Always love going into DeVons for our jewelry purchases. Our favorite guy to see is Alex Munoz. He's always a great guy to talk to and willing to help us find what we're looking for, or something close enough that we most likely want more than the original idea. Thank you to you and your team of Associates that always seem to care. read more

DeVons Jewelers - My husbands new Bulova. - Jewelry Near Me - Fresno, California

I went to browse with my partner to get an idea of what rings we may like in the future. We were approached by other workers but Calvin went above and beyond. He was patient, gave us some ideas and really tried to help us figure out what we liked. Along with giving options to try on. Never felt rushed or like we were a waste of time since we were just browsing. Definitely going back to make a purchase with him. Thanks Calvin for a great experience. read more

Eric Munoz has been my jeweler at the Vons since I got married. Great service awesome selection best deals ever prices you can't be.

Ive been a long time customer with Devons. Always kept going back to get more stuff. I started getting lab grown diamonds for my wife and they look beautiful. But looks are deceiving. Got a $2k bracelet that broke 12 days after giving it to my wife. Then broke again after it was fixed. Needless to say i gave that garbage back and luckily got a full refund. I also bought her a beautiful lab grown diamond ring. Paid $3k out the door. In the last 8 months, 2 small diamonds have been lost on 2 different occasions. Also had to repair the bent prongs on the centerpiece stone. And again, i got my wife lab grown diamond earrings and have had multiple problems with those. Itsa pattern of garbage production. All my mined diamond purchases have never had 1 issue. So glad i get the insurence or i would be left with unfixable crap. Just be warned that the lab grown products are garbage. Like lipstick on a pig. read more

I have been a customer for a couple of years and since the first purchase, it has been nothing but top notch service! I will be going back to buy a watch. The attention to detail is outstanding. Alex M is squared away. I high recommend giving Alex a call for any jewelry need or repair. read more

My husband got my engagement ring and wedding band here and I love it. He picked out a beautiful single stone diamond for me here. The service is excellent. They are so accommodating and will go above and beyond to make sure the client is happy. I love getting my ring cleaned here! This is probably the only jewel store I'll get my pieces from. read more

Alex Munoz has wonderful knowledge about everything jewelry. My husband bought my engagement ring 14yrs ago and we have never gone to anywhere else! You can find everything at DeVons and no salesy people. read more

Walked in and was greeted by both employees. Even though one employee was assisting customers already she still took the initiative to greet me. What does that tell you? The service will be great! Even though I was not in to purchase. I was assisted by the assistant manager herself and she was a pleasure! Asked her a simple question and she made the process super pleasant! Vanessa was very quick in replacing my battery compared to the other jewelers I went to prior and was told it would be a wait. Glad I was able to wear my wrist candy today! Made my day brighter and I was able to look at my watch instead of lugging my big phone around. I would definitely recommend this jeweler! They carry Movado. I've been hinting to my husband recently. I definitely need an upgrade on my finger and wrist piece. read more

DeVons Jewelers - Got MK up and running - Jewelry Near Me - Fresno, California

Tracy at Devon's saved me! She gave me detailed information on how things worked and helped me when no one else would because of the metal of my ring, and showed how much she cared about it. She helped me find and adjust a ring guard, and was so friendly and understanding. She was my hero when no one else would help!! read more

DeVons Jewelers - Ring guard! - Jewelry Near Me - Fresno, California

Really appreciated Michael M's service - he was so knowledgeable about diamond rings/settings, friendly, and patient. Would highly recommend finding him if you're looking for an engagement ring and unsure of the style and setting. read more

Atmosphere: Fairly nice atmosphere, reasonably professional, and their jewelry is probably the highest quality you will see for mall/consumer jewelry stores. Their diamonds tend to have high clarity at a pretty good cost. Sell Reps: OK. Not nearly as pushy as Rogers jewelry, but still your typical sales rep. pushiness. Ask for Trevor for a nicer attitude and more conversational person. Price: Good prices. Usually the cheapest price for the best quality locally. They tend to have clear and more brilliant stones at a good cost, far above your typical consumer store. Not quite as good as the quality at Warners, but still good. The Rap: Locally it is one of the best stores for price/quality. If you're going to buy locally, this is one of the first places you will probably want to visit (along with Warners and Knutson, both of which are more expensive) read more

My fiance and I have been ring shopping for a long while. I already had a style in mind and no one else had what I wanted. We decided to go visit Devons, Stacy was extremely helpful, she went thru the 4Cs with us and gave us so much information that no other jeweler shop did. I was extremely happy with their service. She even showed me different rings with the same style I wanted with accent diamonds and so on. I'm a simple girl but she figured out I was in love with this ring! In a month or so, I'm going back to get the ring cleaned and look for a wedding band for my guy. read more

