My daughter rented there for 6 years. When she was going to move out she informed Valentina who…read morenever got back to us about her security. My daughter left the apartment spotless and carpet cleaned the old carpets. She never fixes anything and you never can get a hold of her. She has done this to many people in the complex. The apartments have mold in them. My daughter had to throw stuff out because it was ruin from the mold. She is suppose to have a account for the security earning interest to give back to the renter. I found out she spent all the money. DO NOT RENT AT KENSINGTON MANOR!! You will regret it.

Pictures are specifically building #8 3rd floor apartment. The size of the rooms are quite large…read morecompared to other place in Middletown for the price. In a nice tucked away residential area. Would recommend for family or students

I've lived here for almost two years and really have enjoyed my time here. My apartment is nice and…read moresecluded. The surrounding area is quiet overall. I can frequently hear my next door neighbors slamming their doors, but that's about all I could hear. Staff is responsive and will fix a maintenance issue within a timely manner. Apartment grounds are well kept. the only issue that I have with my unit is the lack of storage. It's a great apartment for one person. Luckily Sutton hill has other floor plans for larger families. I recommend this complex.

No upkeep and maintenance is unresponsive, regardless of the number of work orders you submit…read more After lease signing you will never be able to get management to answer the phone. Before moving in they would answer on first ring. Now i have to physically go to the office for a response 100% of the time.

We were welcomed and helped right away! Barbara was took time out to walk us through the…read moreapplication process. She was so pleasant to my family and I. We are looking forward to moving in July 1st

New management!!…read more I've had such a great experience living here! Delilah is one of the kindest and most helpful people I've ever met--she walked me through every step of the moving process with ease and made me feel truly heard without any judgment. Julius is an amazing property manager who makes sure any issues are addressed and resolved right away. Because of the way they manage the property and how easygoing and supportive they are, I've recommended this complex to so many people. Couldn't be happier with my choice to live here!

These are unique and fantastic family designed and run apartments. The proof is in the pudding, no…read moretwo apartments are alike yet each is thoughtfully designed. Management and maintenance crew are onsite and always present, feels like home.

For anyone in the real estate market - buying or renting - DO YOUR HOMEWORK - and know where you…read moreare really moving and who you are renting or buying from. In December of 2021 I moved into a converted warehouse loft-style apartment that was absolutely gorgeous and designed beautifully - Downtown Village on Montgomery St. in Middletown - touted as high end, luxury loft Iiving in Middletown. Not so much. I moved my 90 year old mother in with me and the owner and staff were welcoming, helpful and seemed to really care. Almost immediately, mold and dampness appeared on the walls and floor in my mother's bedroom, living room and front closet. It became a huge and ongoing problem. They attempted to get rid of it multiple times, a professional inspector was called in, but within days of their attempts, the mold and dampness was back. I had to move my poor mom, on oxygen, into the living room, as far away from the wet, moldy walls as possible. We lived with this mold (As did the other tenants on my ground floor) the entire 7 months I was there (Mom sadly passed 3 months after her moving in.) I basically had no choice but to move not to be exposed to this health hazard. The mold destroyed leather bags, coats, clothing, books, and worst of all, some of my mom's original artwork. No restitution was offered whatsoever, and two letters with photos of the mold and damage were comepletely ignored by the landlord, Sal Vasapolli. I honestly thought I was dealing with a different person who truly cared but I was mistaken. BE AWARE and know who you are dealing with and where you are going - especially when loved ones are invloved.

This place is about a year old..... It's the nicest apt complex I've been to!!!!! Beautiful,…read morespacious, and they have tv rooms with leather couches, large party room and a quiet library type room for you to use when you have company. Also, laundry onsite at each building. The good news is, they cater to the handicapped. If you're not handicapped then there's some bad news.....Downside is that all the apts are designed for wheelchair accessibility... Thus your counters are very low. But the showers are very large and wide! Overall fantastic place! I highly recommend you fill out your application now.

