I received the most beautiful flowers for Mother's Day, ordered by my son. Thank you to this…read moreflorist for making a beautiful arrangement!

Ordered a same day bouquet with lilies and magenta/pink flowers. The service was friendly. You can…read morepay with cash, Zelle or card. There is an additional charge if you pay with card. I am satisfied with the flower arrangement

Noel's floral arrangements were absolutely beautiful! They arrived fresh and in excellent…read morecondition. He was professional and easy to work with, making the process smooth and enjoyable. Highly recommend!!

I ordered flowers for my wife's birthday and she loved it!!! Great quality and prompt service,…read morewill definitely order again from this vendor!

Superb customer service. I needed an unusual request, and it was no problem, timely and very…read morereasonably priced. Ana's customer service commitment made my day!!

The bouquet of flowers is nice looking, but they completely missed Valentine's Day with my order,…read moreand didn't text me back or call to let me know it would be late. No discount, courtesy update, or apology.

Nightmare experience. If I could give 0 stars on here I truly would have…read more Our mandap fell minutes before the wedding. Thank god we weren't under it already. The lead staff wasn't even on site to fix it, my brother had to do it. Extremely unprofessional. The table runners and everything were dirty with nasty stains. There were so many other flaws too such as the design, colors, etc. wasn't even what I picked, but I won't even get into those details. Overall spend the extra bucks and go somewhere more professional.

Wow! So awesome! I'm in CA and this business came through on a last minute delivery for someone…read morestaying in the area at a hotel. Everything was fast, simple, easy. She was so kind throughout the process and very detailed on every part of the process. Arrangement came out beautifully! Thank you so much for everything.

I got a gorgeous bouquet from them sent by a friend from out of town . Excited to use them for…read morefuture deliveries

https://genesfrederickfloristmd.com/…read more I actively chose this florist over a national chain because I believe in supporting local businesses. I will not be making that mistake again, and after what I have since uncovered, I am confident that mistake was not merely bad luck, but rather the entirely predictable outcome of doing business with an operation that has turned incompetence into a business model. I ordered same-day delivery for a bouquet intended to surprise my girlfriend at her office. The occasion was specific and meaningful: she had spent the day leading an important meeting, and I wanted the flowers waiting for her as a celebration of that accomplishment when the day was done. A gesture of thoughtfulness. A simple transaction. Or so I believed. Hours after placing the order, I received a text from the owner that delivery could not happen that day. The reason given? A broken-down truck. How tragically inconvenient. How remarkably well-rehearsed, as it turns out. That single failure immediately detonated a cascade of consequences the owner appeared entirely unprepared to manage. He suggested delivering to my girlfriend's office the following day, which meant I had to contact my girlfriend directly to confirm her schedule. She is not an idiot. The surprise was dead before the flowers had left the cooler. As fate would further compound things, she wasn't going into the office that day anyway. The owner then proposed delivering to her apartment instead. I want to be unambiguous: this was never the arrangement. The workplace delivery was not incidental: it was the entire architecture of the gesture. A surprise at the office, after a triumphant day, carries a meaning that a bouquet sitting outside an apartment door simply does not replicate. But I was already several steps deep into a problem entirely of this business's making, so I agreed. Apartment delivery. New address provided. The owner confirmed the new location via text. Or so I was led to believe. My girlfriend, now fully aware that a delivery was coming, the surprise having been thoroughly autopsied and buried at this point, stayed home the entire following day. She canceled errands. She arranged her day around being present for this delivery. She waited. They delivered the flowers to the office. I will allow that to sit for a moment, because it deserves the space. After failing on day one with a suspiciously convenient mechanical excuse, after destroying the element of surprise through sheer logistical ineptitude, after explicitly confirming a corrected delivery address, this florist looked at that address, considered it, and sent the flowers somewhere else entirely. This is not a clerical error. This is an operational failure so thorough it borders on performance art. When I contacted the owner to address this second consecutive failure, I was not met with urgency. I was not met with embarrassment. I was not met with any discernible acknowledgment that two failures in a row might warrant something beyond a casual suggestion to try again tomorrow. A same-day correction, I was told, was simply not possible. The proposed remedy? Another delivery to the apartment. The apartment whose address they had just spectacularly ignored. At this juncture, I would sooner trust a golden retriever with a mailing label. My girlfriend, who had already had her surprise ruined, her day restructured, and her patience tested, ended up traveling to the office to collect the flowers herself. She ran an errand so that this florist did not have to. And then I made the mistake of reading their other reviews. The broken-down truck. There it is again. And again. A recurring prop in what appears to be a well-worn theatrical production, staged for the benefit of customers who have no idea they are not the first audience to sit through this particular show. I am not the first person to be handed this excuse. I am not the first person to be given the runaround across multiple days, multiple failed promises, and multiple confirmations that apparently carry no binding weight whatsoever. This is not a business experiencing a string of bad luck. This is a business that has discovered that apologizing is cheaper than accountability. As someone who has spent a career studying the relationship between language and meaning, I want to say plainly: the word "confirmed" should mean something. "Delivery address" should mean something. "Same-day" should mean something. Words are not decorative. They are commitments. And a business that deploys them without honoring them is not merely incompetent: it is dishonest. The transactional premise of commerce is not complicated: money is exchanged for goods and services rendered as agreed. I fulfilled my obligation the moment I paid. Three days, two failed deliveries, one recycled excuse, zero accountability, a ruined surprise, and an unnecessary errand later, this florist did not come close to fulfilling theirs. 0/5 stars.