I have a special place in my heart for this place. One day, over a year ago, my then boyfriend & I were walking by Devons while at Fashion Fair. Fashion Fair has a lot of jewelry stores, but this has long been my favorite to walk by looking longingly at the jewelry on display. That day I saw it. A beautiful yellow diamond ring. i told my boyfriend, "thats IT...that's the one!" So...I didnt get that ring (and uh it's a yellow diamond..lol) - unfortunately the ring was long gone by the time my boyfriend secretly went back to buy my would be engagement ring. Undeterred, he went on his own & had an even more special ring made for me through another jeweler - but this was his inspiration. Fast forward to over a year later, us making the same stroll, this time as a engaged couple. My fiance was looking for a special necklace to give to me as a gift for our wedding day. It was decided this time, i would get to go along and pick. It took me about 5 minutes to find my perfect necklace. Delicate & beautiful, it's a heart shaped necklace & it was the perfect accessory to go with my wedding dress. I stepped out while the transaction was made, & my fiance informed me that it not only went smoothly, but he was pleased with the service & they even knocked the price down a bit. while I had been there to pick out the necklace, we were helped quickly & attentively. At one point, we were being helped by 2 associates. Great service, no complaints. The wedding is done & now a great memory, but I'm still wearing my beautiful necklace. read more

Ok, first off. Always greeted with a smile which is very much appreciated. I'm going on a year engagement and my fiancée purchased my ring with Devon jewelers by the mall. I was pleased with his choice. I was hoping to get a SimonG ring like I've always wanted. He did give me the choice to upgrade for what I want. I went in when Devon's had a show which included SimonG. When I was ready to 'upgrade' to the ring that would be the ring that would make me very happy, I was told that I couldn't go from one brand to another? Not what I wanted to hear. A great place. But, lack of understanding that as a future married woman. Everything has to be on point. In this perspective the ring is a BIG thing to consider. Unfortunately, that wasn't the case for me. Great customer service just not as understanding as I assumed. read more

Absolutely love this place! They helped my fiance pick out the perfect ring for me. He gave it to me yesterday (Christmas eve) in a box full of rocks, just like my dad did for my mom 28 years ago on Christmas Eve 1986!!! Something I will never forget! Thank you Devon's read more

DeVons Jewelers - The ring my fiance got for me!!! - Jewelry Near Me - Fresno, California

Horrible customer service! Sales rep just ignored us although we were the only people in the shop. Too bad, was loooking to buy but they were so rude that Zales Jewelers got the business instead. read more

My wife bought me a new wedding band for Christmas. This is March 3 and I still do not have it. This experience has been a nightmare. Initially, the wrong size was ordered, so DeVons ordered a replacement. No word for over a month. We called again, and were told that the replacement was never ordered. The ring finally came in and was the WRONG ring. Little to no follow up & I'm sure it will be a hassle to get our money back. Avoid at all costs. **Updated to reflect that the Manager did credit us back a full refund and did so very promptly. Much appreciated! It was not a hassle at all! read more

They have a gorgeous selection of Tacori rings here. The associate who helped me with my transaction was very friendly and he made the process smooth. By accommodating with my selection and helping me find the perfect ring for my Husband. I was able to customize a ring for my picky Husband lol. The elderly man who helped me was very sweet. I'm glad I came here. read more

Just started looking for rings and Devon's has been the best so far. The sales people i worked with were all friendly and helpful. Also went to J Mart and had quite the opposite experience. The sales people were not rude but definitely lacked enthusiasm and friendliness, will not be going back there. read more

Upon my last review I was contacted by the manager Traci. She was very nice and was able to replace my chain. It wasn't the original chain but she stated that it would probably be stronger than the last. I am very happy with how my complaint was handled. Thank you Devon's and thank you Traci read more

I'm a first time ring buyer and they made it really easy for me to get a ring. Everyone was really nice even though I decided to go during a sale and it was super busy! They have great plans and are willing to work with you and figure out different financial options. I would definitely recommend going here! read more

I love this store my review goes out to exspecially Angie Menchaca Fine Jewelry Consultant work at the store located at Sierra Vista Mall.Me and My Husband just purchased a bridal set being married for 20 years we have been without one for 15 years due to our original set being stolen with breaks our Hearts we hesitated to buy a new set due to how sentimental value the first set was which we did buy at Devons due to its high quality.we decided to go and look, and This one piece just caught my eye it just sparkled like crazy she showed me the piece I fell in love she is very educated and let me know all about the piece she also helped in finding a matching piece for my Hubby who is very picky but he also loved his ring.we both decided we will open them on Christmas in front of our children, I cannot wait to put it on my finger where it will remain for the rest of my life this piece is one of a kind and I will cherish it Forever!!!! Also just want to thank my Hubby even though he isn't part of the review but he has made these years together unbelievable and makes me so happy he let me pick the one I wanted with no rush I love you Martin.... Devons sells quality jewelry at good prices she also told us about the extended warranty to cover our diamond worth it!!!! Gave us a great price I will continue to shop there for all of my jewelry and refer everyone I know. They only allow 3 shoppers at a time , masks required and also provide hand sanitizer very clean... And they are there to make you happy without a rush this has made my Holiday full of joy and Happiness. I cried when my Husband let me pick my unique piece and he said why are you crying? And Angie said you just made her so happy I would give 10 stars if I could. When I open my ring I am going to show it off and post pictures.Thank You Angie for making me so Happy with my Decision God Bless Be Safe and Happy Holidays I look forward to seeing you soon... read more

Friendly staff, and very helpful. There's a location in Clovis too. Both are excellent.

