First off, I'd like to thank this place for finally allowing me and my family to reevaluate and get rid of/sell/donate unused items collecting dust in storage. We now have everything we need in our small home and nothing else siphoning our money away. As far as this place, they don't even email you letting you know of price hikes "back to market rate," they send a certified letter in the physical mail. They know these are easier to miss. They don't hesistate to email constantly about paying them though. The location is convinent and quiet with nice tree coverage which is nice to drive up to. Honestly, we are just done with paying to store things we may never use again especially given these tricky price schemes. Save your money and sell/donate your things if you can. Clutter free living has been such a weight off. You can do it too! Good luck. read more

We happened to come across Extra Space Storage while trying to find a storage unit somewhere between Mountain View and San Jose. Luckily, this location had exactly what we needed - a climate controlled 10x20. Anthony invited us to stop by and take a look at the unit and facility. We were amazed at how clean the building, grounds, as well as the unit was. As first time storage unit renters, Anthony took time to explain our options and how access/security works. On move day, Anthony was super helpful with 'locking down' one of the elevators in the building so that our move crew could go up and down without needing to press the access code in each time. Luckily there were no other large moves happening at the same time so that this could be done. This saved a lot of time for us, and we truly appreciated it! Anthony and the other employees at this location have been extremely friendly, communicative, and easy to work with. We also felt that the pricing was very fair for the time of year we rented (end of March) for a climate controlled unit. We highly recommend this location if looking for a unit in the Santa Clara area. read more

Scott facility rentals cost on 10/30/25- $29 Admin Fee on all units. Just because. $683 for a 10 x 30 drive up unit. $559 for a 10 x 20 drive up unit. Guaranteed to double after you move in. Only month to month!!! Plus insurance costs. In other words, they could have a fire, theft, vandalism, and you are responsible. Wow. Looks like racketeering here. Congress needs to intervene and set some laws governing this racket of extortion. Outrageous fees and no legal checks. read more

We rented a 10' by 20' unit for two months to store our home furnishing. At home, we had our hardwood floors refinished and needed the unit to move our belongings into it. These storage units are very clean and our furnishing stayed clean while stored there. The security system around the place made us feel safe to keep our stuff there. Anthony gave us one month free deal that made the cost very reasonable. We highly recommend using this facility for household storage. read more

Iv been renting with theses guys for a while Good people clean facilities Plenty of room read more

Scumbag fucks. I called them to check on their advertised rate (which was in no way advertised as a promotion) and to ask the guy on the line frankly if they would pull some bait and switch rate change on their rates, and he said that he didn't know how they adjust rates but in the last 9 months he was there no rates were changed. Lo and behold I get my stuff moved in around Oct, and it ain't even January yet and after charging me twice the amount in Oct than the advertised rate (for first month they say), they raised my rate 80%!!!!! Stay away from these bloodsuckers, may as well take a higher promo rate from Public Storage, in the years I went with them they never ever did me like this. No warning, no emails, no voicemail, just my credit card telling me about their dirty bullshit tactics. I'm out of the country at the moment and indicated as such that I was looking to be a long term customer. Planning to head back as soon as I can and give my business back to Public Storage. read more

Extra Space Storage - Tricked me with a rate and never mentioned they were going to screw me over in less than 6 months, even after I asked!!! Greedy POS - Self Storage Near Me - Santa Clara, California

I honestly want to let everyone know "(Extra Space Storages) is one of the best storages I've ever used. I got help from two men who are really helpful. They were patient ,They were nice , They had a great customer service & It's clean. There were no hassles at all. I want to say "thank you " to Josh CHU the store manager also Melvin, GONZALEZ assistant store manager. I appreciate you very much for a smooth way for storage! read more

Anthony helped us get setup with storage space and clearly provided all the details of the rental terms etc. Very friendly. This place is super clean. The access times are very convenient, unlike the other storage place we moved from. read more

Great service from Anthony and team Clean area spaces are well maintained easy access to storage spaces read more

I needed to keep my sister's staff for 3 months and it was huge. She had so many things that I had to find a storage. Researched and got to Extraspace. These guys are so quick. I got my storage in 5 mins over the phone and moved items there in 1 hour. Highly recommended! read more

Extra Space Storage - Self Storage Near Me - Santa Clara, California

Rented out a 10 x 5. The location is spotless. It's a very nice location. It's cleaned daily. And the access gate hours are very good compared to other locations. They have drive up access and a building towards the back. The building is climate controlled which is nice. read more

A great storage location: modern and very clean. It feels very safe contrary to some other locations. The staff is courteous and helpful, and the manager, Anthony, is friendly. We have been at that location for 12 years and we love it! If you need a storage unit, I would highly recommend this location. read more

Amazing customer service by Nicholas! Nick was very attentive and customer focus. He listened to my requirements and made sound suggestion. He was very honest and helpful. He helped me make the right storage choice. Highly recommend using this storage facility and ask for Nicholas! You won't regret it! read more

