Let me start by saying that this is a beautiful location and wonderful assisted living facility…read more We have been visiting here for the last few days and really admire this wonderful place. It is extremely easy to get to in Palm Beach Gardens less then a mile off the Florida turnpike. It is very easy to park once you come in to the development. It's an extremely nice lobby where you are immediately greeted. Check in was easy with their system and on our repeat visits were even easier as the computer remembers who you are via your phone number. My Aunt is there under the assisted living facilities and their level of personal care and monitoring of her is magnificent. Staff would be visiting her regularly While we were their sitting with her. She is currently eating meals in her room so they would deliver each meal on a very timely basis. The dining room is lovely and a wonderful environment for people to have their meals and socialize. There is plenty to do there, arts and crafts, game room, library, cinema and a very nice gym room with a lovely pool. The outside is equally as nice with plenty of comfortable sitting space. With a beautiful venue and high level of care, Discovery Village is a wonderful place to be. I also posted plenty of pictures of the facility. KUDOs to the team at Discovery Village at Palm Beach Gardens.

Terrible facilities Dirty no care quality or integrity…read more Save your loved one and find some where else

The main physical therapists that help the patient walk again and get their mobility back are…read moreunprofessional and demeaning. She belittled my father and made him feel uncomfortable and yelled at him calling him stupid when the issue was he had pneumonia and couldn't breathe. I need to file a complaint against her license with the state of Florida I am appalled by the lack of compassion with this facility.

Absolutely horrible service from most, but not all, of the staff -- this includes the PT staff…read more Not attentive enough. Attitude. Cultural and/or language barriers that strain communication (seriously?!!). And a general, inefficient, unorganized, indifferent or know-it-all attitude that prohibits them from actually listening to the patient! Part of the problem might be a staff that's too young, and/or a level of professionalism within the foreign-born staff that is subpar compared to U.S. standards. AVOID this place if possible.

My mom decided to move to La Posada on June 1, 2023. This is an amazing place to live! Any…read morecommunity is only as good as its staff, services and amenities. The staff at LaPosada are exceptional! Kind, Welcoming, Helpful and knowledgeable. The services, activities, meals and quality of living is tremendous. My mother absolutely loves her apartment and she loves living there! She has made friends quickly and always has a friend (or new friend) to have dinner with each night. And we have joined her for dinner several times and the food is upscale and delicious! We especially like the cocktail hour each night in their bar area. I love that there are two restaurants to choose from and there are new specials every night. There are also plenty of fun, interesting shows, activities and exercise classes for her to participate in. She enjoys regular transportation to Publix, the mall, or a doctors appointment. In addition, the grounds and community center are so beautiful and peaceful. A special shout out to many of the wonderful staff members: First our initial contact Lonnie Ehmann who shared her time and talent and layed the foundation for our initial visits. Fabulous Kim Mancini, Yolanda, and Vivianna all made my mom's transition seamless and comfortable. Stephanie, Jennifer and all the wait staff at the Waterfront dining are so gracious and outstanding! The list goes on and on - I really can't say enough about all the staff at La Posada!! There is incredible comfort and peace-of-mind knowing that she is well cared for and that there are systems in place to check on her well being. Thank you for all that you do in making my moms' living conditions exceptional!

I don't see a lot because I only visit one person the nurses that gave the medication are very…read morecooperative and Listen to the patient's need other nurses did very good on what they are call to do so far your Quality Care is excellent. The Kitchen service is super good also the food they deliver. Front office personnel very courteous, helpful and cooperative​ overall what I saw is Excellent

My wife and I have lived at The Waterford for 13+ years. We have never once regretted our decision…read more The employees are motived and helpful, the food excellent, the residents friendly and the health center professionals excellent. We recommend The Waterford to anyone who wants to live better longer.