I'm sorry to be writing this review, but I am deeply disappointed. During the first week of November 2013 my husband and I purchased a wedding ring for him from DeVons. The ring was made to order by a company here in the USA. Based on the ring sizing at the store the representative recommended we order a size 11. They told us that the ring could not be re-sized, but we could order another one if this one did not fit, for an additional $50. The ring was to be delivered a week before our November 30th midday wedding. The ring was not delivered as promised. After many phone calls, DeVons finally had the ring and my husband had to go to the store to pick it up just before closing the night of November 29th. To say this was an inconvenience is an understatement. When my husband put his ring on it was too big. We are aware that ones fingers can swell and then become smaller, so we assumed this was a day when they were smaller. We discovered over time that the ring really was too big. We didn't want to pay the $50 to have it replaced so my husband quit wearing it. One evening in Mid February we were attending a retirement party so he wore the ring. That was the last time we saw it. It must have fallen off his hand. We searched for days, unsuccessfully. I did some research on the ring and discovered that other vendors recommended the ring be purchased 1/2 size smaller than the standard jeweler ring sizer! I was shocked. Why didn't the representative at DeVons know that? I called DeVons and spoke with the representative. He was unaware of any information regarding the recommendation the ring be purchased 1/2 size smaller than his ring sizer showed his ring size to be. I explained what happened to the ring and asked what he could do to assist in replacing the ring. He said we should have brought the ring in to be re-sized. I told him we didn't have another $50. That is when he told us we had 30 days to have it re-sized free of cost. Ugh! He said he would check with management to see what he could do. After about ten days and multiple calls later he finally said he could replace it at a cost of $35 less than we originally paid for it. I told him that was unacceptable. I told him that we accepted responsibility for my husband wearing the ring when it was too large and losing it. I also told him I expected DeVons to accept responsibility for not being aware of the need to order it 1/2 size smaller AND for not advising us that we had 30 days to return the ring to have it re-sized AT NO COST. He said he would check and see if he could offer us any other incentives to replace the ring. I spent weeks waiting for a reply. I called the representative numerous times. He either was not there or did not have an answer for me and asked me to wait longer. I got tired of waiting. I went on-line last week and ordered the ring from another vendor. The very next day I received a call from the vendor who said he wanted to discuss the size of the ring that I ordered because the ring should be ordered 1/2 size smaller than the standard jeweler ring sizer indicated should be ordered. I explained what happened to him and let him know that the size I ordered was 1/2 size smaller than the one I had previously purchased. We agreed that was the correct size, but he told me that we had 45 days after we received the ring to have it re-sized free of charge. He confirmed the ring was custom made by the same company here in the USA. Today (less than 7 days later) I received confirmation that the ring had been shipped. It should be delivered on Monday. It should be noted that the price I paid for the replacement ring was less than the amount DeVons was going to charge me. DeVons failed repeatedly with this purchase and I gave them numerous opportunities to make it right. My husband buys me jewelry two or three times a year. Neither one of us will ever make another purchase from DeVons. read more

Love the personal and professional customer service I receive each time I visit this store.Tracy helps with all my needs from watch batteries to pandora charms to my sparkling ring.stop in and see for your self. read more

My (now) husband and I have had great experiences here. We have now purchased 4 rings alone from the store and I've already got my next piece of jewelry picked out. Lets start with the engagement ring he purchsed. He went to the mall with his dad, started at a couple other stores. After first not being taken seriously/ignored because hes young and has tattoos then being given ridiculos prices at another store for cubic zirconium rings he went to DeVons. They helped him through the process and gave him a good price on a REAL diamond ring. ( it was a solitaire) A few months later we went back to get a "ring guard" to add a little extra to the ring. He had picked one out but wanted to make sure I loved it before he bought it ( I picked the same one ) this one was going to be my christmas present. The same day we picked out his wedding band and sent it off to be sized. Finally, the 2 days before the wedding we went for a wedding band. had a great idea in mind and they patiently handed us each ring we pointed at and went back and fourth with for a solid 40 minutes before we decided. They made everything simple, alwasy made us feel welcomed, and got the sizing done quickly every time. (every ring had to be sized since my hands are tiny) At the last purchase on top of a quick shine for our rings the salesperson gave us a free cleaner so that I could clean the rings up to the moment of "I do's" and have them sparkling for our pictures. We will be back and be recommending them to everyone! read more