The best storage ever! And great customer service! I like this location because I feel like it is safe and clean and I trust my things being stored here. The staff have all been really nice and very helpful. Highly recommend! read more

I appreciate how easy it was to get everything set up. Thanks to Brittany who answered all my questions over the phone prior to coming to view the unit. And extra big thanks to Anthony! He was polite, clear and helpful throughout the process. Good team and clean units! read more

I moved into a storage unit at Extra Space and Taylor and Anthony were incredibly helpful and friendly. Taylor was still training and he did a fantastic job. Both of them were the nicest they could be. When I reserved the unit I spoke with Britney and she was just as friendly as well. If you're looking for a place to store your things, definitely check out this location on Scott Blvd in Santa Clara! read more

Anthony the new manager is awesome and helping with everything and since he got the job things are running smoothly here. A+++

I want to thank Beverly and Tony for finding me another storage unit close to my current unit. They were both very patient with me and helpful and I wanted thank them for both their help!!! read more

Extra Storage Space was an amazing experience. Fast and friendly service and they took care of all my needs. Want to thank Brittany for her amazing customer service. She did me a solid by taking care of me as a customer and made sure my experience was one to remember. Definitely coming to this location and getting help from Brittany!! :) read more

Anthony was very kind and helpful in guiding my decision for what size storage I would need, the locations within the facility, and the pricing. He helped me every step of the way to rent a unit and inform me of all the various aspects involved for a first-time rental so there would be no financial surprises. His kind and helpful demeanor made this very easy for me to patronize this business as opposed to another one. Anthony also ensured that I understood how to use the keypad to gain entry, to familiarize myself with the lock that I purchased from him and any of the little details within the facility. This storage yard looks fairly new and it's extremely clean, organized, and well-managed. When I made my first drop off to my unit, Anthony was in the facility with a broom and a scoop making sure there's no debris. This kind of service speaks for itself! read more

I wanted to update my review. So in less than one year the rent on this unit doubled. Additionally Anthony Amorim the district team lead is super petty and arrogant and if I were a sales or accounting manager at extra space storage I would be concerned with the way Anthony Amorin treats customers. I would not be surprised if any extra space storage location he is involved in loses customers and more importantly revenue because of Antony Amorin and his lack of professionalism. He is rude to paying customers and if any higher level management wants to talk about the latest conversation I had with Anthony let me know. I think Anthony needs to be retrained in customer service so that revenue is not hindered because of Anthony's ego. read more

I have had my belongings stored at Extra Space Storage for six years. It's been a fantastic experience. Clean, safe, helpful, secure. I want to commend Brittany for her excellent service these last few years. If I need a storage facility again, I will definitely come to Extra Space Storage. A very professional company. Thank you! read more

First time using a storage facility and everyone here has been super nice and helpful. I just had to load a few pallets into my unit and Nick came by and helped out without me even asking. Would totally recommend this place to anyone. read more

This was a great experience. Not only was the move in easy, everything was explained very well. They have the app on your phone so getting in and out of the security gate is easy and quick. And when I switched my credit card and forgot to tell them they reached out instead of adding late charges and they were very gracious when I moved out also. read more

Great help from Anthony and Brittany from extra storage space on Scott Blvd in Santa Clara! Thank you! Easy move in, great location , new storage units! Very Happy! Atanas G Santa Clara read more

I had a very good experience dealing with Nick and Brittany. We unfortunately got locked out of our unit and lost the keys. They quickly had a solution and came up Goddess in our unit. Also assisted us with some ice cold water. I was very pleased with the level of service I got five stars for sure!! read more

Great customer service and support :) Nicolas and Anthony are handsome fellows, Brittany is very kind and anytime I need anything they're here for me! read more

Most secure, clean facility I have used in 20 years in the South Bay. Plus incredibly helpful staff

My 5 x 10 storage unit went from initial move in price of $62 to $132 in less than six months. It's a new facility and they banked on luring tenants from other facilities with low price come-ons. I guess it worked. Don't get fooled like I did. Now, I regret moving there at all. I have to spend my time resorting and stuffing and re-packing. UGH! BTW, I never blame the hard-working staff. They have nothing to do with making policy. They just do their jobs as best they can, like the rest of us. Dear "Emily Business Owner" - Did your "costs" double in five months? Would you agree to pay DOUBLE for the same services you initially got and signed a contract for? Can you prove it? Or is it just a scam? What changed in 5 months? Why are low price promotions only open to new customers? https://www.storagepug.com/blog/are-promotions-and-discounts-beneficial-to-my-storage-facility? ANSWER: [QUOTE]"Here's the thing: If you're at least 90% occupied, there's no need to panic and offer self storage specials or discounts. Your facility is 90% full for a reason, and it's likely you can draw closer to 100% with customers paying full price."[QUOTE] read more

I moved so I wanted a storage place closer to our house. I found that Extra Space Storage was 5 minutes away. Jimmie was a big help with showing us two different storages. read more

Completed much of check-in on line & over phone. Richard is easy going and helpful & made the process smooth & painless. The unit itself is in good shape; unlike some units I have and have had in past, no rat poison in unit (great!), & no need to juggle door up & down to get latch to close and lock. All in all a very easy check-in and positive experience. Thank you, Richard & Extra Space Storage! read more

Friendly service by Anthony showing a unit for rent. Explaining all the value added options available and upfront fees. Definitely would recommend that you give this place a look. read more

Great service, I would like to thank Anthony. I really appreciate your help. The property is clean.

