The ONLY place that i trust to maintain & work on my car. They explain everything they do, no…read moresurprises and easy to make an appt. Nice sitting area, coffee, popcorn & cold bottled water as well as soda machine.

Absolutely awful they sold me a faulty car. Took it to fix it for over 2 months and never touched…read moreit and they refuse to make it right. They won't trade it or fix it. They are very sorry people over there I will never go back i have a car that I owe on and they won't make it right and the car is not dependable it breaks down everytime I drive it. I dont advise anyone to go to nissan of gadsden period or their sister store Kia of rainbow city. I went to check the warranty on the transmission they supposedly replaced and they never did the work. They can't find anything they did to the car it's not even on carfax so it never got done I made payments on the car while they had it and was car less it's absolutely the worst place to go get a car all they do is lie to get you into a car very sorry shady people!!!

I bought my son a really nice Nissan Altima from here. They are very very reasonable and the cars…read morethey have out there are great quality cars. Ryan helped us and he was very professional and mild manner, I didn't feel pressured to buy a car. They have a great family and I will absolutely buy another car from H&R motors when I'm in the market

My husband and I visited H&R in search of a large 3rd row SUV and found exactly what we wanted…read more Megan provided labeled envelopes with copies of all paperwork so I knew exactly where to look for tag and warranty information. Ryan stayed in constant communication throughout the buying process- even on his day off and after the sale! We truly appreciate the helpful team at H&R and are 100% pleased with our purchase!

I was able to get right in and the service department was very nice and professional.read more

If I could leave 0 stars for this dealership I would. Where do I start? From start to finish, this…read moredealership has been an absolute nightmare to buy a car from. DO NOT plan on buying a car from this place if you live out of state, unless you want headache after headache. You can call and talk to 5 people and be told they will call you back and guess what? THEY DON'T. Employees at this place are extremely unhelpful and could care less about your time. We bought a vehicle from this dealership on 11/9 and live about 2 hours away from this dealership in GA. 1st issue; Took over 2 hours for them send over the CORRECT contract to our bank so that they could write us a check that morning, so we sat at the bank until after they closed because of this. 2nd problem; We drive 2 hours to the dealership (called to let them know before we left that we were on the way), and the vehicle wasn't even ready. Had to wait for them to fill the vehicle up with gas after we sat there for 2+ more hours to finalize everything. 3rd problem; Paid full price for all weather mats that were literally taken out of another vehicle on the lot, visibly used. At this point my wife and I were ready to go, so I bit the bullet and just cleaned them up myself when we got home. Braiden and Alex both who helped us seemed to have no idea what they were doing the entire time. Braiden was new, so I can understand, but Alex who was "training" him was extremely inefficient in the entire process, who ended up leaving throughout the middle of the process. This now had us sitting there with someone very new (not his fault) and waited 30+ mins at a desk for the finance manager who apparently didn't even know we were waiting after we asked 3 times how much longer this was going to take. 4th problem; We have now had the vehicle for 20 days, and the bank we financed with still hasn't received information, the tag office also say that they haven't received anything. They failed to date our tag for a month out, so we had to get a temporary tag just to be able to drive the vehicle legally. This was after we called and they assured us a new temp tag was being mailed. Jeremy (The General Manager) has seemed to try and be helpful, however good luck having his employees forward any messages for him to call you back, you will have to keep calling and eventually get his direct number for communication. Jason who we spoke to 2 times never relayed our message for Jeremy to call us back ASAP due to the constant issues. STAY AWAY FROM PLACE.

Requested my wife's 2016 Buick enclave with a transmission issue to be looked at and diagnosed,…read moreover the phone before even seeing the car he stated it probably needed to be rebuilt and that he had done quite a few rebuilds of this type. I asked if he could look at it and give me a quote on what needed to be done. I waited a few days and called back in which he stated that he had the transmission rebuilt and was working on getting it back in, I was not happy. I received a quote of $5,080.00 for the work done. I had a quote from a different shop for a brand new transmission for $6000.00. I got the car back 3-4 days later and about 2-3 weeks later noticed there was a shudder in which he said on 2 occasions of bringing the car to him that he couldn't feel anything wrong with it, so wife continued to drive the car. The transmission lasted a little over a year and approximately 20,000 miles before it was shifting horribly and lost reverse all together. It was over the warranty period so I didn't even bothalling Kenny's back. We have had to let the car go back as we are still paying on the car and the loan we took out to have the transmission rebuilt, which with the quote I was given after the work was started I wouldve opted for the brand new one. This was and is the worst experience I've ever had with a repair shop.

Kenny is always my go to mechanic when automotive work is out of my skill set. I've had him rebuild…read moremy transmission in my truck, repaired my A/C among other things. Kenny always does a great job in a reasonable amount of time. Yes some mechanic work is expensive but he is always cheaper than the dealership.