Unprofessional administration seems more interested in financial gain/turning patients in/out than…read morehelping resident that gets admitted to its SNF reach full rehabilitation potential. The aides, housekeeping staff, and nurses & most of the therapy staff are more professional than the administrative staff. However, lower level staff can only be as professional as the training and resources allow. For example, if the staff has to be in the dining room assisting residents who dine there that means without adequate staff, the patients who need the most care in their rooms will not get there calls for help answered. The hallways will be deserted. When you get that call from your loved one that they've been waiting 20 minutes for help. The administrative staff consists of a director, an executive director who did not respond to phone messages until corporate office was contacted, a Case Manager who says she's there to help however imo she's there to help the administration. Staff including Director, Case Manager, some therapy staff need training on HIPAA laws so that when a resident says they want/need family/friend to help make decision decisions, their mistaken or intentional response should not be you are competent & can make your own decisions & not act inappropriately to block family advocating for patient who objects to improper staff behavior. The director of therapy is a speech therapist although they say there's a physiatrist there was none. The billing department person did not respond to a request for a itemized list of charges that would be submitted to the insurance company. Don't expect to get any or much service if you're if you're in your room during meal . In the room my loved one was in , the call button is that is a push button at the end of the cord. It's like the end of a window blind cord with the actual button that you need to press at the bottom so difficult for the patient will know they properly pushed it . Patient doesn't know whether it's working or not and nobody is showing up .The light that indicates it's on is on the wall behind their head and that they are medically unable to turn around they will never know if by push pushing the button someone heard their call for help. Until a complaint was registered with the state, I didn't even realize that they have a intercom system where someone should be coming on and saying "can I help you? How can I help you?" imagine if there was an emergency and you're waiting 20 minutes without assurance that they heard you ? Only after addressing this concern with the agency for healthcare administration, did this system start to be used however, still it was only used when someone was staffing the nursing station to specifically answer those calls . Impossible to reach the facility doctor that automatically is assigned to see patients there. In addition to being able to address medical concerns about your loved one , it's important Important because you need to know what he's gonna say about patient's discharge if anything. During an appeal process it's best to get your own doctors to support your discharge concerns, if you feel your loved one is being told that Medicare won't pay for any further therapy or nursing. Know your rights involving right of family members to be consulted. If patient gives permission they will try to claim the HIPAA does not allow it even if the patient wants it. Make sure you get access to the electronic records portal immediately. The admissions folder does not contain information on where you can contact someone if you have a complaint or concern outside of the facility. Make sure you monitor for accuracy in patient's progress, especially in therapy . Ask for therapy notes every week because you won't find them in the patient's portal . Know your discharge rights. If you have a grievance and it is not responded to timely, go directly to the corporate office if you experience a problem that is not resolved by the staff on the premises. https://www.lifespacecommunities.com/contact/ The brochure that the sales person hands you when you visit the facility in advance of putting your loved one thereIt's connected to a retirement community where they will send the residents to their Skilled Nursing Facility. Lots of them are up in age, and they don't seem to have many local if any family members to advocate for them. One such lady who had no family members I could not leave her room independently was asking for her missing phone repeatedly for a week, yet it does not appear. Anyone made an attempt to locate it. The admissions package claims says facility has a physiatrist it didn't. Facility admits non Waterford apts residents from hospitals. Nursing Director put false information into patient's chart about family member. So make sure you go into the electronic record frequently and read the notes. If you try to address, legitimate concerns they will try to make you look like the problem.

What a magical time my 92 y/o father had living at Prosperity Oaks for a year and a half before I…read morehad to move him near Texas to be near me. He was so happy there , the food was delicious and the staff were so caring . I will always be grateful for the time he was there. Kind hearts and good senses of humor abound at prosperity oaks. The activities director does a fantastic job. The only drawback was the renovation kept some areas not too nice but once complete they are lovely. The frequent dancing and music is really great, my Dad will miss it I know.

Harbor Chase Assisted Living offers great amenities and top-of-the-line care…read more They offer Independent living, Assisted living, and Memory Care as I know of. My son's Great Grandma stays here and we love the situation so far that she is in. The nurses and staff are friendly, and the place is exceptionally clean. I recommend!