I was a long time customer at a different "big name" storage place with the same features as Extra Space Storage (inside unit, temp controlled). Finally had it with the other place's continuous price increases. So I took the plunge and checked out Extra Space. There are five real near by. Looked at reviews, scoped the places out - if people are using them, that's gotta be a good sign right? I was really excited about moving into this place. Raved about it to friends and family. Encouraged them to consider it if they had a need. Nevermind, I don't want to influence anyone to rent a storage unit. If they do, great. If they don't, great. Three months after moving in, "..our rates are reviewed and adjusted depending on current market conditions. As a result, we are letting you know...". An increase of 65.6%!!! I don't think I moved in under a promotional offer. Feeling disappointed, in this *current economic climate* it really sucks all around. I couldn't help thinking if "current market conditions" meant people are losing their homes, looking for storage so spaces are getting competitive? That would be depressing. Extra Space and other storage places are crystal clear, they'll increase prices to the extent of applicable law, decision time, pay up or move out. Don't get me wrong, of course I knew the price would increase. Just not 3 months in. The other place wasn't until a year after, and thereafter. Yeah, I was at the other place a long time. read more

I just recently cleared out my space as I moved to a different county, and the staff were very helpful and checked in with me several times. I didn't have ANY boxes, and thankfully they had boxes I could get and a dolly I could borrow. They're very reasonably priced and helpful. If the rate increased for whatever reason, they made sure I was notified. Would recommend. Thanks for your help and understanding. read more

The storage unit is very clean and number of trolleys are available for moving. And wonderful customer service. Explaining everything clearly, not hesitating to explaining or walk through the storage unit. Overall it was the best storage unit experience read more

We came in today to rent a small space storage space. Made a call to a number listed on a google site- it was a central/ corporate office. My initial questions were answered and I scheduled an appointment today to see the storage site and unit. Within minutes, Brittany ( Assistant Store Manager) called to confirm my appointment and gave me the opportunity to ask more questions and provide additional information as requested. Came to the storage site with my husband at our appointment time, and I was impressed at how clean the site is - inside and out!! Anthony, store manager, greeted us at the door by name and gave us a ride to our our unit on a golf cart- what a treat as it's been a long day already! We agreed to the very clean and secure unit and lock system on the unit itself. Within minutes the paperwork was done and are very satisfied customers! Renting this storage unit was very easy under the guidance of a very professional staff and a total company that cares about customer service and satisfaction! read more

My boyfriend has been with Extra storage for about a year and I needed a storage unit. He referred me to them and I have been nothing but pleased. The staff was friendly and helped me find the best storage for my money. It is a clean unit and never had problems with bugs or anyone tampering with anything. There is security gate to get in and they keep great track of all that come and go. If I need any assistance with anything, thestaff is ready and willing to assist. If you're looking for a storage unit at a good price and great customer service along worth cleanliness and security, this Is definitely your spot! read more

I needed a storage unit after my bf and I broke up. I found this place since it is close to where I am currently living. They had told me the unit I got was $129. They had a sign that is out in the front advertising first month free and the first time I went there to look at the place, someone told me yes that is true. When I finally went in to sign the documents, I was told it is no longer valid and the promotion expired yesterday. So here I am thinking they just have not had time to take it down yet. It is now 5 months later and it is still there...false advertisement much?? I went online to make a payment this morning and saw that my payment increased $19 dollars. When I called to ask, they told me there is an increase after 5 months BUT after that I will not see another increase for another 9months. Wow! Lucky me! How nice of them to NOT have disclose this to me when thy rushed me to sign all the agreements. Note...I do blame myself for not looking closely at the disclosures but I would think that would be disclosed right off the bat. Also, when I asked about the first months rent free sign and told them what I was told when I first rented it and how I was told it expired. The lady on the phone says it depends on the percentage of the unit rented. Guess they need to keep their stories straight. Which is it?? Expired or depending on the percentage of rentals?? So basically it's whenever the hell they feel like it is. That's how it sounded to me. There is no expiration date like the original person told me. So in the end, I got cheated out of the first months rent when it should have been free as advertised. Second I have to pay for increasing rent. So needless to say I am going to try to clear out my unit as soon as possible before they decide to increase it again. Argh!! read more

I stored my stuff here two months ago. I had a very bad experience there was false advertisement it said the first months rent was a dollar. Once I chose the unit that I wanted and it was time to pay that's when they told me that the unit I just picked was not on the special one dollar for the unit i chose. Then they talked me into staying there and they gave me half off. Then after 3 months they raise the rent on me read more