Lady at the desk extremely rude and ill mannered from the moment we walked in the door we won't be…read moregoing back, worst customer service I have ever received, we will find some place else to get our pool supplies from now on she also asked us to get our one year old to be quiet when he was playing by himself at the toy table. Now after looking at the reviews I am not the only one who has received this treatment, which was clearly apparent from the moment we walked the the door. Word of advice you should find some different help and your sales would probably go up.

Great customer service. Jessica is always very friendly and helpful! I definitely recommend using…read moreCapitol Pools.

COASTAL SCREENING is an awesome company. I would recommend it to any body who needs to have their…read morepool cage or porch re-sceened. The guy started on time and price to re-screen my pool cage was reasonable. It looks so much better then Quality 1ST(original cage installer) The screen on the cage is nice and tight. Thank you COASTAL SCREENING for coming to our rescue. I waited three week for Quality 1ST to honor our contract and they basically ignored us. Even after the BBB contacted them they gave a lot of BS excuses for not honoring their contract. Don't ever use Quality 1ST, that is my own experience and opinion.

I messaged multiple different companies regarding a hot tub repair. Most companies didn't respond…read moreto my request or had a pricey fee just to come out. Aqua Squad had amazing customer service. They worked hard to find the issue and the repair was a very reasonable price.

Couldn't be happier. They responded quickly, repaired my pool pump motor in an hour, and the fee…read morecharged was very reasonable. Will definitely use again.

Service has been abysmal. A request for service made March 24th for the week following April 9th…read morewas not honored until much later, preceded by multiple contacts with Jamal and Brandon who told me the service was on, and not on, and then on, and then unlocatable. The bill of $361 is also far more than the $275 estimate.

I have had Adam do pool projects like replacing our pool pump with a VFD style for better control…read moreand efficiency. Pricing was very fair and his communication and workmanship was great. I also had him rework our pool piping to simplify and get rid of air leaks. Did the trick. He also put our pool controller on wifi which was a great upgrade for me. Adam is a straight shooter. Would recommend North State and Adam for pool projects!

From the moment we started researching pool companies, I kept detailed and copious amounts of…read moreinformation. We eagerly watched a neighbor's pool install earlier this year and was quite surprised at how smooth everything went. It turned out beautifully. After polling my neighborhood where there are several in-ground pools for referrals I went to visit a locally owned and operated company right here in Fuquay Varina. So glad we did! From the moment I stepped in their office, I was treated with utmost respect, no pressure or sales tactics, a welcoming environment, and a plethora of patience and information. We even had a few laughs. No stress! After the initial visit, I returned with my husband. Cannot tell you the countless hours we asked questions, looked at different pools, got quotes and much more. We just knew we were at the right place. No further need to investigate anyone else's offers. (Some of the other companies spoke harshly about their competition and that was a huge turn off) My husband and I continued to ask many questions over a few months. When we saw the final product at our neighbors house, we knew that was going to be an easy choice. From then on the process was made simple and seamless. We agreed to terms, we signed contracts, got final quotes, we fully understood the magnitude of this project and the start date. Fortunately due to a cancellation from another client availability moved up by two weeks and we were asked if we wanted to take it. Our project officially started April 1 and I am pleased to say not only did Cool Pools in Fuquay Varina stay on plan they stayed on budget. We considered many upgrades and chose carefully. (We recently left a review about the subcontractors that did our travertine through the pool company) Our completion date was last week on the pool. We have final inspection tomorrow. Without any hesitation, happy to report that Cool Pools delivered! The staff there acknowledged our every inquiry along the way. They stayed on schedule and delivered a superior, beautiful welcoming oasis. The day the pool was hoisted over our home and put into the ground was the only scare we had. Who wouldn't be scared of a pool going over their house via a giant crane? Cherie and Dit Barbeau along with their incredible staff, including Holly and Eutin held our hands through the process and always were available. Having a pool installed is a huge endeavor. So many day-to-day decisions had to be made and careful planning was needed for every meticulous detail. Happily our project came out above and beyond our expectations. We had to add additional fencing to keep our dog out of the pool, so we wouldn't worry about her jumping in, especially during winter when she goes out to potty. From the first rendering they provided to what the final project looks like is spot on. They are by far the clear choice if you are considering a pool. You are welcome to reach out to me with any questions you might have. I have learned a ton. Thereafter sales support is incredible. I stop in from time to time just to say hello. They made us feel like family, and that every decision was made like it was their own home project. There is not a number high enough to rate this company and how they do business. Happily we had a phenomenally wonderful experience. *************

These guys are a great family-owned company. We couldn't be happier with our pool. Because of…read moreCovid, we had to wait a bit to get the pool installed, but that was the case for all companies we called and Cool Pools clearly explain this from the beginning. We also had a good slope in our back and they shopped around and found us the best price for all the fill dirt needed. Even the extra we requested, that they brought in for us. They had the best price and service by far. Some of the other companies were pretty rude, to be honest, but Cool Pools answered all our questions and have come out to help us after the fact when we had new users mess-ups. Gene is a super great guy. Use them with confidence, you will have no regrets.

