Prior to changing owners this place always picked up telephone and was able to answer questions…read moreabout deliveries. Now, I can never get anyone on the phone- the phone tree just goes in circles. Good luck actually speaking to an actual person. Once there, service is ok. Update- business provided AI to my post- awesome! Poor service

Had very good experiences here. Friendly, helpful and accommodating. Easy in and out, without long…read morelines.

Truck rental contract doesn't match reality, as a result I overpaid 3 times on refueling.read more

There's an App to rent truck or storage unit. We didn't use…read morethis location for moving materials or a rental. U-Haul can install a tow hitch on your car/SUV for you. Appointments are readily available, and they take less than an hour to install it. Their installation does not include the electrical wiring to connect the rear lights or brake system on what you're towing. You'll need to find another group to do that work. Full marks for great appointment, availability, polite staff and fast, Service!

I needed to get photos for the Canada C-3 application. When I called around, most places didn't…read moreknow what I was talking about, but Postal Annex did! I went in for my photos: professional and helpful staff, knew just what I needed (even had the photo specifications memorized). The store has a good set-up for taking the photos, and the clerk printed them right away, cut them to size, and added a legible date and store stamp. The whole process took maybe 15 minutes, walk-in! Very happy customer.

Binita was super helpful and I was able to send my passport off without issues for replacement…read more Highly recommend!

We had a fantastic experience with this mover! Gregory and his team arrived right on time. They…read morewere entirely accommodating of some last-minute changes with the large furniture we wanted to move. They were efficient and took great care of our boxes and furnishings. They went above and beyond with both the packing and unpacking. They followed instructions to a T. In half the time I was expecting, we are all moved into our new place!

We had Domingo and his crew assisted us with our move today. They were excellent: friendly,…read moreattentive, and very mindful of our things. They gave great advice about how to handle future moves as well. The quote we received was fairly accurate, though they actually delivered more expediently than expected!

Was skeptical about walk in availability, however my family was lucky enough to have Nick help us…read moreout! Not only did he find the best deal with a busy business day, but he was super friendly and more than capable of helping others at the same time. Glad to see him working here !

I've been coming here for years. I've always had a great experience. Friendly service and huge…read moreselection of trucks to pick from. Great selection of moving accessories as well. One stop for all your moving needs.

U fortunately thy closed due to the landlord selling the entire shopping complex to developers…read more I've never had issues receiving tracking, notary, or help from Chuck. Hoping to find where they move to and continue using their services.

Such an awful experience at this Postal Annex location. I've had good experiences at other…read morelocations, but this one was a complete nightmare. I stopped in to drop off a few return packages since it was conveniently on my way home -- big mistake. Chuck (who I believe is the owner) didn't scan any of my packages, which was immediately suspicious. When I questioned it, he said they don't scan these kinds of packages... yet he ended up scanning the FedEx one but not the USPS one. When I asked for a receipt, he refused and said, "We don't do that here." I had never heard of a shipping place that didn't offer drop-off receipts. I was caught off guard and honestly should've asked for my packages back right then, but I was a bit shocked. I turned right back around and came back to retrieve them and he said no because once packages are "past the counter," he couldn't return them and they're already all mixed up. I pointed out that he didn't even scan my packages.. and I could clearly see one of my packages. I even offered to match my ID, but he refused and was incredibly rude about it. I should've read the reviews before stopping by this location.. that's on me. But now I'm so worried my packages will get lost or never make it to their destination. This is a ridiculous way to run a shipping business. I will never come here again and will absolutely be warning others to stay far away.

The bot keeps asking same questions which I have already responded to and not really listening to…read moremy requirements

Nobody likes being clowned or played. People work hard for their money. Something in my gut tried…read moreto warn me, I knew it was a scam, something told me. You are offered a reasonable rate, you move in, then BOOM! Your rate goes up 54%. it went from $180 to $277 in only 3 months. They are aware they are causing emotional harm and unnecessary stress on their customers, but they don't care at all. Our entire system is failing when these companies can manipulate the fair market value of storage unit rentals, thereby price-gouging everyone. It is very clear they are using software that raises rates, violating anti-trust laws, destroying a free market that harms the consumer. I thought I met a friend, but he wasn't; he is just another employee working for a company that cares nothing about people and only cares about enriching itself. I remember hearing him say that rates are going up again and he can get $325 for my unit. There needs to be laws passed that rein in these facilities, a rent cap, a cap on rent hikes. They should not be allowed to raise the rent every 3 months or every year. If rent is paid leave the consumer alone. Strict rules and heavy penalties, and fines need to happen. Or the harming of consumers continue.

Easy dropoff and got some quick help from the staff. They're easy and I always do all my amazon…read morereturns there.

Staff has always been so nice. Ive returned several items and each time is a good experienceread more