I have taken 3 or 4 vehicles to Tooles, and have been very satisfied everytime! The most recent…read morewas my daughters car that the AC compressor needed to be replaced. I was trying to save money and bought one online (guaranteed to fit). Tooles agreed to put it on for us. Of course it didn't fit, so they got a compressor that DID fit, and got it on and ready to go in TWO DAYS. It ended up costing about the same as it would've if I had just taken it there to begin with. I have returned the online purchased compressor and am waiting for a refund. Always cheerful, always thorough, honest. Thank you to the crew at Tooles in Jackson!!!

Outstanding service!!!! Family friendly and trustworthy!! I would highly recommend this place'read more

This small shop came highly recommended from several people, and they didn't disappoint! They just…read morerecently re-geared and added a locker to my Jeep TJ. Fast, clean, friendly service at a very reasonable price. I highly recommend

I was recommended to this shop by a staff member at the Sacramento Auto museum praising how great…read morethis shop was. I called the shop a few times, no answer. I leave a few voicemails, no call back. I send multiple texts messages as advised on the voicemail, the text message is viewed, no reply. If the shop is busy all good, just reply to the text message to let me know. Kind of sucks to get recommended by the Sacramento auto museum but the service is no good.

My Friend put Engine oil in his Audi Q5 radiator fluid tank by mistake and drove for half an hour…read moreor so . We called Jonathan for help and he was quick to respond . His advice on how to fix it by draining oil , flushing oil by using blue devil flush and running the car . He worked meticulously on this job . Reasonably priced labor and quick to help .

My older snowblower wouldn't start. Jonathan came out, worked his magic, and now it starts easily…read moreand runs smoothly. Great communication and service. I wouldn't hesitate to call him again. Thanks Jonathan!

I made an appointment to check on a few oil leaks. They cleaned the engine thoroughly and drove it…read more. No leaks. Cleaned the engine again and drove my car again. Checked again and still no leaks. The owner thought maybe with the previous oil change they spattered the oil all over.

My power steering went out this week and I was having a terrible time driving it. Took it in to the…read moreguys at Crossroads Auto and they quickly fixed it for me. I also had an issue with my brake light not working and they even took care of that and didn't even charge me. I really recommend this auto shop to anyone needing repair work done. Valerie S.

TERRIBLE SERVICE, if you could even call it service. As a business owner communication with clients…read moreis a necessity. Jeff has failed to respond to any calls, emails, and is never present in person when attempts are made to contact him at his office. He has not provided any cost estimate, nor any estimated time of completion. He has held my cousin's truck hostage for two months and is completely unreachable. This is incredibly unprofessional, inappropriate, and jeopardizes people's livelihoods who require transportation for their jobs. DO NOT USE THIS BUSINESS. You won't see your car for months. While we were there in person just now, met another individual who was waiting outside hoping to catch Jeff since they have been waiting to get their car since JANUARY of 2025!!

I Took my car to Paramount Motor Works 5 months ago to get some work done. I need help. Jeff will…read morenot return my phone calls. It has been over 5 months. I have gone by the shop every day for a week. No one is ever at the shop. I did call Sheriff. They say its a civil matter. I have no idea if the work is complete or what.

I was on a short time frame and the owner stepped in to help me out. He got right to the problem,…read morefixed it while I waited. The owner was friendly and noticed I had mice in my engine compartment. He also provided a solution for that! I highly recommend this shop!

I was close to being stranded on my way from Placerville to Pioneer, and thinking about the costs…read moreof towing and/or Ubering back home. Right by where I landed was R&M Transmission. I asked them for advice and they recommended Lynch's. Made it over to Lynch's and was back on the road in just a couple of hours, at a very reasonable price. Many thanks to Jeremiah, Dakota, Steve and Keith. Not only were they professional, but I just really enjoyed the time chatting with them and observing the efficient and cooperative operation of that repair shop.

Brandon's commitment to quality and excellence is astounding. Many years ago I feel in love with…read morethe idea of owning a mid-50s car and driving it as my every day car. I am not a 'car guy', I just fell in love with these cars as works of art. Now, I drive a gorgeous 1956 Chevy ... none of this would've happened without Brandon.

Took my restored 1970 C10 pickup to Brandon for some repair work. Great service, top of the line…read morework. Money well-spent. I have a new mechanic. Thanks Brandon!

I can not say enough about Tom Sterns. He is a great person who cares about his customers. I…read morewould highly recommend his services to anyone that needs work on their vehicle.

They have always had a reputation of being arrogant and passing on oil changes and such, but last…read morenight their AAA service would not tow my car because it isn't being towed to their shop; stating that it could not be towed at night to a closed shop. I told them that the owner was on the shop premises , but the tow truck driver indignantly refused. I called AAA the next morning and Stern's told them that they didn't tow vehicles without someone being at the vehicle when they arrived. Thats an absolute lie as the truck was in my driveway and I was at home waiting for them. As I said they have always been arrogant and over priced, but when a new owner bought into the company I expected it to become the GO TOO shop in this small town; instead they are the same company they have always been. Now they seem to be just an overpriced bunch of grease monkeys