The negative reviews are from people who the rescue had to take to court for animals neglect,…read morefailure to abide by the contract etc- Don't let the reviews fool you this is a hardworking organization with the best interest of the animals people don't realize how hard it actually is to run an animal rescue

I could go on and on about this rescue...if you love animals, DO NOT continue to give them support…read more The dogs are doing great though, despite you setting them up for absolute failure!

Incredible experience from start to finish…read more I recently adopted a puppy from here, and the entire process was seamless. The staff was so helpful and accommodating -- they worked around my schedule and made everything feel smooth and stress-free. What really stood out to me was the follow-up. They checked in to make sure the adjustment was going well, which meant so much. You can tell they truly care about the animals and the families they're placing them with. I absolutely love my puppy -- she has been such a wonderful addition to our family. I'm so grateful for the support and kindness we received throughout the process. Highly recommend!

DO NOT USE THIS RESCUE! I have been trying to get in contact with them to receive vaccination…read moredocuments to pass onto my vet and they STILL have not provided me with anything. I was told I would receive it in my email upon adopting, and that they would mail hard copies in the next week (still havent recieved 4 weeks later). My vet got in touch with the rescue this evening and were informed my dog, that I adopted April 10, will need all her vaccines again since they expire May 23. STAY FAR AWAY FROM THIS RESCUE...they should NOT be adopting dogs out knowing all the vaccines expire in 6 weeks without informing the new owners!

If you need super high quality dog food, and not just your opinion, but literally top tier dog food…read moreaccording to AI, this is your place. For whatever reason, my Jack Russell was raised on a very expensive dog food you can't find in national stores or your big box stores before I got him as a puppy. Anyways, he doesn't like other dog food. After finding out this place is super close to me, I quickly went in, asked for the brand, and was out in less than 2 minutes. That's my type of store. In the end, you get what you pay for. If you want a dog to live with health issues and a short life, go elsewhere. If you want to set records, come here (had a pug that lived 16 years so I know these things lol).

I live in Kingstowne and this is the closest pet store in the area. The next closest one is the…read morePetsMart located by the Springfield Mall. PetsMart may have some cheaper cat food options, but Felix offers more premier brands of food and toys. They also can order in speciality food. My purebred exotic shorthair is from another country and was raised on Farmina brand food. While they don't carry it on the shelves, Felix is able to order that for me (unlike PetsMart). They also have many catnip infused toys that helped my new fur baby feel right at home.

I adopted two kittens (brother and sister) last Thursday. Bread Crust is now Angus, and Un…read morecrustables, now Caly. The entire process was a great experience. Thank you so much for everything you do. Angus and Caly are doing great. Martha Martinez, Alexandria, VA

I adopted a very sweet kitty from ALWA. The volunteers were so kind and helpful. They also were…read morefastidious about making sure visitors washed hands between interactions. I had a follow up question the next day. The operator was extremely helpful. I would definitely adopt from them again.

We just adopted a dog through AHOTO. Everyone on the organization that we interacted with was kind,…read moreprofessional, responsive, and very knowledgeable. We highly recommend them!

I adopted my cat through AHOTO. They asked me to foster and it was obviously a fail. The…read morecommunications and support were great. Natalie is very attentive to all their cats and kittens and super helpful with adoption. She knows which cat to pair which human with, and is always spot on. I would 100% always adopt from them.

Wonderful Shelter with extremely caring veterinarians, onsite staff and volunteers! The animals…read moreare always treated with tender loving care. If there's the slightest indication of a health issue, the lil' guys are treated immediately. There is no better Shelter in northern Va.