I would recommend never going to Mavis…read more We went in for a simple oil change and asked them to look over the vehicle before we left for vacation. Instead, we were charged for the most expensive oil change they offer without clear explanation. On top of that, I was given a quote for almost $2,000 in recommended repairs right before we were leaving to go out of town. I didn't feel comfortable with what I was being told, so I decided to get a second opinion instead. I took my car to Ronnie Watkins, and they diagnosed and fixed the problem for less than $100. When my husband called to question something, the guy in the office was rude. When I went back in, he was just as rude and told me he didn't "put his hat on" to know what my husband wanted that day--but he also never asked me what we wanted in the first place. Save yourself the time and go somewhere else from the beginning. Ronnie Watkins treated me honestly, fixed the actual problem, and earned my trust. They will be my go\-to place from now on\!

Highly recommend bringing your car to this location if you need tire help. I was visiting from out…read moreof town and needed help quickly. They were courteous and professional. Great customer service! I would definitely come back again. Thank you!

Moose helped me at Young Motors and I had an excellent car buying experience. Him and the entire…read moredealership worked so much with me to make sure I got the vehicle I wanted! I drove almost an hour and a half to check out Young Motors and I will happily make that drive again whenever we are looking to buy.

Last year I paid cash for a seemingly very well maintained 2012 Dodge Ram. I paid $14,000.00 for…read morethis truck. Within a week we found out the rear end was going bad. That cost me $1900.00 to replace. Then I heard another noise. The exhaust manifold was caked with caulking to hide broken bolts. I can't say they knew it but they sold it. Do they not check their vehicles out? Some will say, didn't you check it out before buying? I'm no mechanic, just moved here. I test drive and did all I could. This stinks bad. Money was wasted and they took advantage of me. Careful it doesn't happen to you. It revived the meaning of Used Car Salesman.

Really quick and friendly service! Great waiting area! We have used Pete Shirley Tire for years and…read morewill never use anyone else.

We called around for tire quotes and this business had a great price and their phone etiquette was…read morebetter than the others so we chose to do business with them. They were super friendly and quick. This is also a family owned business and we were glad to support a local business. I would definitely recommend using this business.

This review is 2 years long overdue. Back in June 2024 looking for a low mileage ford flex ,they…read morewere discontinued in 2019. So finding nothing local in 100 miles , opening the cargurus up to nationwide ,I found one at Ronnie Watkins Ford. I had bought a 2012, traded that for a 2016 and in 2024 wanted to get another newer model. Watkins had a red one with the 19 inch rims( always wanted the bigger wheels) I called and reached Mike, a salesperson. I explained that in New England all the 5 year old Felix's had 70-80-90 thousand miles and there prices were around 29 to 32,000. I use these cars instead of ford f150 trucks for work. Ok, enough of the I'm sold. I have a bunch of airline miles and flew from Manchester NH to Birmingham ,rented a car, drove an hour to the dealership and test drove the car. Checked all the factory hologram seals on the car to make sure no accidents or non dealer parts. Again this is my third flex.Their price was 8000.oo less then any flex in New England! So now I am sold and have to arrange to get this car up the New Hampshire. I gave a deposit signed paperwork, and bought an extended warranty . called an independent car transport and now fly back up to NH home in one day. Got in at midnight. i overnighted a bank check and a NH temp license/registration . Now I have to wait and hope all goes well. There are 10 things that can go wrong. The independent transport company is picking up the car on a Saturday . Mike the salesman is off and Patric the manager called me and said he took phone pictures of the car so there's a record of no damage as the transport picked it up. THIS KIND OF SERVICE JUST IS NOT HEARD IN NEW ENGLAND !! The transport driver brought the car up and we received it late Monday afternoon in perfect condition. he forgot the second key fob. I called Mike and they over-nighted the fob to me 2 days later. Again this is never the service here in New England..usually they just tell you to buy another! The transport cost 1100 bucks, the extended warranty was 2000 and add in the price i paid,I saved over 5000 bucks and the dealership was a pleasure to buy from. If I could get anywhere near 5 grand off a price in New England, the dealerships usually give you pisspoor service, (like idiots are are incharge. )many of the tactics here ; The check get cashed but the car isn't ready for pickup, or some other title problem ...usually turn into a stressful experience. Am in my 70s and after buying over 25 vehicles for myself, family and my business, Ronnie Watkins Ford gave me the best experience , eleven hundred miles from home.

Brought my truck in for 100K servicing and to get my brakes replaced. Picked up my vehicle a couple…read moredays later and noticed that the brakes didn't feel like they were worked on (having to push all the way to the floor). I contacted the owner, who then had Jonathan in the service department contact me (he was the guy who I initially dealt with). I had to come back in a different day, having to take off work, and they couldn't even provide me with a vehicle because of their mishaps. Jonathan could see my frustration and didn't even seem to care. If you have a better option to take your vehicle to, I would recommend it. I will update if anything actually happens.