Priya is very professional and the designs are so elegant and creative! My daughter and I are so…read morepleased with the free hand designs and we even booked Priya for my daughters 11th birthday party. I think the mommy's are going to like the opportunity to get designs too . It's such a relaxing process that I'm even thinking for corporate events, team buildings and other social events it's a great idea!

Charming Henna (Priya and Avani) did an amazing job with our bridal, groom, and wedding party…read morehenna! Both Priya and Avani provided a variety of gorgeous designs. Priya was immediately responsive and came to our house to provide bridal and groom henna a couple of days before the wedding which was super convenient during a busy wedding week. She was very kind to talk to and very detailed with her designs. A couple of days later, Avani came to our welcome party and created beautiful designs for probably 30 wedding guests in a little over 3 hours. She even stayed later than initially planned because everyone wanted her beautiful work! We are so thankful for this team who made our wedding day special!

I cannot begin to describe how much I love Roxanne and her amazing team at Tres Belle. Roxanne…read moreinherited a complete mess of mistakes made by the wedding planner I had to fire just two months before my wedding and she turned everything around. When I called to inquire about her services, she made the time to meet me that day and we had a great conversation - and I wished I had hired her from the very beginning!!! Roxanne went ABOVE and BEYOND, we literally met for 8 hours at a time on many occasions to make sure we had all the details right, made wise vendor selections and she thought of all the things I didn't. She was literally working day and night to make my wedding a success. Roxanne uses software that is user friendly and efficient, and her excel skills are so impressive. She is organized, detail oriented, timely, responsible, reliable, thoughtful, and honestly the list just goes on..and on...and on!!! On top of all this, she is such a kind person, you can feel her warm spirit upon the first time you meet her. She is always calm no matter what kind of stressful thing comes her way and for that I am SO grateful. Just one week before the wedding, the hotel where we had booked our bridal suite called to tell me that they had accidentally triple booked and we no longer had the suite. I freaked out and Roxanne dropped everything she was doing that day to come and talk with the GM of the hotel and the way she negotiated a new deal resulted in an even better situation than we originally had! She handled challenges with vendors, family, etc with such grace and tact. Though she is so sweet, she was also firm and fair with negotiations and I always felt like she was advocating for me as the bride rather than trying to make extra bucks for preferred vendors - while also respecting the crafts and expertise of the vendors. Her many years of experience showed so many times when she was able to come up with creative solutions to seemingly insurmountable problems caused by my previous planner. She also came up with innovative ways to stay within budget as much as possible. I saved thousands of dollars working with Roxanne! My wedding of 400+ guests would have been a complete mess if it weren't for her. Roxanne made me feel so comfortable in the weeks leading up to the wedding, and the day of was no different. She was there early in the morning, ensured we had breakfast and lunch for the bridal party, and I even had another staff member, Amy, with me all day to address anything I needed. Roxanne's staff was communicating with one another all day and with vendors ensuring everything was going according to the detailed timelines she created. She had staff at the hotel, the church and the reception venue at all times to ensure everything was happening as it should and to assist vendors as needed. When we were running behind schedule, she and her team were able to switch things around to accommodate our needs and keep us on track. Most importantly, Roxanne and her team stayed at our reception venue until the very end (5AM!!) to ensure that all vendors met the rules of our very strict venue so we would not be fined. Because of Roxanne and her team, not even 1 flower petal was left behind! No doubt, the Tres Belle team are the ultimate wedding planning professionals. This review doesn't even begin to capture everything Roxanne and her team did for my wedding. My family, husband and I are eternally grateful!!!! I would HIGHLY recommend her and the Tres Belle team!!! Thank you also to Heather, Amy & Alex!!

Hired the vendor for my decorating/flowers/hair/make-up (so quite a lot). The planning phase showed…read morea lot more promise than was actually delivered day of, unfortunately. As a bride, it is disappointing that they fell short to realize my vision and there was no accountability. Hair/make-up was also delayed because the stylist felt ill and the air-brush machine stopped working. Over the top food and lodging requests. Ultimately not good day of reliability. Ps- my stylist Marleny, who works for the company, wrote a 5 star review on here??

Uzma planned our Indian wedding decorations and makeup . I can't praise her enough for the job she…read moredid. It felt like she was our family member and gave a personalized touch to each and every detail. Being the bride, I was anxious about many things, but she took care of every detail and was prepared for all situations. All guests appreciated my makeup and decorations. We were so relaxed having Uzma by our side. She does more than you ask for. Without a doubt, go with Uzma.

UZMA Wali and her team is amazing.we hired them to do a wedding in our family. They did a great job…read moremaking every part of this experience really easy and fun from choosing a package to communicating with everyone involved in the process. Definitely recommend them