Great shop. Chris was awesome and honest. After our car…read morebeing stolen. Us being out of state. Chris and the guys at miles helped us so much. Very honest from the very start. Ty so much.

I took my daughter's car to Miles as a second opinion: The first body shop we went to had said the…read moreroof had to be replaced, as it could not be repaired (during high winds, tree branches heavy enough fell onto and dented/banged up the roof). As the idea of cutting off the roof and also replacing the air bag clips as a result did not sit well with either my daughter or me, we decided to try Miles which we had used before (we had gone to the other body shop first, because it was much more convenient geographically to us; plus, it was recommended by our insurance company). I'm so glad we took it to Miles, because they were able to repair the roof and avoid messing with the airbag clips, and they did a great job. They also repaired for free (popped out) a big dent in the bumper/lower trunk area which was discovered shortly before taking it to Miles (mysterious how that dent got there) and therefore not covered under any insurance claim. That was really generous of Chris/Miles Body Shop to offer and provide this extra repair at no charge. Chris was flexible on our picking up the car and was cleaning it when we came by. They handled the insurance claim on their side as well. The car looks great, and as said before, we're so very happy to have taken the car to Miles Body Shop! (Note: Always get to Miles after turning on to Pine Ave (at the light), which the GPS might not always direct you to. Accessing it from Route 1 will get you trapped in a parking lot full of cars).

Arslan had a complicated dent to repair. He took his time…read moreand did a great job! Arslan also explained everything and answered any questions I had and gave me some advice on another issue with the car. Without a doubt I will use him again. P.S He is a perfect gentleman!

This was a painless repair on a dent received at the public fishing area at Loch Raven fishing…read morecenter. The repair guy was fast and economical. If I get another one I will definitely use these guys.

July 28th 2021 my Kia Soul was rear-ended pretty bad. Trunk was ruined, had a bike rack that was…read moredestroyed, back bumper bent inwards, license plate bent... you get the picture. I went here because they take my insurance and they treated me very well! The woman at the front desk was so friendly, she even personally drove me to enterprise rental car so I could have a rental! She answered the phone every time I called and was wonderful at explaining the process and how long it would take. It took a full two weeks to repair my car but they did a great job. Not a dent to be seen! My license plate looks brand new - not sure if they fixed the old one or somehow got me new plates - but it looks great! (Of course I had to erase my tag number in the photo) Paid my deductible and was good to go. Got my deductible back very quickly from the person who hit me (their insurance company) so I am happy! Side note: the enterprise rental car was terrible. It smelled like cigarettes!! Not Boulevard's fault, though. I tried to get another rental car but they kept saying there were none available... So just be wary of the enterprise rent-a-car in Jessup!

I highly recommend this body shop. I went there to get a few things done on my car. From setting…read moreup the appointment, the warm greeting stepping in the door to the amazing service. This is truly the best place to take your car for service.

I really hate that I have to update my review in a negative way but I have to be honest. I will…read morestart by saying that Eddie is super super nice and friendly HOWEVER he does not thoroughly explain what is going on with my car. He initially did body work to my car, which I was VERY happy with, but just days later, my splash shield light came on, then my check engine. I am not necessarily saying they caused this (can't confirm they didn't either, as they were the only ones who worked on my car). So I took my car back shortly after, and Eddie said he did the diagnostics for free. He then charged me for an oil change (that I didn't need at the time). I emailed Eddie asking for my diagnostic results, which he said he would get to me, but he never did. I had to take my car somewhere else, and it turned out to be a simple sensor issue that they promptly fixed, and I haven't had an issue since.

