My auto insurance policy covers towing services and I needed to get my car towed to a mechanic, so…read moreI contacted them who contracted Angels City Towing. My insurance company said Angel City would arrive between 60 - 90 minutes.. 52 min later, I got a call from Angel City (Alex) saying that before he could dispatch a driver, he needed to collect $57 because the towing distance was over 5 miles (when I navigated myself, distance only showed 4.6 miles, but I digress). According to Alex, distance was 5.5 which warranted the $57 charge. Since it has already been an hour waiting for the tow, I gave him a credit card number, he changed me $59.57, $57 + a credit card transaction fee, and after the charge cleared he said his driver would be at my location for pick up within 20 minutes. An HOUR LATER a driver, Angel, shows up and starts hitching my car. If it weren't for my Ring, I wouldn't have even known he was there. About 20 minutes later, he finally gives me a call saying he needed my keys to finish the hitch. No apology for the delay, nothing. As far as service, it was fine. I don't know what the average time is to hitch a car but it took about 30 minutes. I rode in the tow truck because I needed to talk to the mechanic & on the ride, just to confirm my suspicion about them incorrectly charging me, I watched the odometer and the distance was in fact 4.6 miles to the point. The fun doesn't stop there! My insurance company calls me to find out how service was so I let them know about the charge and how it took a total of 2.5 hrs to finally get towed from the time of the initial call and the service agent, Pam, let's me know they should never have even charged me at all and that 100% of my towing services are covered up to 50 miles, so I called Angel City again letting them know I was improperly charged and Alex told me there's nothing he can do because my profile only shows coverage up to 5 miles. I initially wanted to give 1 star, but updated to 2 because I was able to call back and get a receipt for my charge. My insurance company is going to reimburse me, but I had to go through the trouble of fronting the bill and submitting a claim. If I am assigned this tow company again, I will request another.

This business is being confused with another company with a similar name out of Fullerton that is…read moreroutinely being dispatched by insurance companies. It's that other company (Angel City Towing vs. Angel's City Towing) that is providing the bad service and taking forever to show up and/or never showing up at all. I feel badly that there are so many negative reviews for this business that are unwarranted, so I wanted to take a few minutes to share my experience in hopes that it will help others. Similar to other reviewers, I also had the experience of waiting over 1.5-2 hours for a tow from when I placed a call to my insurance company's roadside assistance. The person I spoke to at my insurance company said the tow company they'd gotten for me would call to give me an ETA, but unfortunately I didn't get the name of the company from them before we hung up. So after I'd been waiting for over 45 minutes, I tried calling my insurance company back and had to jump through a bunch of hoops to get ahold of a live person again that could finally tell me which company had been dispatched to give me a tow. When I finally get an answer (an hour plus later) they tell me "Angel City Towing", which still has not called me with an ETA. So I do a quick google search and find Angel's City Towing (in El Monte) and assume this must be the right company (based on proximity as I'm stranded between Irwindale and Baldwin Park.) I call their number and get ahold of Mike immediately and he explains what's happening. He even comes out to meet me within 10 minutes of chatting on the phone with him. Mike and his colleague actually waited with me until the guy from Angel City Towing (in Fullerton) finally arrived because Mike is understandably frustrated and curious to see who this other company is that my insurance company (and countless others) are dispatching to their unfortunate customers who need a tow in this area. When the driver from Angel City Towing (in Fullerton) finally shows up (another 30+ minutes later) - a full two hours from when my insurance company had called on them to help, it's a young kid who couldn't care less about how long I've been waiting. He has an unmarked truck, there's no DOT information or any signage listed on the vehicle identifying them as Angel City Towing. When I asked about it, his answer is simply "I'm just the driver". After pressing him a bit more about it, he shows me a photocopy of a DMW title stating that the truck belongs to Angel City Towing out of Fullerton and says they've been in business for less than a year. I asked if he could show me a driver's license as I still didn't feel comfortable giving him my vehicle and he said he didn't have it on him. What?! There was no way I was letting him take my car, so I called my insurance company back to get verification that this was all correct and even they can't verify that this is the company they thought they had contracted. I asked if we could switch over to Mike's company (the actual Angel's City Towing I quickly found on google) and of course insurance has to go through the whole dispatch process again and sadly it didn't work out for us to give Mike the business as he had to go to another job and had already been waiting with me and helping me out for an hour as I tried to get the insurance paperwork switched over. In the end I eventually got a tow from another company my insurance company contracted that was clearly marked, DOT info, etc, but good lord what a nightmare this was due to poor due diligence of my insurance company and the dispatching company that manages all of these tow truck businesses. I feel awful that Mike's company is missing out on business because they're being confused with this other company out of Fullerton and getting all of these terrible reviews that belong to them. Mike's trucks have DOT info, he and his guys are in uniforms and his colleague even helped me with my vehicle (removing the metal & tarp debris that flew towards me on the 605 freeway and got lodged underneath my car to start this whole mess). Pulling that out of the bottom of my car was difficult but necessary so my car would be able to get on the tow truck for the company that finally towed it to my house. I'm so thankful to Mike and his team for their help. My experience with them was 100 percent positive and I absolutely would have given them the business if we hadn't had to deal with all of the insurance & dispatching mess we had to endure. I hope that other company with a similar name out of Fullerton gets kicked off the dispatching service immediately and shut down quickly for providing such terrible service so Mike's business doesn't continue to take on any more of their bad press. Attaching pictures of the company out of Fullerton in hopes that they don't waste anyone else's time and sanity.

