Econo Sewer & Drain charged me over $500 to clear roots from sewer pipes in November, 2025. Soom…read moreafter that I discovered that the sump pump caused the water back up. This weekend my basement flooded again. I called a different local company who came this morning and cleared a huge amount of roots that would have taken 3 years, and likely many more, to build up. I don't know what Econo Drain did last year but thankfully I didn't choose the hydro jet option which was over $1,000. Used to be a great company- reliable and honest. Not under the new ownership.

Two technicians came to inspect our drain with a camera and offered a $550 clean-out(including the…read morecamera inspection) or $1,200 hydro jetting. We chose the $550 option. After their equipment got stuck and more technicians had to come out, 4 employees spent nearly 4 hours in our basement and told us the line was free n clear & the job was done. Lie Two weeks later our drain backed up again. When I called, I was told the service wasn't guaranteed and I'd have to pay another $550 for them to return. In a condescending way he told me I should have taken the advice of his technicians and done hydro jetting. On their Facebook page, they post they are hiring technicians with no experience necessary/ will train on the job. So their technicians of high experience are always right? That should have been my first red flag. 2nd Red Flag is we didn't realize they are under new ownership. We were never shown the camera footage they claimed that proved the line was clear. Instead we were told we should have read our receipt that there's no guarantee. I had to hire another company KSK Sewer & Drain Cleaning who removed a extra large amount of tree roots that clearly hadn't been cleared. Kevin was great & very honest. He told me I don't know what Econo did but clearly they didn't clear the sewer line completely. His service is also guaranteed for 8 months. The service, communication and the lack of accountability by Econo Sewer is beyond frustrating. Do not waste your time or money.

Great guy, great service, Keith is very proud and passionate of his little company. And it shows…read morein his work. He is the kind of guy you feel can trust, his work is impeccable and I found out there's a killer sense of humor behind that plumbers great smile. Give this guy a call you won't regret it trust me. Sign Me No more leaky pipes Connie

After getting the run around from 2 other plumbing companies; Keith came to the rescue. My wedding…read morering had accidentally been flushed. After being told my ring was found (from another company but was going to cost thousands to retrieve; my husband and I looked at other options.) another company came in and told us the following day there was no ring, my heart broke; but I was not giving up. When I contacted Keith he came and scoped the pipe and located it within minutes. I was relieved. Only to then be crushed when it disappeared upon retrieval. Keith spent hours trying to locate my ring even going through cutting through a pipe to get to it. He truly showed compassion and empathy for this devastating incident. The next morning he contacted me and had asked to come back out and rescope the pipe because he just knew he saw my ring and saw how upset I was when it disappeared. I was grateful and so appreciative to have him come back out. Along side Pete; with Econo drain & sewer; a few hours of pacing they came in to show my ring was retrieved. I was beyond grateful for their services and acts of kindness. My emotions were so high and I was just beyond thankful they were able to get my ring out. Highly recommend! Thank you again!!!

Amazing work great service! Will be hiring again. Very friendly and they clean up after the job.read more

I was very satisfied with the installation of my garbage disposal. They were prompt and cleaned up…read moreafter doing the job.

John Conner's Plumbing Company - Outstanding Service Every Time…read more John Conner's Plumbing Company has now come to our home twice, and both times they delivered excellent, honest, and professional service. They replaced our toilets and clearly explained every step before starting the work. They even pointed out a valve that was going bad, showed us the evidence, and asked if we wanted it replaced before doing anything. That level of transparency is rare and truly appreciated. They also fixed our outdoor spigot, cleaned out our pipes, and unclogged the sink. The plumber took the time to show us what was causing the issue and explained what to do -- and what not to do -- to prevent future problems. What I love most is that they always: * Arrive when they say they will * Provide a clear estimate upfront * Show proof of what's broken and what's been repaired * Work quickly but correctly * Leave everything clean and working perfectly This company does it all -- plumbing, carpentry, painting, and more. They are professional, honest, on time, and extremely knowledgeable. I highly recommend choosing John Conner's Plumbing Company. You will not go wrong.

We had some much needed repairs done on our toilets and estimates on our sinks. Neil was the expert…read morethat took care of our plumbing issues! We couldn't be happier and will absolutely use his help again!!

5 star - came out same day. did a couple additional maintenance items at the end which was nice cuz…read morewe were already paying for the full hour of labor. Showed me how to properly adjust settings on water softener as well.

I called in the morning for service for a blocked kitchen sink. They were able to come out in the…read moreAM for service. Service was professional, prompt and they did a great job resolving the plugged sink issue. The pricing was very reasonable especially since they came same day. I would highly recommend them for all your plumbing needs/issues!

Toilet installation went smooth. No complaints. Very quick and cleanly crew. I would recommend them…read moreand will use them again in the future.

I called on Dave Burns plumbing twice in 6 months with emergency repairs and the response was…read moreimmediate! Water heater and sump pump installed all with professional courtesy and service. Highly recommend !

I called Dave Burns plumbing today. I had a leaky toilet and knew there was a problem when I…read morereceived my huge water bill. I called around 10:30 and by 11:30 Chris was here. He explained everything and got to work right away. It was a bigger problem - but seemed no problem was too big for Chris to tackle. Austin bought my new toilet then Chris and Austin got to work until the project was finished. Both were very nice and professional. Everything is now fixed. I have more plumbing projects and will for sure be calling Dave Burns again and would highly recommend them to anyone. Thanks Chris & Austin. You are both stars!

On July 30, 2024 a technician came to my house to provide an estimate on a pluming job. I…read moreinformed him I had other estimates but would wait for Heiden plumbing's before making my decision. He stated I would have it via email in a few days. I called the office on August 5th looking for it, the office personal reply was " we will reach out to him and have it completed and sent within 48 hours". On Aug 9th I called the technical directly. Both times we confirmed my email address. NO estimate ever arrived! If you are not interested in the work just be honest and say so. Would not recommend based on the lack of follow through with a simple estimate.

We had a totally backed up, plugged sewer line. 2 other plumbing services could not get through the…read moreplug to see where the problem was. It was filled with water. Heiden was able to get it flowing in order to see the cause. The pipe from the basement to the connection in the street needed replacement. They were able to use an underground process that did not disturb any of the landscaping and fixed the problem. They were both efficient and kind. They cleaned up everything. Not inexpensive, but MMSD has a program for pipe issues that does assist with the cost but you do have to use approved contractors. Heiden happens to be one of those contractors. After using them, I know why they are approved. They helped us in an emergency situation and I would highly recommend them.