Avoid this car wash location ‼…read more my car wash was good, very basic. I've really enjoyed going to kaady car washes and haven't had any major complaints. I love their vacuums and have even opted in for their monthly subscription. I had a minor scratch from the Hillsboro location and I know because my car is brand new and washed it twice within a week period and immediately noticed the scratch. I didn't think much of it given how faint it was but here is where I'm annoyed. Their customer service manager (Zane N) claims their car washes NEVER scratch cars. I know for a fact, this isn't true from personal experience. I paid for my partner to wash his Volvo with their most premium wash. I noticed immediately that his car had scratches after the wash. When it first happened, the employee was extremely nice and said after reviewing footage, that this location was at fault and "the scratches were not there beforehand". We filed the report and really appreciated the way they handled it the day of. Fast forward 6 days later to today, their customer service manager came out to this location where we met to discuss the scratches. He denied everything and said there was no way this location caused it. When we brought up that the employees mentioned this location was at fault, he refused to accept it and denied everything. His tone was completely uncalled for and cut me off the couple times I spoke. Again, I've been really happy with their other Beaverton location, Tualatin location and Hillsboro location. Minor scuff? No biggie but this location is horrible and their customer service manager is not representative of the company. I find it unacceptable to 1) not apologize for the inconvenience of coming out, 2) not apologize for the misleading information of their employee, 3) not apologize for the lack of training their employee/site manager has to handle this situation, and lastly, the inability to remain respectful when being questioned.

Just used this car wash and it took pain off both sides of my rav4 (that is relatively new and…read morenever had a scratch). Im pissed to say the very least. I tried to call and no one answers. I do not recommend Kady. They also raised they're prices for the second time recently.

Had an awesome experience today with Thomas! Got my headlights buffed and they look brand new! I…read morecan actually see so much better driving at night now. On top of that, he aired up my tires without me even asking, which was such a nice bonus. Super friendly, honest, and clearly takes pride in his work. Highly recommend if you want quality detailing and someone who goes the extra mile!

My experience here was amazing. I called to get a quote and time frame of bringing in my Mercedes…read moreSprinter 2500 for only an exterior wash since this was a rental. I spoke with Thomas the owner & he was more than happy to squeeze me in on such a last minute wash. It was a hot day & he offered to take me to the coffee shop on the corner to hang out since they don't really have a waiting area indoors. The wash took about an hour and he also offered to pick me up to go get the van. If that isn't customer service, then I don't know what is. They did a great job and I'd recommend to anyone in the area. Reasonable pricing, quick & easy service!

I'm a Lyft driver so I'm washing my car at least twice a week. This is hands down the best option…read morein the area considering prices and options. The facility is well-maintained, you can access it 24 hours/day, and everything usually works well. The only time I ever had problems I called the number posted on the door to the attendant area and my problems were addressed quickly and to my satisfaction. I moved to east Portland recently and have been so disappointed in the options near me that I drive out of my way to go here. I don't use the automated wash option, I can't say much about that.

Middle self wash doesn't have a triple foam soap had to wait around even longer never coming here…read moreagain. Also, there's trash all over the ground.

I have been bringing my cars here for a few yeats, you get a decent wash to get all the grim off…read moreand the vacuum system has good suction. Great service at this location with friendly employees. They keep the area very clean too.

Lobe a Kaady Carwash! Always gets my car clean without damaging and I appreciate that it comes with…read morea free vacuum. I'd use them more often if they had more locations closer to downtown or on the east side, but when I pass one, and my car needs a wash, I pull in through.

First time at this particular Washman (I've liked the others quite a bit. But today maybe the…read moreblowers just weren't pointing the right way, but it did a horrible job "drying" (blowing away) my windshield, side windows, and sunroof. Not a fatal mistake, but enough that it was definitely different from normal.

I went here on 12/31/25, Wednesday…read more My car had been completely bombarded by birds. The guy working there went above and beyond with the soap sprayer to get it all off. I've had differing experiences at this location, but my experience on 12/31/25 was PHENOMENAL. Give that man a raise.

Avoid this car wash. I took my car there today, and I had to point out multiple spots that they…read moreleft dirty. The car did not even look washed. They did a poor job drying it off and the windows still had dirt that was never cleaned

I used to love this place. And have been going here for years. But what car wash doesn't have a…read morewet/dry vac? I had a water spill in my passenger side and they refused to clean that side. The laborers are so nice and friendly. The manager is not. I won't be back. I also had some in to buy a detailing package as a xmas present for my mom. I left without that after this experience. They lost a long time customer today.

After moving here from California, my car has had no shelter. I am appalled by the pollen, water…read morestains and sap! My car has always been in a garage and out of elements. I was afraid that none of the weather conditions would be able to be removed. I contacted Apex and he stated he would review my conditions to see if he could be able to remove. I am so pleased with the outcome of my car. He did a fantastic job and was able to make my car look new. He spent time completing the inside and outside. As needed in the future, I will always contract Caleb. !

At first I thought it was great until 4 weeks later I started having mold grow in my carpet. Ended…read morespending over $600 to get the mold out and get it properly dried. I tried rea hing out to them but I got no response.

You know what happens when you realize what you like actually matters? When you realize that all…read morethis time while i thought "Dad Bod" was ok and I was overlooking things that should have mattered? What happens? Turns out I wash my car for the second time in two weeks after neglecting it for almost 17 years...I am sorry baby. Today I was driving down Farmington on the way to Cedar Hills Crossing and i thought to myself...a flock of birds decided to poop on the hood of my car the other day and I am here, what the heck. Last time I was here I had a gift card and just got the basic wash. This time I didn't, but once again I said, "It's time to respect the Focus." I purchased the Ultimate Car Wash without batting an eye and made sure to roll my windows up. It was $15 but apparently having a clean(er) car helps with self esteem as well. The attendant gave me three car wipes, but I purchased an additional 5 (only $2.50) because they were 100% necessary. I got into crevices that hadn't been touched in over a decade. Let's just say if this car was a cartoon character it would have been Pigpen from Peanuts. I wiped out the area underneath the trunk hinge. There were leaves and moss that was actually growing moss on it. Now I am not proud of this, but I am proud that I have finally realized that everything reflects on me. I cleaned all the removable plastic inserts and the emergency break. Basically I did a self detail job for less than 20 bucks. Now I am not saying it is perfect...yeah there are still soda stains in the carpet, but I digress. Getting ready to head to the Steelport knife event and people are gonna say that guy loves his car...even with the duct tape

On my way to dinner, and on a rare sunny day after a week of rain, I drove through Kaddy car wash…read moreto get my car clean. I love Kaddy. All locations. my car always gets super clean without any issues. Plus, and most important, you can vacuum your car for free! A vacuum is necessary if you want to get the job done. Why have the outside sparkling and leave the inside dirty? Not at Kaddy! You get both for the same price.