Welcome to the value place! Options are available like a choice of either classic or renovated…read moreapartment space with amenities. Utilities are not included, not even water and sewer $39. Pets are ok. Dogs both small and large are welcome, but a breed restrictions exist. Cats are ok. The pet rent is $55/per pet every month. Oh, don't forget to add your pets to the rental insurance for the incidentals, so they don't take it out of your deposit. Parking fee is $15/month Outdoor space is a bonus with either a patio or balcony.

i could have never believed in a million years that they could have done what these people did and…read moreget away with it. but they did. its not over by a long shot. you cannot treat people this way. throwing terminally ill people out into the november cold because they cannot do their job properly. then lie and notarize legal documentation, served legal papers improperly. demand paperwork on a certain date that i wasnt given until the evening of said date. it is the most disgusting, cruel, evil, heartless people you will ever have the displeasure of coming across. i have never been late or short on one rent payment in all of the years i have been here. i have never caused trouble or been spoken to about causing problems etc. but becausethey couldnt manage to get the proper renewal paperwork to the correct place. i am homeless. they had me believing that i would continue to live right up until 6 days ago. now i have 2 days before the sherriffs come and throw me and everything i own into the street. they wont even permit me to pay for extra time to find a safe place to go. if you move into this place its on you. but mark my words. you are dealing with some very ugly people who dont care about anything but their wallets. the owner is worth $5.5 billion dollars. he made that money making people live in squaller. check into the website "pissed consumer" search morgan properties. over 800 complaints about people living with rodents, bugs, black mold, water pouring into light fixtures, sexual harrassment by the maintenance people l. the list goes on and on. i got thrown out for standing up for myself and demanding what i am entitled to by law. but because i dont have the money they do. they get away with murder. as i said. i may not be able to do anything to save myself from being homeless right now. but i have a quite a bit of attorney's/legal services telling me that i have quite the case. all of the people that were informed of the purgery and improper service of legal documentation. and the fact that it can be proven...ignored me. so from the person who served the paperwork and lied. to the office manager/notary who knew it was a lie and notarized it anyway to their attorney's and the jjudge. they were all informed and ignored it anyway. they all knowingly use purgered documentation to cause me to be homeless. i wont forget any of them. and as soon as i can find a safe place to go. im coming after each and every one of them. legally. i am in no way threatening violence or even an in person confontation. they would run and hide anyway or call the cops if i showed up up there. because they know what they did. and i have i right to be angry and scared. but in no way shape or form am i threatening anything illegal. i am however promising them that they will not get away with this! if it takes me until my last breath. i will make sure that they are all reported to the proper authorities. lying and and knowingly notarizing that lie on a legal affidavit is the same as lying under oath in a courtroom. punishable by up to 5 years in prison, 5 years probation and a pile of hefty fines. apparently these people are all absolutely perfect in every way. they have never had a crisis or emergency. i dont even think they know what the word compassion is nevermind the definition. it gives me chills and nausea just to think that these people have absolutely no problem putting an older and terminally ill person (stage 4 across the board) out into the november new york cold. to imperial gardens/morgan properties.... please do not forget my name. i am probably the only person to ever pay all 7 years worth of rent on time (or early) and in full. but this will definitely not be the last time you hear my name. you will be seeing it for a long time to come. i will be the plaintiff in an enormous lawsuit naming each of you specifically. if i have to sue you all individually so be it. as mentioned there are several attorney's interested in this case. so much so they are willing to take it pro bono. if there were more of me, it would already be happening. you know the old saying about karma. its a b___h! did i mention that my middle name is karma!!??

Great place to live with a great environment! The area is nice and safe. The staff was always…read morehelpful and timely. I have lived here for 3 years and honestly have no complaints.

I lived here for twenty plus years went through 3 different owners in the beginning it was good…read more Now not so much. This is not kid friendly. no playground no pool. they remodeled but they take out the dishwasher and get more cabinet space just to save on water. No storage at all they have a utility room which did have a washer and dryer which got taken out and you can not use this for storage. jacked up the rent by $200 - $300 a shot. they force people out so they can bring in people who can cope on their own but get there rent paid for by the government these people are not to be trusted. it is ok I guess if your single and can afford it. you get cold water for free everything else you pay. as far as snow removal and getting out that's when ever. Don't ask for anything you are not getting it.

After three attempts to contact the property owners here about them losing my check and charging me…read moreextra fees, I have gotten no response. On top of that, I have had maintenance men ignore a leak in my ceiling three times, because they said it wasn't a big deal. It had dripped several times before I contacted them. Today my neighbor's entire bathtub drained onto my computer desk, so I guess they just didn't want to fix it. During a winter warning, it took over 24 hours on a workday to be able to move my car out of the parking lot. My neighbors scream constantly. Their family honks their horn at my window so they can scream at each other from the balcony. A man in socks came to my door asking if he could pay me to pretend to be his uncle. I have been scammed my the utilities representatives they have sent to our doors twice. This apartment is a nightmare.