Fuck them!! Shitty service they assume everyone is a kill popping looser so they don't give you the…read moremed you need! Ended up in the emergency room! F them

My molar fractured and I had a ponderous hole in my tooth. My niece recommended this office and I…read morewas deeply impressed by the ease of making an appointment on a Sunday and the quality of the care. It was a long procedure and the dentist and his assistance checked in with me multiple times to see how I was doing and helping me to be comfortable. Initially the front office had told me that they would not be able to verify my insurance because it was the weekend (and even suggested that I might come back the next day), but when the crown procedure was diagnosed and recommended they were able to verify the insurance (which covered 50 percent of the cost). Very glad to have landed in this office and might choose to use them for non-emergency dental work as well.

Best dental care I've ever had in Minnesota! Everyone is friendly, intelligent, and focused on the…read morebest thing for your dental health.

Don't bring your autistic child there! Dr. Seely barely tried to examine my son because of his…read moreinitial resistance. He never got violent, was crying and had a few screams, but he was trying. I could tell she was not up for the challenge, and her and her assistant were immediately stand offish about trying anything. She came in wanting to refer us somewhere else. I wouldn't have brought him here if they hadn't told me they could handle it. They even block off an hour and a half for autistic kids and we were only in the room for 10 min. Autistic kids take time to warm up and need help easing their fear, and they were clearly not willing to offer time and patience.

Dr. Andrew Heinisch and his assistant provided excellent care. They are both very conscientious…read moreproviders. I highly recommend them.

At first I fell in love with the convenient location, friendly receptionists, and updated…read morefacilities here. But after about 5+ visits, I gotta break up with PCD and their great keurig selection. My experiences have been so inconsistent here. The first time I visited, they said they found some jaw bone misalignment on my X-ray, and referred me immediately to a specialist. PCD's X-Ray/conclusion turned out to be incorrect. Also, during a cleaning, one dentist said that everything looked fine and I didn't have any cavities. But then the next doctor swooped in and was like, "you need a filling". Ugh. Lastly, I needed a thick bite guard made for my TMJ, but instead I received a thin retainer, even though I have straight teeth. The hygienist was even confused by the discrepancies of the notes made by different doctors on my file. Oh, and one time I checked in and was waiting for a little while, when the receptionist called me on my cell phone to tell me I was late to my appointment. That one is actually kinda funny (but kinda not).

This place informed me they don't accept Medicare/MA even though my coverage is backed by Medica…read moreand Delta Dental because they don't make enough money off people like me. Seems they moved to Falcon Heights to take money out of this community and give nothing in return. What a shame. Their website says they've been in business since 1973 (a lie) however that was a different business under a different name. Only been in business since 2020. Also says it is a female owned business but the face you see that comes up with this business is actually the owner of their previous business from St Paul. In my opinion, this place is a fraud.

I have never liked a dentist more in my life. I have even written a 1 star Yelp rating for a…read moredentist before, so I'm really not kidding. At Snelling Ave Dental, I have always felt welcomed being there from checking in at the front desk to sitting in the patient's chair. Everyone is extremely friendly and loves chatting with patients when they're up for it. (Pro tip: Talk about food. They LOVE to try new foods and share their foodie experiences.) I've visited here for a total of 3-4 times over one year, and I like how seriously they take their work here. During checkups, the doctor informs me of ways to improve my brushing and the spots that might need more attention. Something that's super simple, but I've never been told by a dentist what spots I haven't been reaching. Besides checkups, I also had a mouthguard fitted because I constantly clench my teeth when I'm stressed. It was a pain-free process, and they checked my insurance coverage and gave me a quoted price before initiating the whole process. Their communication is amazing and there was no confusion. I'm really sad that I can no longer go to Snelling Ave Dental because I moved out-of-state recently, but I'm so happy that I was able to find a dentist that I was satisfied with.

Dr. Hartman is everything a patient could hope for in a dentist - warm, knowledgeable, welcoming,…read morereassuring, and eminently qualified. On a recent visit, I learned that I would need a tooth extraction and graft. He explained the process and listened carefully to all my questions, responding with thorough and clear information to assist me in making decisions. The procedure itself went incredibly smoothly. Dr. Hartman explained what he was doing as he worked, checked frequently to be sure I was comfortable, and gave me updates as to how the process was going. I am amazed to have had zero pain after the procedure and credit that fact to the skill and care I received. I cannot recommend Dr. Hartman and his staff, all of whom are welcoming and personable, highly enough. I am a patient who appreciates her dentist and am grateful to have found Dr. Hartman, who is both a physician and a healer!

