I booked a mini bus for our company to pick up 15 important customers…read more Escapade need you to submit all detail info including credit card # on their website first to get the vehicle reserved. with that being said, I know that I input all my pick up/drop off address and time correctly since I got the confirmation email and everything was 100% correct. I even re-checked the confirmation letter again on the day to make sure everything was right. what happened was, the bus was NO WHERE TO BE SEEN AT THE TIME RESERVED. I called and they claim to be 15 min late.... and they were 30 MINUTE LATE!! I was only able to find out they are going to be late after I called them when they didn't show up on time. the guy who pick up the call say there was a problem, that the driver went to the wrong location because the location was different from the first submission.?? there was no second submission. who would re-submit a reservation that you put down a credit card number for. and everything was clearly written in the confirmation email that was sent from them. no apologies, passive on recovery. Bus was more Late than promised, customers stood and wait for 30 min, late for their lunch and tour. the driver showed up asking where we are going? ( ridiculous that he still don't know where we are being dropped off). my sales team strongly recommend we never book from this company again. my lesson is learned and I hope this rating give everyone a heads up since the other review is way too long ago.

If I could leave zero stars for this company I would. We ordered this party bus for a friends…read morebirthday to go to a football game in San Diego, we all flew down. The bus called and said they were running late... It showed up an hour and a half late. We missed the tailgate and the beginning of the game. When we asked the driver he said he had no affiliation with the company that books and that they had called him 5 minutes before he showed up. Once we got on, there was no music and the "party bus" was a short small bus, in no way a party bus. We rode in silence the whole way and had to pay the charges from ordering the ubers that were cancelled because we didn't think they would actually show up after being 1.5 hours late. Worst company I have ever dealt with and they will not answer the phone now that we have ordered. Save yourself a ton of money and go with a better company.

Great service and at a great price! Used the party bus for a birthday and the service was awesome…read more Had a blast saved hundreds compared to other places. Was on time and professional. Highly recommend. Will use again in the future.

Well found this business on Facebook talked with Antonio (Beny) confirmed for 12-3pm for last…read moreSaturday for my nieces sweet 15. Sent deposit via Venmo, emailed contract for pick up, drop off terms and conditions. Confirmed time and date and how rest of agreed upon fee would be paid 2 weeks prior to event with Beny. 12:00 last Saturday comes around and no bus, no call. I called at number provided no answer, texted via cell and mesanger with no response. 12:45 call answered and I ask were our bus is, was told "what driver not there let me find out what is going on" I say ok please give us a call back asap. Long story short no call back no text no email. We had to scramble calling all over town to find a ride for the group to our event we had no time for pictures which will never be recreated. Needless to say we were very frustrated and told this guy we would put him on blast via text and mesanger. Fast forward to after 6 pm Saturday I get a text that our driver was in an accident and Beny's phones screen was broken and that he hopes Karma bites me in the ass for not being sympathetic to their situation and that they would return my deposit because they don't need the money. Beware of this business they are not professional in any matter. They had all my information and yet they did not try to contact me that there was an issue and then sending messages like that when we were done wrong is just not something that is acceptable for any company.

great company for international transportation to Tijuana and back over the express lane and sentriread more

Anjana is prompt, professional and an excellent driver. We have had the opportunity to call on…read moreAnjana's services for the last 4 years when traveling to China, Israel, Bosnia, New York, Tennessee, downtown San Diego and La Jolla for plays and concerts. Bravo to this gentleman and honorable service provider. Ellie and Marc

The prices say it all. You get what you pay for... The…read moreowner books all the appointments via his cell phone while he lives his personal life and tends to somehow mess up the pick times by a 15 or 30 minutes. He changes the rates on you as he feels. He and his drivers drive very aggressively to the point of making you feel nervous. And he over promises and under delivers. I have booked them for 4 trips, and 3 of the 4 have been been below expectations. The last being trying to call the owner personally to let him know of an unpleasant experience only to get hung up on. I would not recommend them to anyone. It is no wonder companies like Uber are taking lots of business away from companies like this that do not value their customers.

A few of my friends and I decided a night out on the town was much needed. Since no one had a huge…read moredesire to be DD we decided to go all out and get a limo. Trump Limousine was referred by a friend and it was definitely the right decision. We like to have a lot of fun. Our driver was patient, fun, and even helped us with suggestions as we decided where to go next. Next time I am in town I look forward to another night out with limo service Trump style!

