this place is never open when its supposed to be. ive come here twice and they have been closed…read more try anywhere else but here

The man running the shop is an absolute sweetheart and knows his stuff! He is really patient…read moreshowing you all of your options. Good vibes and really good prices!

Extremely clean store with multiple options for hair care products. I will be back. Very impressed.read more

What makes this place different, than all the other hair/skin care stores out there is this. This…read morelocation is very clean and very organized. I understand that this store is new, but it's been open long enough now. Normally, these types of stores start going down hill. This isn't the case with this location. Maybe it's because it's located in North Buffalo, and not in the rougher parts of the East side of Buffalo. I find the inventory to be very impressive. Well worth checking this place out.

I went into Lengths with a friend of mine who was suffering from a bad haircut. She had a date…read morecoming up, so wanted to get a temporary fix in the form of extensions or a topper. The store was neat and full of hope with a pretty good selection of both. We were greeted by Mary, the sole employee on the floor this particular afternoon. We told her precisely what we were looking for and she told us the extensions were a bit expensive and probably wouldn't work for what my friend wanted. My friend told her cost wasn't an issue, so Mary then told her that their selection of colors was limited and it would be tough to match her hair (my friend's hair is light brown with some natural highlights). At this point, I'm feeing like this girl absolutely doesn't care if she makes a sale today. The three of us started looking through the extensions, and within two minutes found a perfect match to my friend's hair color. My friend said she'd need two packs of the extensions, and asked if Lengths offered a service to cut them there to the length/style she prefers. (There is a salon off to the side in this store, so it seemed like a fair question.) Mary told us that no, they do not do that there, and explained that two packages of extensions that my friend was intending to "chop in half" would be very expensive. Again, she assured Mary she was willing to pay whatever the cost would be (It turned out to be less than $200). Before finalizing her decision, though, my friend wanted to try a hair topper to see if she could get the look she wanted without having to find a salon to cut it for her. Mary walked us back to where the toppers were and pointed out the ones that are made of human hair. My friend chose one from the top shelf, so Mary got it down and showed it to her. When my friend asked to try it on, Mary informed her it is $5.00 to try it on. My friend agreed to pay it and then Mary put it in her hair in front of a mirror. The cost of the topper was nearly $600, which, surprisingly, Mary never mentioned given her history of pointing out how expensive the extensions were. I happened to notice the price beneath the topper, but my friend did not see the sign. When I said something about the price, my friend decided to go with the extensions. Mary took the extensions to the register and waited for us as we walked through the store looking at the other products. She never offered to help us find anything else and stood there quietly while my friend and I talked about her hair and just random topics. Mary was not ever at one point friendly or helpful. If my friend had other choices, we'd have left and gone somewhere else. If you know exactly what you want, there's a good assortment here of extensions and toppers and wigs. They also have other hair accessories like brushes, shampoo and products. However, if you need help picking something out, this place is probably not for you.

most horrible customer service EVER- bought a hair spray on…read moresale that was defective and when I went to exchange it the owner wouldn't honor the sale price. when I questioned him he claimed his pos system wouldn't over ride the price. it was an even exchange but he made me pay the non-sale price. in addition, he had the nerve to give me attitude! DO NOT buy from this place. Owner won't honor customer.

DO NOT BOOK FOR WEDDING…read more I had a trial with a hair stylist in October 2025 and booked her services for my wedding in June 2026. She spoke with my mom on the phone three weeks before the wedding, and we paid the final balance. Then, I received an email two weeks before the wedding saying she had a "scheduling error" and could not provide services as agreed. This is an unacceptable oversight. Furthermore, I contracted a makeup artist through Elle Aire as well, and when I reached out to confirm the day/time with her, she had not heard any details from the salon. She enthusiastically provided services as planned, and was fantastic to work with, but the lack of organizational and logistical leadership on part of Elle Aire was alarming. While the hair stylist who cancelled did recommend a stylist from another salon who was able to provide services (and whose work I liked even better than the original Elle Aire trial) this scenario caused unnecessary stress in the final weeks leading up to the wedding. In sum, do not book hair or makeup for major events through Elle Aire Salon, as they are not able to competently manage these bookings for a stress-free wedding experience.

#Thankyouthursday- Kayla is so magical, that I make an appointment every time I am back home to get…read moremy hair done with her (from California.) She colors, cuts and styles my hair. She goes above and beyond with her time to make sure I leave the salon feeling more beautiful than when I walk in. I never think twice about how much she charges either because finding a hairdresser you know and trust to take care of your hair is priceless! I trust Kayla with all my hair needs, cut, color and style and her honest opinion on any hair products to keep my locks smooth and silky.

excellent cuts and color at fair prices! lots of parking on the street nearby. love love love this…read moreplace.

I have no idea about the quality of services offered, but that's only because the app they use for…read morebooking isn't working properly and no one is here at 10:10 am on a Tuesday. According to Yelp they're open at 9:00 am on Tuesdays and their website says they're open at 10:00 am. Their app said there were appointments available at 10:00 am but I was unable book through the app so I decided to show up anyway in case my request for an appointment went through.

My son and I have been getting our haircuts here for 7 years. If you are looking for consistently…read moreexcellent haircuts and styling this is the place to go. Sarah and Mercedes are fun to be around & are very personable. The salon is always clean and swept. There isn't anywhere I would trust with my hair other than Elysian.

A basic hair salon, nice people. I've been getting my hair cut and colored by Karl for 10 years…read moreand always get compliments. He spends half his week in NYC so you need to set up your appt ahead of time. The other hairdressers seem to have a steady flow of happy customers.

Everyone there does an excellent job, great haircuts and fabulous color. All of the girls who work…read morethere are very pleasant and friendly which makes for a really nice atmosphere. I highly recommend Jazzing Hair Salon you won't be disappointed.

I arrived on time for my appointment with the owner and was left waiting in the waiting area for 40…read moreminutes. The stylist never acknowledged that she was running behind or offered any apology, she instead peeked around the corner and said "I see you" like a teenager. I was so frustrated that my appointment would start at least an hour late that I chose to leave. She then marked me as a 'No Show' with the Square Appointment Software. Also what was most obvious as I sat in the waiting area is how filthy this salon is. It confirmed my choice to leave.

Should have walked out. In addition to the worst haircut of my life (cost $75) I was left waiting…read morealmost 40mins upon arriving for my appointment while the stylist/owner took a personal call (not an emergency). Came in with shoulder length hair. Asked for a messy bob with side bangs. Made sure she knew that I was required to pull it back for work. I got a mullet! and I cannot pull it back for work (without many bobby pins- thankfully I have those). Layers are not blended, and it is so short around my ears that the hair doesn't stay tucked behind and sticks out. On the way out she said "you might look like a mushroom for a little bit but give it a month to look good"... What?! And "Well, you are not crying, so that's good". For the record, Michelle, I have been crying. Unfortunately, tears do not make your hair grow faster. Traumatized.