TLDR; Eddie was highly unprofessional during this process, ignoring my concerns and making light of…read morethe situation. Screenshots attached. I needed a compressor replaced and needed it quickly as I'm active duty Army and was on leave the next week to drive my family down to South Carolina. Despite multiple promises over 4 days that my car would be ready in time, it was not. I had to spend a lot of money on a rental vehicle and my car now has problems it didn't have before. On 10 July I called CACC to say my A/C was blowing hot air. Eddie said to head over and I'd be seen right away. The address on Yelp was incorrect (it was their old address 15 mins away). When I made it to the right building they acted like it was weird to get a walk in, they didn't know how much an estimate costs and seemed not to know what to do with me. I should've left then and I'll regret not doing so forever. I said I needed to be seen immediately because I'm going out of town soon, so if they didn't have time I would need to go somewhere else. This is the first time they lied to me. The receptionist kept telling me the mechanics couldn't figure out what was wrong. This went on for two hours. Finally she says I need a new compressor (it wasn't getting any power)- that is the very first thing you would look at for a broken A/C so that tells me they were lying to me that they were looking at it just to keep me in the shop. She promises they can get the part the next morning and have it ready for me by late 11 July. After some back and forth she offered to let me take one of their vehicles for the day, but when I got inside it was filled with trash, loose change, and the dash light was on. I gave the keys back right away. Every day for the next 4 days they told me it would be ready the next day. Continued lies about OTHER issues with the vehicle, but none of them were well-explained even when I asked for specifics. Eddie would say vague things, "there's a hose issue; there's blockages; it's dirty" but when I asked exactly what was being done he would say not to worry and blow my questions off. I am fully confident they did not touch my car and were lying to keep pushing off working on it. For the 6 days they had my car it equaled 4.5 hours of labor. No other work is listed except for replacing the compressor and refrigerant. I pick the car up on 15 July. A/C is slow but turns on. By the next day it died completely again. Eddie says I can't take it to his shop because it's conveniently under construction. I'm sent to a different mechanic who tells me the compressor is completely dead and he sees no other work having been done. I tell Eddie this and do not get an answer until I push him for a resolution. I am forced to bring my car back and have to shell out the money for a rental car to drive the 8 hours down to South Carolina and back. I sent Eddie the cost of the rental car but he did not try to compensate. Eddie blames whatever he got the part from for being a dud. I see on Google Reviews that a prior employee accused him of using bad parts to cut costs, I'd say this supports that accusation. When I show up to drop my car off the second time, directly before picking up a rental and driving 8 hours (now losing a day off my trip because Eddie ignored me the day before), the office is locked. They knew when I was coming. Luckily a mechanic came out another door and took my keys when I explained. I picked my car up for the second time on 22 July. Eddie is not there. Receptionist Debbie says the mechanics mentioned something about a loose wiring harness but she drove it around for a while and it "seems fine". I said you can't tell me there's a problem maybe but you don't know what it is and you didn't notice anything as a non-mechanic. She says the wiring harness was why it didn't work last time- I explained to her I know that isn't true because the OTHER mechanic I went to couldn't even get it to accept power while grounded, so there's another lie. Lo and behold, my car now has wiring issues every time I turn it on, with the Lane Keeping System malfunctioning at start up. I absolutely refuse to bring my car back to this shop and will be paying even more to have someone else fix it. I don't lie, I don't need to, so the owner can say what he wants to this review but it only reinforces the unprofessional from this business.

I am so glad I found this place. These guys are fantastic. Their work is top notch and they keep…read moreyou informed the entire process. The car came back detailed and looked brand new. Great job guys, if I ever need body work, I will be back. -Anthony Spampinato

I contacted Jeff Shaw's Collision Craft to replace my Jeep Willys factory hood with one from the…read moreMojave / 392. Facility was spotless, employees very responsive to questions, quality of work is outstanding. I have had automotive work done before, and nobody comes close to what I experienced at Jeff Shaw's Collision Craft. My car was cleaner at pickup than it was the day the dealership delivered it to me (inside and out).

Had a great experience with Danny despite working with him under the horrible circumstance of…read morehitting a deer with my car. He was honest with me about the damage done to my car, repairs needed and anticipated timeline given the delays with obtaining parts. He was responsive to the insurance company and I felt I made the best choice to use his shop. Although my car was deemed a total loss, I would definitely return if I have any future body repair needed for me car

This company is old school and awesome!! They are so personable, extremely friendly, very fast and…read moreefficient work. I couldn't believe it almost as soon as I sat down. staff member came in and announced job was done!! Wow. I was not used to that kind of service. The price was just beyond fair. Whenever myself or any member my family needs body work on their cars. . this is the place they woll be going to. You don't meet many companies like this. Who are so personable ....most or so rude and want to know how much they can take you for a ride for, but not Dobbin Auto Body, they're exact opposite.

This is the best body shop in the DMV! Someone hit my car and drove off while my car was parked on…read morethe street. Total Recon made the whole process so easy! I dropped my car off and was given a rental. They took care of all the negotiations with the insurance company and kept me informed the whole way. They only use OEM replacement parts and the results were fantastic! The detail job they did was also terrific. I always take my car here and recommend them to anyone that needs body work done!

I had a very disappointing and frankly frightening experience with Total Recon. My 2014 Tesla Model…read moreS was towed here on October 3, 2025, after an accident. They gave me a repair estimate of $17,335.18 on October 15, which seemed reasonable, and I assumed work was being done. For over two months, I waited with no updates. Suddenly, on December 5, they emailed demanding the loaner back immediately and threatened a police report for "failure to return a rental vehicle." I called their rep (Alfonso), who said he would extend the loaner--he never followed up. That evening, the loaner was remotely disabled (Valet Mode) while I was driving, stranding me overnight in 20°F snowy/rainy weather on a busy DC street. I had to pay for towing myself to avoid freezing. The next morning (December 6), they called police (Rockville and Prince George's County), claiming I failed to return the rental. They also told officers my Florida license was "fake" or fraudulent. Police cleared me immediately. I repeatedly explained my disabilities (immune-compromised, OCD, ADHD, anxiety) and asked for accommodations to get my medication and belongings from the loaner (less than ¼ mile away at a friend's house). They refused and left me stranded without transportation or meds ever since. Now they demand over $14,000 in storage/rental fees--almost as much as the repair estimate--yet no work was ever done on my car. I have video, emails, bills, and records. This was unsafe, unprofessional, and unacceptable. Avoid if you value safety and clear communication.

Showed up to my house within a day, did a good job even though my car was a little more damaged…read morethan I thought so he couldn't make it look brand new. But looks good and was done for a fair price. I appreciate the help!

Submit a request for an estimate - Ricky replied quickly and was there the next day. He repaired a…read morepretty big scratch and a slight dent, and a spot on the wing as well. He was on time, communicative, and the price was fair for the work completed. Thanks again!