I took my Model 3 to another place and had the worst experience. I came to BWI Motorsports after I…read morepurchased my new Tesla Model Y. I really wanted to tint my windows to help block out the sun for my infant. Kie and Van were fantastic. The rest of the staff were so professional too. The lobby/waiting area was very comfortable and clean. I was actually able to wait for my service on site with my daughter. They offer a huge variety of services and they're in a good location. I highly recommend BWI Motorsports for tint, wraps, protection films, and other auto customizations.

Avoid this business at all costs !! I took my brand new 2025 Lucid to them and had a horrible…read moreservice experience. Initially I was quoted 2 days for the work to be completed. It turned out to be a full 9 days before I received the vehicle back. Upon inspection, I noted a few areas that appeared to be flawed with bubbles/ lines, etc. I was assured that this was a normal part of the curing process, and to allow a week or two for the film to adjust. About two days later, I noticed that the film was completely lifting off of the trunk of my vehicle. I was told that the tech didn't cut the piece long enough. I gave them back the vehicle for a second application of the PPF to the trunk area. They took another 4 days to have the film reapplied. Again, I received the vehicle back with imperfections that I was assured would adjust in the curing phase. On my follow up appointment, after the curing phase, an area on my trunk had not adjusted as I was advised it would and required yet another (3rd) application of the PPF. I took the vehicle back a third time, at which point they were also to apply the windshield protection film to the vehicle. I was promised a day, it took an additional two. On the day I was supposed to receive the vehicle back, I received a call advising me that during the 3rd application to the trunk they had lifted the paint off of my vehicle (they are not a body shop). Therefore the vehicle had to be towed to a body shop for painting. That took about 5-6 weeks. Once I received the vehicle from the body shop I was able to fully inspect the windshield film that was applied to the vehicle. Upon inspection I noticed the very same imperfections (bubbles, lines,etc) on the windshield. Some of these are in the actual field of vision for the driver and obscure the view. So now, this is another thing I will have to have redone. Overall, it just seems like really sloppy work. They claim to have 20+ years experience in the business, but I did not receive a level of service that reflected that at all. Don't believe me? Check out Google reviews. You'll see more of the same type of experiences. Beware !

I brought my Lexus IS F in for an alignment at Acceleration Automotive, and overall had a great…read moreexperience. They didn't get it perfect on the first attempt, but what stood out was how they handled it afterward. After I left and noticed it still wasn't quite right, I brought it right back, and they took care of it without any hassle. This time it was made sure everything was dialed in properly and got the alignment exactly where it needed to be. That level of accountability and willingness to make things right goes a long way. Not every shop does that. Solid customer service, and I'd definitely recommend them if you want a shop that stands behind their work.

i've lived in Elkridge, literally five minutes from these guys 25 years and never even gone here…read moreuntil today April second 2026 and my daughter originally referred me to these guys she had gotten an alignment and was impressed with them so I decided to go there and my is a 2018 X Dr. and the undercarriage screws had come undone and they had fixed it for me. I was very impressed with their quality their timing and they're pleasantness of service. Thanks again. I will be back if I need to be there and I will suggest this place to anyone.

I am thoroughly impressed and would recommend highly…read moreAutobody Images was the second place I went to for an Autobody repair following a collision with my fairly new 2025 Honda CRV Hybrid. In contrast to the first place, Nick wanted me to show him the damaged area to inspect. Nick was transparent and knowledgeable. Most importantly, I was respected which doesn't always happen especially when it comes to cars. It's a family run business and it shows.

I couldn't be happier with my experience with Autobody Images. From the moment I dropped off my…read morecar, everything was top notch. They kept me updated every step of the way -- I never had to wonder what was going on with my vehicle or when it would be ready.The work itself is outstanding. The repairs look flawless; you'd never know anything had happened to the car. They even finished my car early and saved me money on my rental, highly recommend!

Had to come in for some maintenance. I started bringing my vehicle here last year after they…read morereplaced a wheel for me. This occasion I needed to have my brakes done. I made an appointment for 9 am when they opened. Dropped my vehicle off and they quoted me for hours until it would be done. They called me right on time after 4 hours and notified me they my vehicle was ready. Picked it up and it's has been running smoothly. Price is much cheaper than the dealership I used to take it to. Great value for what you receive.

So I dropped off my car here for an estimate on brakes. Rafael was on the phone behind the cashier…read moreregister and did not want my business. He was saying they are very busy and I saw zero motivation by him. Within 2 hours he called me saying I need $800 repair for brake leak, my caliper, brake hose and parking brake motor needs replacing. My pregnant wife went to pick up our car and Rafael started harassing her for $60 diagnostic fee. I would have loved to pay $60 fee had anyone told me about it. Not mentioned even once, when I was there to drop off my car. I refused on the phone. Told my wife to never come there. This is the reason why shops get a bad name. Rafael was on the phone the entire time I talked to him. He doesn't want this job. Took the car to another shop down the road, guess what only thing that was needed to be replaced was a single caliper. $225 job only and they bled the brakes and everything. Avoid this place.