The man Mike came in a hurry and picked me up and made me laugh the entire time great dude and…read moregreat service. If I'm ever in a situation like that again you can bet I'm calling him. 10/10 perfect ride thanks Mike!

The guys at DJ's towing were quick, friendly and they gave me a great price. Thanks guys.read more

Call them last minuet Sunday today, had flat tire, the dispatch was very nice and professional and…read moresent me a tow truck driver In 30 minutes, very friendly and professional driver, very recommended!!!

Great towing services,very friendly and professional.Angel values the clients love this towing…read morecompany !!! Will be calling for tow services again!

I got a flat tire and needed towing, Munoz came within 30 minutes and they got me to a tire shop…read morequickly! Great, fast service!

Fernando towing came to my rescue when I was stranded for almost 2 hours…read more Story is that car died at 2am in Boyle Heights. Had to leave the car at a gas station because AAA didn't have a tow truck for me at that hour. Told me it'd be 5-6 hours.... Not cool so left the car and went home via uber. Next day I get to the car but before I did, at 10:50am AAA told me a tow truck would arrive between 11:45-12:45. Great. Got to the car at 11:20am, and waited and waited and waited. Was assigned to a tow person which btw the reception extremely rude over the phone, told me it'll be actually another 2-3 hours, and then never called or communicated with me. Hung up on me. I ended up going rogue and called Fernando Towing. Owner answered and told me a flat fee and they'd be there in 20 min. Understanding of my situation, SUPER nice, and straight to the point. I told him I needed them here by 1pm because the gas station manager was going to tow the car. Fernando towing said no problem! We'll be there before then. Said and done! Immediately relieved the stress I was having. Of course the towing company AAA assigned came 10 min before Fernando Towing did. I said nope sorry - I canceled already, and your people were rude. Also there was no communication on where you guys were so I hired someone else, sorry! Thanks but no thanks! They ended up leaving. Jose was the worker who helped and he was very very very kind and understanding as I was having a tough day even before this car situation. Very trusting, professional, kind, and also gentle with the car! If you're in a situation where you're stuck, need someone quick and reliable, I would NOT hesitate to call Fernando Towing!!!!!!

Fernando worked really hard to tow the car but he didn't have the right equipment. I offered to…read morepay him still because he tried but he actually said I don't need to pay. I did anyways. He then found another guy that is more equipped to tow the car. Gustavo was Awesome recommendation!!! He worked so hard and succeed. So many people would have said they need to charge more but he maintained his price. We paid him more than he asked for. Honest and hardworking guy!!!!!

Alternator died on the freeway at 0545. I called four companies and this one was over 50% cheaper…read morethan the best other bid! They were prompt to pick me up, and didn't try to increase the price - even after driving in terrible 110N traffic to get me to my shop of choice. 100% recommend. Great price. Very professional.

I found Melendez on Yelp and decided to write a short review because this business needs more good…read morereviews in here. I called different places and Melendez provided the best quote and arrival time. He arrived 30 mins after I called and he delivered the vehicle fast and secured. It was a good thing to find them in Yelp and it was a good experience doing business with him.

I HIGHLY recommend them. Jovani was prompt, professional, and impeccable with his word. No…read moresurprises. Just hard working goodness. Super satisfied. Call them.

No Limit Towing was a lifesaver! My son's wheel came completely off his car, and unfortunately AAA…read morewouldn't tow it. Someone who stopped to help gave my son the number for No Limit Towing, and he came right out. He was fast, knowledgeable, and knew exactly how to handle the situation. He was even able to put the tire back on once he got the car safely to the house. The parking situation at the house wasn't ideal, but he managed to get the car where it needed to go. I really appreciate how quickly and professionally he helped my son when he was in a stressful situation. I will definitely use No Limit Towing again in the future and highly recommend them!

John with No Limit Towing and Transport was fantastic. He towed my truck to the mechanic without me…read moreneeding to be there, which made the whole thing so much easier and more convenient. He was very communicative, showed up as expected, and made the entire experience way better than I thought it would be. I don't always put a lot of trust in Yelp reviews, but after working with John, I'm not surprised at all that No Limit Towing has a perfect 5-star rating. Great service and a really smooth experience.