I was a hockey player and had a lot of work completed as a kid. I have severe dental anxiety,…read morealmost crippling. My wife read all the reviews of the dental offices in the St Paul area that seemed authenti. And by the grace of god these reviews are spot on. Dr Hartman was able to restore my hockey tooth back to the natural color esthetics pre trauma! He is gods gift to dentistry with his calm chair side manner was able to calm a nervous wreck like myself. I also got my teeth cleaned recently and another angle is is Sue, the hygienist. Sue was phenomenal during my cleaning! This is by far the best cleaning I ever had. Entire family is in the gift hands of Dr Hartman!

Tremendous care, knowledgeable team, easy to work with and so kind. I highly recommend!read more

Absolutely the best! I was having horrible, horrible pain and managed to grab an early a.m…read moreappointment. Everything was great from the get go. They called before I arrived to verify my insurance, check in was a breeze and my care was excellent, plus they were able to squeeze me in for an extraction. I'm truly not understanding all the negative reviews. I can't thank the providers enough along with the hygenists, finance person, front desk for alleviating my terrible pain during a packed schedule. Truly appreciate them! Excellent care and customer service. For those complaining about not knowing what the cost would be it's typically up to the subscriber to call and gather what their plan covers, but they assist in doing that, plus they give you a no pressure estimate of what things may cost out of pocket which is very clear and they're not forcing anyone then and there. Excellent all around- Thank you!!! Truly appreciated!

If I could leave a zero I would. They don't care about the patient or their dental health…read more I had a failed root canal from childhood and needed emergency services and Aspen Dental was the only "provider" willing to see me. What they are is a middle man to American First Finance (AFF), a personal loan provider. They'll have you sign up for a monthly loan and even if you pay it every month they don't have the basic human decency to tell you that your insurance didn't cover the whole procedure! I saw them several times from the emergency consultation, the tooth extraction, the bone graft, the bridge implementation months later and several bi-annual dental cleanings and not once did they mention that my insurance didn't cover the first procedure. Meanwhile, I paid every month to AFF and paid for every fluoride treatment for each dental cleaning. They have no respect for the patient. They believe that just because an automatic corporate piece of mail gets sent out that they never have to inform the patient that they owe extra money. No transparency. A bunch of people who are willing to hide behind corporate and put profits over people at every turn. Really would've appreciated the finance department who has a representative in office informing me at least once that this was the case before the bill got sent to a third party! They don't care about your credit score or what you can afford! I will never come back here again.

dr.ong and his staff are always so friendly and take such good care of my family. Every visit we…read moreare greeted with smiles and warm welcomes. I would recommend any one that asks to go see them. very family friendly and care about you and your dental needs!

One of the best dental experiences I've ever had in a very long time. Not because my teeth were…read moreperfect no they're not. Doctor David and Morgan were very considerate they answered any questions I had they're very gentle . They didn't try to sell me for other treatments that weren't needed. Prices are really good. So if you have any anxiety I recommend this dentist they're very kind and understanding. I will definitely be going back to the dentist office and recommend it to anyone . Thanks again to ALL the wonderful staff.

If I could give Dr. Hannon 5 stars, I would because she's a good, caring dentist. My concerns are…read moremainly with billing, communication, and office hours. We had been patients at this practice for several years, and the person who previously managed billing was excellent--organized, efficient, and reliable. Since her retirement, communication has declined, ultimately prompting us to leave the practice. This dental practice also has a North Loop location, which you may have to go to because the Roseville office is only open three days a week, but beware, I was informed that the North Loop office does not accept the same insurance as the Roseville office. In addition, the Roseville office charges "office fees" for procedures that other dental practices do not. What the office fees are is somewhat of a mystery. This makes the billing process confusing, yet responsibility is placed on the insurance company by this practice. If you choose to use this practice, be sure to get everything in writing, record the name of the person providing the information, make sure you know what the actual fees are, and keep all paperwork!

I've been going to Bates Dental Care for several years and continue to be impressed with the care I…read morereceive. Historically, I've been nervous to receive dental care, but Dr. Bates and his team make the experience great with their compassion, gentle touch, and reasonable decision-making. I never feel like they're trying to trick me into treatments or procedures I don't need. I trust that they're giving me the exact care I need! This location has plenty of parking, and the space is very clean. The staff did an excellent job following COVID protocols at the height of the pandemic. Bates Dental Care is pretty popular, as far as dentists go. Be sure to book a few months in advance of when you'll need a check-up.