Appointment was made a few days ago for this morning at 11:00a. I waited for 2 hours but never…read moreheard back. If I could give 0 stars I would. Unreliable, unprofessional and a great way to end a business. DO NOT BOOK!

Great value for the money- significantly less than the other quotes I got. Also made himself…read moreavailable on a weekend morning since I had a specific deadline I was trying to hit. Car looked great, and he gladly touched up a couple spots I asked him to do a little extra.

What a great company and service! I can't speak more highly of the company. Great service! Great…read moreindividual. Absolutely a pleasure. Thank you so much.

Interior detail of my vehicle. Elite pro cleaners did a great job. I thought the quality was…read moreexcellent and it was very good value for the money.

What a great job ! They were able to get the dog hair and all the dog slobber…read more Thank you so much !

I can NOT speak highly enough of this place. They did such a phenomenal job detailing my car. It's…read more10 years old but now looks BRAND. SPANKING. NEW. They did everything I asked them to do and more. There was a sticker stuck on the back of the car that seemed impossible to get off, but they took care of it and now there is no trace! So excited about the work they did on my car. I also HAVE to mention that I was treated so well as a customer. I felt cared about and valued. I feel like a lot of detailing places just try to nickel and dime you, but they just genuinely want to help make my car look better. I was running late to pick up my car and he stayed after hours to make sure I got it before the end of the day. You will have a wonderful experience when you come here!

Makes your vehicle look like new inside and out I have had…read moreMike do a full treatment on all my used cars that I have bought and he is a friendly guy

The excellent experience I had at Mike's is preluded by a horrible story of theft:…read more A few days ago we discovered that our car got lifted by freeway thieves from the parking lot in the deep hours of the night. Long story short we were able to recover the vehicle with the help of GPS and the police. But the interior was trashed... Luckily we found Mike. He made our vehicle look brand new again! The detail itself took about 3 hours (I camped at home during that time), but the interior and exterior were spotless! I also added wax service for $20. He runs a pretty busy schedule despite the challenges we all face as a nation and as global citizens... if you like his work, give this man a tip!

Mike did a great job cleaning the interior of my 2017 Honda Civic. It looks like a new car now in…read more2024. Thank you!!! I would highly recommend him

Mike did a great job detailing my dad's car for father's day. I'm in Austin, Texas and Mike worked…read morewith me remotely, went to my parent's house, and did an awesome job detailed their car. He took everything he needed. Great working with him and I would use his services again.

HORRIBLE!!!! Went in for 1 time usage and they automatically signed me up for monthly. I can not…read moreget them to stop monthly charge.

Damaged Vehicle Policy Over Integrity and People…read more I have been going to Super Sonic Carwash since high school. I got a new Nissan NV van with a roof rack. I took it to Supersonic on State Street in Orem today. As I pulled up to the person taking the payment I asked if I was too tall for "The Tunnel" (is what they call it) He reassured me that I was not, and that "vans of our size went through all of the time." I paid and then proceeded to the person helping cars line up their tires. Again I asked him if I was too tall. He stopped the machine, had me pull up to the height arch, had me open my car door, climbed up onto the car looked down the top of my rack and affirmed, "looks great! Your good to go!" Going through the tunnel, I heard a series of loud scrapes and thumps. Pulled out and inspected the roof of my van. The entire rack has large gouges and scrapes from the front of the rack to the back. I talked with and showed the damage to two mangers immediately. Caleb and Ben. Both of them told me repeatedly, "clearly our guys made a BIG mistake!" They made a report. (attached) We waited for 20-30 minutes. Then they both came back to my car and told me they couldn't do anything "because my rack is an after market rack". Then Ben (general manager of the tunnel) said to me something to the effect of "I really like this company, but some of the policies just don't make sense." I asked if I could talk to their boss, they said I could not, but they would talk to him and call me on Monday, but "that's just our policy." I pleaded with them to have integrity, put people over policy and DO THE RIGHT THING!! They admitted more times than 3 that this was their fault. And they are unwilling to anything about it. I am frustrated and sad when people refuse to operate with integrity, and are more committed to their policy than their people! I will update this review if they decide to make it right. But otherwise I will take my cars to Quick Quack, they are much closer to our house anyway.

As a business owner and active BNI member, I take referrals, expectations, and follow-through very…read moreseriously. That's exactly why this review is being written. I paid $350 for a full detail on my truck, with clear expectations set in advance--including specific items like properly cleaning and conditioning my tonneau bed cover, along with delivering a professional-level detail overall. It's also worth noting that when I first brought the truck in, we even discussed how clean the interior was inside. I take pride in maintaining my vehicles, and this was not a heavily soiled or neglected interior. That context makes the end result even more disappointing. What I received was not even close to what was discussed. Multiple areas were missed, and the overall quality fell well below what I would expect from a professional detailer. After the initial service, I reached out and, to his credit, he acknowledged the issues and stated--clearly in writing--that he would redo the vehicle. That should have been the point where accountability and professionalism took over. Instead, when I returned, the conversation quickly shifted entirely. I was told that because I had mentioned a budget, the work had intentionally been scaled back and that my expectations were "too high." That was never communicated upfront and directly contradicts both the original agreement and his own message taking responsibility. What concerns me more than the quality of the work is the complete lack of consistency, ownership, and professionalism in how this was handled. At one point, the interaction escalated to the point where I was told, "we're done here," and was handed my keys as the conversation was shut down. I don't take writing reviews like this lightly. I understand people go through personal challenges--I've been through my own. But when you run a business, especially one built on referrals and reputation, the standard is simple: you take care of the customer, you stand behind what you say, and you follow through. Unfortunately, that standard was not met here. My recommendation to anyone considering this service is to get very clear, written expectations of exactly what will be done--and to make sure the person you're trusting with your vehicle stands behind their word when something falls short.

Best there is. They really know paint. Took in one car. Returned with two more. Everything…read moreperfect. They even fixed some mechanical stuff they found.

Jamie and his team at the best. He did both my 911 and my wife's Cayenne and we couldn't be…read morehappier. Awesome team, highly recommended.

Jamie and his team do great work and don't miss any details. I would reccomend them to anyone!read more

It is impossible to cancel your membership. I have tried many times and they say that it's now…read moreowned by quick quack?? Even though it's still a take 5 car wash? I am so confused and frustrated. Never sign up for a membership here!!

Impossible to cancel a membership once started…read more I tried at the very start of November to cancel mine, and was told by their customer service that the membership had been cancelled, and now here we are again in December with another rebill. When contacted about the unauthorized charge, customer service first played dumb, instead of looking up the earlier customer service ticket in their Zendesk by my email address, then ghosted me, and now is claiming they sold the location and it's no longer their problem. DO NOT SIGN UP, you'll have to chase them hard to get them to quit rebilling you.