From start to finish we had an amazing experience with Anthony & Sylvan Pools. Our pool designer,…read morePage Ellison, created a spectacular design, taking all of our ideas and thoughts and translating them into an unimaginable rendering of the pool of our dreams. His vision and work were impeccable and Page created a timeless pool design that our family simply loves. From there our Project Manager, Ryan Baker, was meticulous and attention to detail. He kept us updated continuously and lets us know what to expect every step of the way. He managed multiple teams and coordinated complex schedules, constantly providing real-time updates of the work that was being done. Ryan was able to breakdown our construction into phases and laymans terms that ensured we thoroughly understood the process from beginning to end. He always communicated and was at the worksite most every workday, allowing for a flawless execution. His tireless efforts and work allowed our pool to be completed well ahead of schedule even with some delays due to rain. In summary I give Anthony & Sylvan my highest recommendation. Brian- Durham NC

Update October 2025: I worked for many months with Anthony &…read moreSylvan to come to an amicable solution to the issues related to my pool and the response to those issues. In the end: 1. They found more issues upon closer inspection. Specifically more leaks. 2. They fixed all of the leaks. 3. They addressed the plumbing mistakes and fixed them. 4. They addressed any equipment issues that came up in the interim. In the end, they did stand behind all of the deficiencies, even though it took a long time to get them all fully resolved. My pool is now fully functional, and we love it. Had I gone with a 'fly by night' company to build our pool, I may have had quality issues as well. At least with A&S they stay in business over the long term and, ultimately, stand behind the work. While the initial quality was low on my particular project, I now have the fully functional pool I always wanted. I give them credit for standing behind their warranty.

We originally hired Wolf Pack Wash for a soft wash on our home after seeing so many great reviews,…read moreand we were honestly impressed from day one. The house looked brand new when they finished. They took their time, explained everything, and were very careful around our landscaping. Because we had such a great experience, we ended up hiring them a few months later to repaint the exterior of our home. Once again, they exceeded our expectations. The attention to detail, communication, and overall quality of the work were outstanding. Our house looks better now than it has in years, and we've received so many compliments from our neighbors. It's now been about a year, and they just came back for a touch-up visit as promised. They stood behind their work without any hassle, took care of the few areas we wanted refreshed, and made everything look perfect again. It's rare to find a company that actually follows through on what they promise. If you're looking for a company that genuinely cares about quality and customer service, I can't recommend Wolf Pack Wash enough. We'll definitely be using them again.

BEWARE! Awful work! Fake phone number and photos on their cloned website! Inexperienced young and…read moredumb contractors not professional at all! Ruined our windows with white suds stains dripping down all of them. Incapable of simply rinsing them clean. Spent hours "re-cleaning" them aka wasting our water for HOURS! Had a second crew comet he following day to correct this mistake AGAIN. They spent most of the time on their cell phones, confused, asking me for cleaning supplies. The "owner" never followed up to see if the issue was resolved. 10/10 DO NOT RECOMMEND!!!!

Marquis is the best! My saltwater cell cracked and I just wanted to get rid of it, so I needed the…read moreplumbing fixed on the pool. The pool store I went to kept telling me they will call me to get me on the schedule and never called. I couldn't run my filter, so my pool turned dark green from waiting. I texted Marquis on a Friday evening and he came out that Monday and got it fixed for me.

Was supposed to show up in the morning once for an estimate once for a service. Showed up at 3:40…read morefor the estimate despite being told I had to leave at 1:00. Selected a date for a morning service because I again had to leave for an afternoon appointment. No communication until 12:30 saying he needed an advance for materials but would be there before 2:00. At 2:00 rescheduled for the next day at 12:00. At 1:00 with no communication I asked for my money back and he replied "understood." Expected me to Cash App him and advance within minutes but it's been 24 hours and I am out almost $300. Selective communication, complete con.