skip to day of arrival. Of course our connecting flight was delayed. I messaged city captain to let them know we were going to be later than expected. Our original driver still showed up at the normal time and asked where we were. I told them that I contacted the company and the rescheduled for A little later. He told me to call him when we were out of baggage claim. In the meantime, I got a message that a different driver was on their way to pick us up at the new anticipated time. I let them know our original driver was waiting for us. I didn't hear anything back, so I Joe they cancelled that driver. We finally got picked up and dropped off at our hotel. Phew! The driver was super friendly and understanding when we apologized about the situation. Fast forward to scheduled pick up from hotel to be take to the airport at 4 Am. I was texted at 3:30 that our driver was on the way. I stood outside of the hotel until 4:05 when I called and said "hey we were supposed to be picked up at 4 and our driver isn't here" I don't think they remembered. You could see their car on the map that was not driving. Shortly after my call it started moving. 20 minutes late our driver showed up. Luckily we were able To navigate through the airport quickly to make our flight. I am not sure if these issues are normal? We have scheduled Ubers before at 4 AM and have never had an issue. So It's weird that with a premium car service this would happen. I don't know. Everyone we had Contact with was friendly though.

We booked with Black Onyx Limo for my cousins bachelorette party this weekend…read more Monica the owner was very attentive and so easy to book with. The driver Thomas was also extremely patient and respectful the entire night. We are so grateful!! Thank you Black Onyx Limo! You guys made her night so special!

I recently booked with Black Onyx for a work event and had an incredible experience all around…read more Monica, the owner was very accommodating and kind. She responded very quickly to my initial inquiry and during the booking process, Monica was always friendly and responsive in answering questions. The driver showed up exactly on time and he was also incredibly kind and patient with our long drive/event. We had a few adjustments that needed to be made to our route last minute and there was zero issue in accommodating them. Monica even was so kind to decorate the bus for the birthday passenger! I will be using Black Onyx again in the future and will recommend them to any future friends/family or clients. Thanks Monica!