My dauther has been trying to get an apartment for over a week now. They keep giving her the…read morerunaround, asking for all kinds of information, which she furnished. Now they want a new socurity card, because the card she has is old. Even that the numbers can be identified, the management will not accepted it. I don't get it the numbers are there, he can see them. My daughter filed for a new card, which can take up to 3 weeks. In the mean time she has to get out of her apartment by March 6, 2026. The manager of the pleace has put her in a big mess. She even paid $200.00 fee for the application. All see can hope for that the new card comes in time. I would never recommend this place to any body, the right hand don't know what the left is doing.

I lived at Fairfield at DeerPark for one year, worst decision. They were horrible with repairs and…read morenever responded. The property manager actually stopped responding for the entire year once I moved in. They would wait 2 days for snow removal. I had the tub one backup and send them pictures for repairs and they never responded. I had to get my own repairs services. If you want peace and quiet, this is not the locations for you. They made sure to take my money but never responded or helped me while living there. Horrible customer service and happy I left. I have them over 25,000 in rent & couldn't even get them to answer the phone when I had issues.

We loved working with Jeff! He is very familiar with all of Long Island real estate. I think a…read moreunique aspect he brings is being very knowledgeable about what makes a home a good investment and focusing on what is going to make a home a good fit for you. Interpersonally he's incredibly friendly and caring. Would recommend!

Jeff is simply the best. Not only is he an excellent highly experienced realtor He's also a great…read moreperson. Jeff is a true professional and it was a pleasure doing business with him.

They want shareholders to pay for 4 units that caught fire because they let a renter recharge his…read moreTesla from a second floor apt with 2 extension cords and the " stupidintentent" never reported it. If He even did the property manager diid NOTHING !!!!!! STAY AWAY THEY ARE CROOKS

I own a co-op in this building. In August 2025, my bathroom was damaged by a water leak from the…read moreunit above due to old building pipes. While the building did bring in a plumber, the repair caused additional damage to my brand-new bathroom, leaving me without a ceiling. Four months later, there is still no resolution. I've been met with vague responses, missed timelines, and long stretches of silence. Once the immediate leak was stopped, management effectively disappeared. Old buildings have problems--but competent property management takes responsibility and follows through. This management does not.

Paul was very helpful, personable and responded ver quickly to my inquiry…read more I would recommend him

From the owner: Property Management Inc is a full-service real estate asset management company that provides…read moreprofessional property management and real estate brokerage services. With PMI's experience and professionalism, you'll find the perfect fit for your property management needs.

Working with Evelyn at NyOnlineRealty has been more than a real estate experience--it's been a…read moregenuine connection. She's incredibly patient, bilingual, and truly listens. Evelyn takes the time to understand your needs, making you feel seen and heard every step of the way. She doesn't just go through the motions--she pays attention to every detail and brings a calming, grounded presence to what can often be a stressful process. You can tell she operates from the heart, not just for the commission. Her passion for helping people and building real relationships is unmistakable. It radiates in how she carries herself, how she communicates, and how deeply she cares about the outcome. If you want someone who works with integrity, love, and purpose--Evelyn is the one to call.

I have worked with Yazmin a few times now for my apartment rentals and she has provided excellent…read moreservice in helping me find tenants for my rental. She was timely with keeping us up-to-date with people who showed interest, and performing the checks necessary to ensure everyone would be content and responsible. I will continue working with Yazmin should any future needs arise, thank you so much for your help!

Don't believe the other reviews on this page. I'm a resident in this building and have been since…read moreit opened. Yes, there are problems with the management. Yes, one of the elevators is out, and has been for weeks--and yes, the other one has been off-line for a few minutes or an hour here or there. It's true people have had to take the stairs, but never "for weeks at a time." Only for a few minutes here or there. (I had to take them down, 21 stories, the other day--but that's the only time it's ever happened). I've never had a package lost, and I've had a ton of packages delivered over the years. Yes, the heat went out on a very cold day. They had a plumber in to fix it a few hours later, on a day when NYC didn't want drivers on the road. Yes, they fired some popular staff. But the thing people on here aren't telling you is that the popular staff were fired because they were helping those tenants break the law. This building is infected with AirBnB rentals--which is a safety hazard for other tenants, because there are random strangers coming in and out of our building. It's also totally and unquestionably illegal, because this is a rent stabilized building. People are charging $500 a night to stay in their apartments! It's also immoral. The rent stabilization system was put in place to protect people with middle incomes from rate hikes, and keep apartments affordable. The apartments in this building could go for $4,000 or even $5,000 a month without stabilization, but people are paying less than $3,000, and they are exploiting that system by renting out their apartments on AirBnB and making a big profit. Almost all of the people complaining on this Yelp page...Go check AirBnB in Long Island City, you'll find their listings. They're angry because last week the landlord sent a letter saying they would no longer tolerate the illegal AirBnB rentals, and residents flipped. Now they're all angry and conspiring to make the landlord look bad on Yelp. It's definitely true that there are some problems in this building. The most recent super was fired, and reportedly it was because he was too compliant with AirBnB tenants. I'm not sure why the last super was fired, but I'm betting something similar. I feel like I live in a hotel, there are constantly people with wheelie bags checking in and out. All the penthouses are claimed by people who rent them out for a profit--they don't even live in them. One says he lives in Manhattan, another says he lives in New Jersey. Again, completely illegal and exploiting the system. AirBnB tenants don't respect the property. They abuse the equipment in the gym and the other amenities. On New Year's Eve I was on our roof deck, and there were AirBnB renters climbing up on the furniture and standing on the rooftop equipment (which might have something to do with the problems we've been seeing recently...) and breaking wine bottles on a roof deck where glass is not permitted. So yeah, ignore the sour grapes on this Yelp site. Heatherwood isn't flawless, but they've treated us pretty well as residents. The bad reviews here are from criminals, basically, who have been caught and are mad because they can't keep up their illegal rentals in a rent stabilized building.

We have lived in one of their buildings for 5 years They are removing essential services without…read moreany concern for tenants' safety, and as an added insult, they inform us from "No Reply" email addresses, in AI-composed emails that sound like they're doing us a favor. It couldn't be more dystopian. In 5 years, they haven't provided a single way we can actually contact them. Furthermore, they have zero -- not one -- onsite maintenance person. They have already been found liable for ripping-off their workers. (Look it up). And they don't treat their tenants any better. Heatherwood represents capitalism at its worst, and the owners could only be soulless shells. But rich? Yes I'm sure of it.