Needed at least a cleanout of a 50 year old cast iron sewer lateral. Rozga did a nice inspection…read morejob with a camera snake all the way out to the road, and it was easy to see the significant deterioration causing us problems. We opted to have the basement portion replaced first. It was about a month after I had major heart surgery and the Rozga guys were very helpful covering and protecting expensive tech equipment in my basement workshop from the cement dust that would result from ripping up the floor to get at the lateral. Unfortunately, as part of the plastic curtaining, they were using a staple gun to attach the sheeting to a joist in a hard to reach area, near the central networking hub where there's a ton of wires, and the ceiling and the wires are all painted black. Maybe 20 minutes in, I started hearing a fateful beeping from all our alarm system zone modules that indicated comms failure. I told them I suspected they had done SOMETHING to the alarm bus. Supervisor tells me they were being very careful (which I fully believe) but I show him the dead alarm keypad and tell him "well it was working before you got here." He comes back maybe 20 minutes later with this look of trepidation on his face that I recognize as vendor fear. He sheepishly tells me I'm right and that they drove a staple thru a wire. Having worked with tradespeople for many years, I understood that his fear was that I was going to call some private alarm company, have them come out to do a potentially expensive debug and repair to the system, and ask Rozga to pay to repair the damage. Stuff like that happens all the time. I asked him to show me what happened. It's in a place where the sheeting had to corner and I could barely make out was going on, especially since the black paint makes it almost impossible to distinguish what the heck is going on behind the translucent plastic. Quite frankly I was impressed he found it given how hard it was to see, and I told him so. Then I told him it was not a problem, I had that kind of wire in stock. I then reminded him he had stapled something I do in my line of work and that I could fix low voltage wiring. Knowing where the fault was, it meant I could have my 15yo son do the work under my direction a few days later. No harm, no foul, and no cost. The look of relief was instant. I have occasionally seen people in the trades make mistakes and then dig in their heels, refusing to admit a mistake. Rarely do I see tradespeople actively work to find a mistake that is outside their wheelhouse. I am happy to do business with Rozga again in the future when it comes time to replace the rest of the lateral. Good people, neat work, very pleased with the end result.

Their website said they would call me and I figured I'd never hear from them. WRONG! I got a…read morefriendly call within 15 minutes to schedule service. My plumber (Dan H.) arrived and was super friendly. I needed multiple things 'looked at' plus new plumbing set up for my refrigerator. Dan gave me advice on the small things and got my fridge water flowing. I did not compare prices with other plumbers so can't comment on that but the service was awesome and I'll be calling them soon for some other work I need done.

The previous company we used were Rockstars and this guy follows suit. Adam is amazingread more

Really excellent company, came quickly- super professional- amazing and most competitive price…read more I was quoted so many more from others, so glad I went with Professional drain and sewer. I checked the "Hidden" reviews on yelp and there are sooo many good ones, I don't know why they were all hidden. Please check them so you can see how awesome they are!!!!!

My home warranty company hired this company to come check of my kitchen sink back up. Once the…read moreplumber showed up he knocked on my front door then proceeded to walking through my back yard and help himself into my three season room. He did not introduce himself with his name or company name. I told him what the issue was he never asked, he asked to see the basement I showed him. For the next 15-20 mins it sounded like he was drilling into my foundation. He came up and wasn't going to say anything till I asked if my pipes are okay or if there is anything major wrong? He said no just rust and grease. Mind you We are first time home owners here in Wisconsin, we are from California. After he left I went into the basement to find an inch and a half of water sitting in half of the unfinished portion of the basement. I proceeded to call the company directly and voice my concerns and Shelly or Sally stated to me they are not a cleaning crew they are only hired to fix the problem, after her attitude and rude remarks I hung up and proceeded to call my warranty company to file a formal complaint on this company. Shelley or Sally then called me back leaving a VM stating he rinsed the basement down with clean water. As you can see from the pictures they left dirt, rust and grease all over my basement along with an inch and a half of water. It would of been one thing to mention to me I might want to go mop or clean it up to just walk in and out with almost nothing said. I clearly think this is the most unprofessional company I have ever dealt with. For them to just leave someone's house a mess like this is disrespectful. Also who ever the plumber was (I never got his name) and who ever Shelly or Sally is hands down are the most unpleasant and unprofessional people I have ever came across in my life. I do not recommend anyone to use this company.