Incredibly accommodating. Made a few changes within the week leading up to our event and they were…read moremore than happy to make things work to our benefit! Great Company! Very friendly and professional drivers. Great new vehicle and refreshments. Thank you, will be booking again!

THE BEST!!!! This Is the best limo service hands-down. Everyone was so professional, thorough and…read morefriendly. Attention to detail was magnificent. Don't bother looking any further, this is the only place to consider. The prices are fair and the service is truly top notch .They truly care that you have a worry free and first class experience. AMAZING!!!!!!

I used Classic Airport Transportation for the first time a few weeks ago. I was very impressed by…read morethe entire process. The driver was on-time, courteous and very helpful. The car was clean and was a Towncar as advertised, (some other car services I've used show a Towncar on their website but when they arrive, they're in a taxi). On the way home it was the same thing...the driver met me curbside, took care of my bags promptly and got me home in comfort. I can't say enough about Farid and his company. I would highly recommend this company to anyone looking for a professional car service.

We called and spoke with Farid, requesting an SUV. He had to call us back to verify availability,…read moreand did so PROMPTLY. It turns out the SUV (Suburban) that picked us up is a fabulous, friendly private driver. Ayub(?) was personable, but not overly inquisitive (yes, I'm saying he wasn't nosey). He keeps the vehicle in immaculate condition and had complimentary small water bottles available to us. The suburban held our large suitcase, carry-on suitcase, three carry-ons, diaper bag AND full sized stroller. Fee included gratuity, and was worth every penny!

A+ service! Nur came to the rescue for myself and my 2 year old after another service left me…read morestranded at the airport. He was fast, efficient, professional and very kind and understanding. We will definitely be using this business again.

This company use to be exceptional. However, something has happened. They do not answer their…read morephone, texts or emails. They just leave you hanging. Don't waste your time or money. They are not reliable.

Eek! Methinks not is what this company gets from me! BEWARE of limo company! Let me tell you how…read morerediculously crazy the owner is... I hired this company for 3 separate events dated 5/15/10, 5/21/10, and 5/30/10 (service not received yet for 5/30/10). The events were for a Temecula Wine Tour, A Bachelorette Party and the day of the Wedding. A verbal agreement over the phone was made on 5/11/10 with Anthony (who I'm pretty sure if the owner) to book all three events for a total of $915 (inclusive of 20% gratuity). The charges should have broken down as follows: 5/15/10 charge of $475, 5/21/10 charge of $220, 5/30/10 charge of $220. I had been doing my homework and called several company's to get a competitve rate. I actually found another company (A Royal Limousine) to beat the quote he initally gave me but he promised to match that price so I decided to go with Fifth Avenue afterall. Issue #1 - On the day of the first event which was a wine tour up to Temecula the driver had no idea what he was doing and went the wrong way into old town temecula which was completely saturated with traffic and it took us an additional 35 or maybe more minutes to get back on track. The mistake was minor so I decided not to worry about it even though it did technically eat into our time at the wineries. Issue #2 - On 5/22/10 the morning following the 2nd event I received an email stating I was being charged an additional $300 charge for damage being done to the vehicle pertaining to throw up on the outside of the vehicle. I immediately called the company that day and told them it was a mistake and they either remove the charge or we would not be using their company for the 3rd and final event. At that time, Anthony verbally told me that he would remove the charge on 5/22/10 and therefore we agreed to keep the final event with the company. However, after checking my credit card statement online today on 5/24/10 I noticed that the charge had not been reversed. I placed a call the company again to find out when the charge would be resolved and Anthony completely went off on me in an unprofessional and abusive manner. He even went as far as calling me inappropriate names! I could not even state my case to him, he was so irate! Issue #3 - I told him after he completely went off on me today regarding the additional charge to just cancel the final pick up on 5/30/10. He said he refused to give me a refund for any of the services even the one not yet used! I have already filed a dispute with my credit card company as this is completely unacceptable. I'm also very concerned with the fact that they advertise on the internet as Fifth Avenue Limousine (http://www.5thavenuelimos.com/contact.html) but that company is not listed anywhere on the BBB website. My credit card statement shows them as A Brilliant Limousine so that is the only reason why I knew to look them up as such. I'm concerned that the public will not be aware of the fact that they are a terrible company to use due to their horrible customer service and malicious practices. I am now out a total of $1215, and I no longer have a limousine for the day of the wedding!! I will have to now hire another company for additional money! This company has ruined and put a huge burden on the most important day! DO NOT USE THEM EVER!!!!!

I had a very bad experience with this company. Avoid this limo company! They are shady and…read moredishonest.