My father spent his last 8 months at Harbor Chase. It was a most unpleasant experience. He was very…read moreunhappy there. They are very understaffed in all areas. They don't put their residents first. They don't have enough nurses, aids and waitstaff. I didn't even get a call from the head of resident care after his passing. I only got an email from the director, after I called corporate with my issues. I had private aides for my dad 12 hours a day to help him, because of the lack in care. All in all, I would never recommend Harbor Chaseand I'm most disappointed.

Food is vile. Kitchen stall must all be replaced all services other than food are excellentread more

My mother moved to Luxe Senior Living in 2023. The care she received was MUCH better back then…read more Over 3 years, the management declined significantly. The best aides and nurses slowly left and it became a revolving door. The food was and still is (as of 2026) microwaved salty slop and horrendous. I do not blame the workers. I became friendly with one Aide who expressed dismay at how the management treated them. The hallways were smelly and neglected, the rugs started to get filthy and the walls were all banged up. My mom did not require excessive care, but if she started to, I would have moved her out of there (she passed away recently). I would not trust this place to care for someone with a lot of medical needs. Our calls to the head nurse and General Manager were often ignored. So what started out as a great place for Mom, ended being a source of anxiety. Thankfully my brother lived 5 minutes away and checked on her often, or else I fear she wouldn't have gotten her medication and she would have skipped meals. If you are not living nearby to keep tabs on your loved one, dont bother moving them here.

WARNING ABOUT THIS MAN: So, this was my friend of many years who bought a house from me. I helped…read morehim get his assisted living license and guided him to get started in this business. In return, the mortgage is still in my name although he owns the house. He refuses or maybe can't afford to have it put in his name. I tried to help him out and this is what I got. SMH. He wrote a book and making a profit off of someone who tried to help him as a friend!!!! What kind of person does this!?!? Beware!!!!

There is no place like Home suite Home. It's small and quaint, with good cooking and a great staff!…read more6 bed facility with 1:3 ratio for staff to resident! They are pampered:) You can get a virtual tour online or call to schedule a tour. The owner has the biggest heart and started this home because of his dad who needed specialized care and he didn't want to leave the comfort of his own home. It's the sweetest story. Check the place out for sure if you're looking for a friend or family member.

I needed to have surgery at the VA Medical Center in Riviera Beach…read more I didn't have anyone to take responsibility for me, I called Visiting Angels, Rebecca and Ryan were very attentive to my needs and my situation was resolved. I appreciate the concern they had for me. My surgery went well. Thank you Ryan and Rebecca

DANGEROUS!!! I am a physician and called Visiting Angels to help my parents while their usual…read morecaregiver was unavailable. The CNA that was sent was pleasant, but committed 2 dangerous medication errors that made my mother quite sick. The CNA later admitted that she was confused by the medications, but chose not to ask for clarification. When this was called to the attention of the owner, he accused me of making false claims. He refused to take any responsibility or to talk to the caregiver to prevent this from happening to anyone else. This demonstrates a complete lack of integrity and is a very dangerous way to conduct a home care business. There are many other home care options in the area that are reputable. Please keep your loved ones safe and do not use this Visiting Angels.

Working in the elder care community, I have been into many skilled nursing facilities and am also…read morevery aware of reputation. In a tough business, SCC stands out as among the best. They are known for a higher quality of care and an attention to detail which surpasses other facilities. Their staff is generally kind and supportive of families in a difficult time.

So far absolutely amazing I just moved my mother into the memory care side. she's already made…read morefriends the staff was so attentive to her.. move-in is already so difficult in it self that as soon as I arrived Don weis from maintenance was absolutely amazing and so helpful Owen from maintenance came in set up her TV right away, they were so amazing thank you guys so much!!! my mom has been to other facilities and I did not receive this much help ever!! I am so excited that I found this place thank you to all of the staff!! Tricha thank you for everything and Maria for making mom feel so welcomed!! Miss Blossom thank you To everyone I just can't remember everyone's name !!!