Amazing work great service! Will be hiring again. Very friendly and they clean up after the job.read more

I was very satisfied with the installation of my garbage disposal. They were prompt and cleaned up…read moreafter doing the job.

I called in the morning for service for a blocked kitchen sink. They were able to come out in the…read moreAM for service. Service was professional, prompt and they did a great job resolving the plugged sink issue. The pricing was very reasonable especially since they came same day. I would highly recommend them for all your plumbing needs/issues!

Toilet installation went smooth. No complaints. Very quick and cleanly crew. I would recommend them…read moreand will use them again in the future.

On July 30, 2024 a technician came to my house to provide an estimate on a pluming job. I…read moreinformed him I had other estimates but would wait for Heiden plumbing's before making my decision. He stated I would have it via email in a few days. I called the office on August 5th looking for it, the office personal reply was " we will reach out to him and have it completed and sent within 48 hours". On Aug 9th I called the technical directly. Both times we confirmed my email address. NO estimate ever arrived! If you are not interested in the work just be honest and say so. Would not recommend based on the lack of follow through with a simple estimate.

We had a totally backed up, plugged sewer line. 2 other plumbing services could not get through the…read moreplug to see where the problem was. It was filled with water. Heiden was able to get it flowing in order to see the cause. The pipe from the basement to the connection in the street needed replacement. They were able to use an underground process that did not disturb any of the landscaping and fixed the problem. They were both efficient and kind. They cleaned up everything. Not inexpensive, but MMSD has a program for pipe issues that does assist with the cost but you do have to use approved contractors. Heiden happens to be one of those contractors. After using them, I know why they are approved. They helped us in an emergency situation and I would highly recommend them.

Econo Sewer & Drain charged me over $500 to clear roots from sewer pipes in November, 2025. Soom…read moreafter that I discovered that the sump pump caused the water back up. This weekend my basement flooded again. I called a different local company who came this morning and cleared a huge amount of roots that would have taken 3 years, and likely many more, to build up. I don't know what Econo Drain did last year but thankfully I didn't choose the hydro jet option which was over $1,000. Used to be a great company- reliable and honest. Not under the new ownership.

Two technicians came to inspect our drain with a camera and offered a $550 clean-out(including the…read morecamera inspection) or $1,200 hydro jetting. We chose the $550 option. After their equipment got stuck and more technicians had to come out, 4 employees spent nearly 4 hours in our basement and told us the line was free n clear & the job was done. Lie Two weeks later our drain backed up again. When I called, I was told the service wasn't guaranteed and I'd have to pay another $550 for them to return. In a condescending way he told me I should have taken the advice of his technicians and done hydro jetting. On their Facebook page, they post they are hiring technicians with no experience necessary/ will train on the job. So their technicians of high experience are always right? That should have been my first red flag. 2nd Red Flag is we didn't realize they are under new ownership. We were never shown the camera footage they claimed that proved the line was clear. Instead we were told we should have read our receipt that there's no guarantee. I had to hire another company KSK Sewer & Drain Cleaning who removed a extra large amount of tree roots that clearly hadn't been cleared. Kevin was great & very honest. He told me I don't know what Econo did but clearly they didn't clear the sewer line completely. His service is also guaranteed for 8 months. The service, communication and the lack of accountability by Econo Sewer is beyond frustrating. Do not waste your time or money.

My home warranty company hired this company to come check of my kitchen sink back up. Once the…read moreplumber showed up he knocked on my front door then proceeded to walking through my back yard and help himself into my three season room. He did not introduce himself with his name or company name. I told him what the issue was he never asked, he asked to see the basement I showed him. For the next 15-20 mins it sounded like he was drilling into my foundation. He came up and wasn't going to say anything till I asked if my pipes are okay or if there is anything major wrong? He said no just rust and grease. Mind you We are first time home owners here in Wisconsin, we are from California. After he left I went into the basement to find an inch and a half of water sitting in half of the unfinished portion of the basement. I proceeded to call the company directly and voice my concerns and Shelly or Sally stated to me they are not a cleaning crew they are only hired to fix the problem, after her attitude and rude remarks I hung up and proceeded to call my warranty company to file a formal complaint on this company. Shelley or Sally then called me back leaving a VM stating he rinsed the basement down with clean water. As you can see from the pictures they left dirt, rust and grease all over my basement along with an inch and a half of water. It would of been one thing to mention to me I might want to go mop or clean it up to just walk in and out with almost nothing said. I clearly think this is the most unprofessional company I have ever dealt with. For them to just leave someone's house a mess like this is disrespectful. Also who ever the plumber was (I never got his name) and who ever Shelly or Sally is hands down are the most unpleasant and unprofessional people I have ever came across in my life. I do not recommend anyone to use this company.

Slow Drains I've had…read moreTuffy (Chris) out twice now and while they are not as fancy as larger companies with a fleet of trucks, they are super responsive and get the job done quickly. Our first visit was a few years back for a backed up floor drain over the weekend. Most recently we had a sink and tub that were slow draining and no amount of drain chemicals would do the trick. Rates were reasonable and it's always good to support a small family business.

I have used Mattox in West Allis 3 times and have been happy with the service all three times. Mike…read morejust installed heat tape under my mobile home. I am impressed by Mike's work ethic he did a thorough job and was very informative. As long as Mattox employees people like Mike I will continue to use their services. It is not cheap to pay other professionals to do work for you, but when the job is done right it is worth it.

Mattox plumbing has been great for us. We had an issue that was happening and needed service…read more Mattox sent out a plumber, Michael, who figured out the issue, ordered the part and fixed the problem-as promised. What impressed me most is that Michael didn't just fix the issue he was called for-he found another issue and was able to fix it on the spot! He actually cared to get things done right and to see the big picture! Really appreciate Mike's effort!!!

I had a sewer back-up issue in my basement. Of course, the problem was noticed after business…read morehours. They advertise 24 hr phone service. I called and they said they would be at my home the next day. They came and quickly cleared out the blockage under the basement floor. The guys were friendly and informative. I had previously contacted Roto Rooter. MILW Drain Cleaning was 50% cheaper than Roto Rooter (for normal business hours) and less than 1/4 the cost of Roto Rooters emergency service. I will use MILW Drain Cleaning if I ever have another plumbing problem.

Called at about 8:30 on a Sunday morning, he answered on the second ring. Came straight over and…read morearrived in about 35 minutes. Made quick work of the clogged sewer line. Charged a very fair price for an emergency callout on a Sunday morning. Cash only. I'll be hiring him again to root the line as a preventative measure. Very happy with the service and timeliness.

Dionn got out to the house and had the problem diagnosed in under 12 hours. ​Dustin and Cody were…read moreclean and efficient in their work and Dustin took the extra time to explain things to me and talk me through how the process works and how the product works. I will be using them again for any plumbing needs.

I had a flood in my bathroom from a leak in the sink. Called, and Dustin came within a few hours,…read morewhich was very much appreciate so I didn't have to take a day off work. He was pleasant, friendly, and efficient. He asked if I needed anything else when he was done with the sink, and fixed an issue with my toilet while he was here. I was very impressed with the professionalism. Will definitely use Dassow and Sons again and have already recommended them to friends.