Slow Drains I've had…read moreTuffy (Chris) out twice now and while they are not as fancy as larger companies with a fleet of trucks, they are super responsive and get the job done quickly. Our first visit was a few years back for a backed up floor drain over the weekend. Most recently we had a sink and tub that were slow draining and no amount of drain chemicals would do the trick. Rates were reasonable and it's always good to support a small family business.

My wife and I swear by these guys. We have a 1950s era home with the original in floor radiant…read moreheating and new state of the art boilers and controls. Building Waters keeps it run-ing shipshape. Additionally, we purchased a "split" hvac unit from them which they installed and maintain. We've found them to be prompt, responsive, respectful of our home, and fair in their pricing. Highly recommended.

I usually don't post much but when a company is this good I should let everyone know. Building…read morewaters and the company they affiliate with have to say Evan And Johnathan stand up work and my first call in this line of work is the honesty of the company. I'm not a plumber and I know this can be costly , they where honest straight forward , knowledgeable, and tolerated my dog. Thanks and great to have companies like this so close to home. Hope the boss reads this! Thanks again. Dan

An underfloor sanitary pipe was clogged; could not use any bathrooms in the house without overflow…read moreon the lower level. Alex and Ryan were pleasant, efficient and professional. The work areas were cleaned up well. They lived up to Milestone's motto. Quality Conscious, Customer Focused Every Job - Every Day!

Did a great job on my hot water install. They were also my best quote…read more Dan who came to install my hot water heater also gave me lots of education not only on my water heater and how to keep it in longer lasting shape but also some of my other plumbing issues (for down the line might want to consider projects - such as my main water line not shutting off fully! Ekk) Needless to say it was a smooth process and everytime I had to call as well was very easy especially since they weren't only dealing with me but also my Dad since I don't know much about plumbing so he was calling to follow up on anything I failed to ask and they didn't seem to be bothered. They were recommended to me by my friends and I would recommend them to others.

Dionn got out to the house and had the problem diagnosed in under 12 hours. ​Dustin and Cody were…read moreclean and efficient in their work and Dustin took the extra time to explain things to me and talk me through how the process works and how the product works. I will be using them again for any plumbing needs.

I had a flood in my bathroom from a leak in the sink. Called, and Dustin came within a few hours,…read morewhich was very much appreciate so I didn't have to take a day off work. He was pleasant, friendly, and efficient. He asked if I needed anything else when he was done with the sink, and fixed an issue with my toilet while he was here. I was very impressed with the professionalism. Will definitely use Dassow and Sons again and have already recommended them to friends.

Called Ingrilli Plumbing, a local family owned business when my basement flooded. They exceeded…read moreexpectations, gave me advice on clearing lines every 12-18 months to avoid future issues. Also, showed up within a couple hours on a SUNDAY when I couldn't even get a return call from other businesses. Honest, respectable, local, family owned, I think I have found my plumbers for life! Thankyou, gentlemen. It's great to be your neighbor.

My duplex is 100 years old. Over the weekend one of my water heaters broke. I called Vince…read moreIngrilli Plumbing (VIP) this morning at 8am. Plumber (Matt) was here to replace the water heater by 10:30am. He went over everything that needed to be done, pointing out one valve that would need to be replaced. Matt had to turn off the water in the entire duplex. He was very careful when turning all the valves off and on again. The work was done in an hour. After turning the water on again, Matt checked all the faucets to make sure everything was working. VIP knows how to fix the plumbing in super old homes. I highly recommend VIP. They are always very attentive, professional, clean and polite exceeding my expectations.

Amazing work great service! Will be hiring again. Very friendly and they clean up after the job.read more

I was very satisfied with the installation of my garbage disposal. They were prompt and cleaned up…read moreafter doing the job.