My husband and I saw a dog we were interested in meeting and possibly adopting so we reached out…read morethrough Instagram to get more details. We got a quick response, which was nice. They let us know that based on the dog's profile, they recommended that we do a meet and greet with any family dogs we already have at home. So we get ready, load up our pup, and go to the center. When we walked in, we felt like the vibes were pretty off immediately. The front desk staff seemed to be pretty unfriendly, barely addressed us, and barely made eye contact with us. But we moved on and I tried giving them some grace... We then told them which dog we were interested in meeting and they let us go back to the kennel for a first glance. We came back out and when we asked for a meet and greet, the one worker seemed super hesitant in even allowing that. Lots of "ummm, yea, I guess you can" vibes. My mother-in-law waited in the lobby with our pup and they led my husband and I to their yard for a visit which went well and I asked if I could switch out with my mother-in-law and were told that it'd be best not to have the dog meet too many people in one instance since it has a "stranger danger" personality. What if the people after us wanted to meet him, would they have turned them down because it was "too many people"??? We then asked to have our pup meet since our meeting went well and were met with more hesitation. We let the staff know that we also have kids at home and they recommended that we come back with them so the adoptable pup could meet everyone at once instead of letting our dog meet in that moment.... we thought that was odd since we were already there and prepared. My husband was already over it and left and I went back in to ask if the dog we were interested in could be adopted that day or before we were able to come back. They let us know that they couldn't guarentee he'd still be there. Never once did they really walk us through the process or even offered that we could essentially put the dog on "hold" until I kept asking more questions. They finally directly us to a QR code that went to an interest form. I filled out the whole thing and then they were like, "oh, BTW, its a nonrefundable $50 fee/donation to put an animal hold on". So... fine.... because we really wanted to make sure he was still there when we came back. Fast forward to the next day, we bring our kids and our dog back in. They then tell us they they're going to have our dog meet their dog 1st and if that goes well, we can introduced the kids. What the actual crap since we already had our dog in the day before! So the meet and greet with the pups didn't go the best which isn't anyone's fault. We understand and recognize that is out of everyone's control and don't fault the staff for that interaction. One of the other workers who wasn't there the first day tried helping and made some suggestions to have us adopt and older dog but at that point we were ready to go. We were so frustrated with the entire process. They wasted our time, weren't upfront about the fee/donation, and the staff either didn't understand the process themselves OR they really didn't want it to actually work out with us from the moment we walked in there. We've adopted from Wolftrap Animal Rescue twice and had wonderful interactions. We also visited the Lorton Animal Shelter and everyone there was really kind and friendly so I'd recommend others going through one of those other agencies instead. We just hope our nonrefundable $50 donation goes to good use...

I give one star because there is no zero to choose from. I haven't seen a rescue or shelter so…read moredifficult to deal with. I am 100% sure they kidnapped my cat from my community and hostage her for donation and selling as a business rather than a non profit organization. Pure intention matters! I have donated to multiple organizations monthly base, raising fund for good purpose, money is not a problem for me. However, I don't want to reward bad behaviors. The missing time for my cat and the one they posted online matches and the very detailed stripes pattern matches. It's questionable that one employee said she from North Carolina, another one said she from West Virginia. I have my cat since she was born, I can recognize this cat from eye contact. Well, if you know your children, you know them by the spirit, right? I sent them many details to JUST take a look, they refused. It's not built to help ppl or animals at all. I will show how my cat look like and how sick she is now in their foster home. I'm deeply saddened and worried about her. She is territorial as a cat does. She has been a happy cat in her own home, wtf they think this is a rescue. Now I have to either kiss their ass or be assertive to fight against this negativity just to get her rescued from these horrible ppl. F that! If they don't practice as ethical as it should be, this is a big big issue! I put the photos of how my cat looked before and how she looks now in their foster homes(one with name caption) I am seriously furious and frustrated about this. If they couldn't give me an explanation why they made it so difficult to meet the cat. I have to say I will use my popularity and influence to the extreme to make things right!!!

Still have great things to say several years later! In addition to a thorough process and a…read morereasonable fee, City Dogs & City Kitties Rescue maintains a Facebook group for adopters to communicate and swap tips and share photos. And our cat is still the best, an incredibly affectionate and well-tempered pet. So glad we could rescue him!

Fast, reliable, and trustworthy professional medical care for pets…read more My boxer had a MCT removed and was back to normal self in no time. Their pre-op and post operation follow up was top notch. Highly recommended

Make sure you receive a complete breakdown of every charge and the total cost before any services…read moreare provided to avoid unexpected fees. Our experience was disappointing because the information we received was inconsistent from start to finish. The veterinary technician told my wife the total cost of the visit would be $192. However, when she went to check out, the front desk informed her the total was $297. At first, we were told the difference was due to the $92 office visit fee, which had never been disclosed or discussed with my wife before treatment. Later, the front desk called my wife back and changed the explanation, stating that the additional cost was actually due to the medication instead. The conflicting explanations made the billing process confusing and left us feeling misled. Transparent and consistent communication about pricing is important, and clients should be given an accurate estimate and a clear explanation of all charges before services are performed whenever possible.

Coincidentally, I found the same exact photos of the same exact puppy I wanted to buy on a…read moredifferent site! Lindanet yorkies

This site is a SCAM!!! Beware this is truly a scam I did not get my papers, puppy or anything from…read morethis site. They will keep trying to scam you for more for transportation thru global logistics and I'm sure global logistics has no idea. These people are heartless and true lying thieves!! I have contacted authorities to start investigation but please DO NOT FALL FOR THIS SCAM LIKE I DID..It was easy to excuse away all the regular procefures I would have gone thru because of COVID-19 and I was hopeful the prices were reduced because of inventory. Dogs had puppies but people lost their jobs and could no longer justify a purchase. If it seems to good to be true still applies...it's a scam!! Please do not send them any more money!