I first started dealing with this company back in March, 2022. Marsha was the first person I…read moreencountered. I was met with a greeting, smile and a "What can we help you with?" Their quality of work and personnel were great and turn around time was a week to ten days. WHAT HAPPENED ? Now as you enter, young female (NFD) you are not greeted, no smile just a " how can I help you ?" You feel like you are talking to Eeyore from Winnie the Pooh. My last three visits required a return visit to get work done properly almost. First time: two parts were half done, the backsides were spotted and you could see the metal . Second time: the billet grill had a paper thin coating and exposed the metal. Third time and my last time: August 28, 2024 , I dropped off ten (10) pieces of frontend bracketry, filled out the required paperwork stating 10 pieces. After waiting three weeks,(September 24, 2024) I get a call my parts are done. I arrived and nine pieces are powder coated. I ask the young lady about the tenth part. She (young female, NFD) checks and Kyle (owner) approaches and states this part was missed and would be ready this week. Today is Tuesday. I return on Friday September 27, three days later. The female gives me the " How can I help you routine" and I state I'm here to pick up this piece, showing her what I'm looking for. She states " If I didn't call you, it's not ready". I tell her I'll take it. She goes into the back and returns with the item, stripped of it's coating, hands it to me and walks off, no conversation of any type. Kyle does not appear either. I'm working on a 1973 Camaro with the Rally front bumpers, The part is a front bumper mount, measuring maybe 3 inches by 5 inches. Kyle, should NOT take three plus days to complete the job on this one piece that YOU as the owner failed to complete. I drive 60 miles one way to get to your shop, NO MORE. I also will not be recommending your company to anyone !!!!!!!

This place is ridiculous, I thought you guys were professional. But even tho you guys got a 5 star…read morereviews! I'm highly disappointed, I really screwed up by not checking them on detail, i saw like two of them and thought they looked great! Worst mistake ever. Once i got home and started putting the center caps on them, I found those chips, I transported them on the back seat of my vehicle with cushions and blankets. I contact them right after, ( and the Girl that works here is sweet, no complaints on her at all) told her about the issue and send her some pictures! She followed up with me to tell me that, the owners review the pictures and that I damage the wheel lol. I haven't even installed the wheels on my vehicle, what type of materials they used that damages with cushions and blankets? Like this was not cheap by any means and the least i was expecting was for them to correct the affected area, not to powder coat the whole thing again. Anyways i will take my L and walk away, that's how you loose customers, i may be one only, but that's the same way you started with one customer. And please if you reading this check really good before you leave. Because if they would not honor this, I highly doubt they will Honor the year of warranty they offer

Lifetime warranty on a wrap kicked in after a really bad winter. No worries, Drew and his Son…read morebrought me in and fixed it up even better than it was before! Great team there.

Very overdue review, but well deserved! After my son's car was stolen, we came here to have an…read moreaftermarket alarm system installed--and I am SO glad we did. The owner and his son were absolutely amazing and took incredible care of my son every step of the way. After the alarm was installed, they recommended adding the Drone system for extra security. My son didn't hesitate, and it gave him total peace of mind. The customer service was truly outstanding--friendly, knowledgeable, and genuinely caring. I can't say enough great things about this family-owned and operated business. They went above and beyond and did an exceptional job. Highly, highly recommend!

I came across Top Shelf Detailing while searching online for places to get my car problem fixed…read more Now I didn't have a engine problem or anything but my car window was left down this past weekend when it rained like monsoon season. All that water got in my car and my seat and car floor were absolutely drenched. There was also a nasty smell. I sent a message to multiple business on yelp and Ahmed from Top Shelf was one of the first to reply and even gave me an estimate. He also let me know that the smell is most likely mold forming and he wasn't going to charge for the drying part of the process. He was only going to charge for the shampoo and biohazard part. It was originally going to be a 24 hour process but there was much more water than expected so it took longer than I would've liked. But the job was done properly and that's what's important and Ahmed kept his estimate price the same when he charged me. If you are looking for a detailing place, I highly encourage you to reach out to Top Shelf Detailing.

I've been using these guys faithfully since the first time, I will never go anywhere else, the shop…read moreomission awesome and the service is always top notch

Couple of things. 1) They were able to find rims for my car…read morewhich many were not able to get. 2) Rims delivered were damaged. They called and rescheduled me instead of trying to get over. 3) I told them I wanted Michelin Pilot Sport 4 AS and their price was cheaper than what I was able to find online. I definitely recommend. Dudes seem cool and price was good.

Great service: confident and competent employees. Access to high quality parts. Excellentread more

Was in need of an under mount engine panel reattachment. Service was provided at no cost and time…read morewas given to discuss other repairs. Felt like I was dealing with my neighbor.

Quality service, team cares and helps plan repairs based on priority and reasonably priced!read more