The entire staff is absolutely amazing! Thank you all so much for taking care of our fur babies!read more

Our dogs have been patients of Dr. Greg and General Animal for years. I would recommend this group…read moreto anyone needing care for their pets or animals!

Our beautiful boy (Charlie!) had an emergency on the 2nd. We rushed him to Medvet (who is…read morewonderful!) but it turned out he was very very blocked and the catheter ended up breaking in him as a result (NOT medvet's fault! They are amazing.) Medvet and my normal vet were both unable to do his PU surgery, which prompted me to discover Northlake. We arrived and right away were impressed with how clean and comfortable the vets office was. The receptionists/techs were extremely kind and we were seen pretty quickly by Dr. Leonard. He examined Charlie to ensure we didn't need surgery, unfortunately we did. He was honest with me, didn't sugar coat things but was kind about it. He told me there was a chance, because of the catheter being broken, that surgery would fail. After he spoke with several other vets to discuss what would be best for Charlie, we decided on the PU surgery. Of course I was a nervous wreck during this time and the techs were AMAZING through out it all, they came out to inform me several times through out the surgery how it was going, kept me comforted and assured (Specifically a tech named Lauren, I believe. She was AMAZING and kept us so comforted) I found out Dr. Leonard also had another doctor working with him, Dr. Linn. Surgery was a success! However because of everything, Dr. Leonard wanted to keep the cath in him for 10 days to ensure proper healing - This is the first time I've EVER been away from Charlie and I was a MESS over this, but the AMAZING staff at Northlake were SO sweet and so patient with me calling a bunch of times to check on my boy. Doctors like Doctor Floyd, Holt, Abbey and Vinterella were also doctors who helped to take care of him during his stay and were always so on point about making sure I got daily updates whenever they were the ones working with him. The patience, kindness and compassion we were shown through out this whole ordeal made what was a terrifying experience so much easier and I can't begin to thank the entire staff at Northlake enough. A simple "thank you" hardly seems like enough. The women who answered the phone (Ashley, Ashley, Shannon and Emily - I believe those were all their names!) were always so kind and patient with me, I wanted to make a mention of them and how great they were. NEVER once did any of them make me feel like I was calling too much or annoying them. You guys were AMAZING. Charlie is now home, and we're watching him closely to ensure that he continues to heal properly, but without Northlake I don't know what I would have done. I wanted to come on here and make sure I left a glowing review, because I cannot recommend them enough. They're an office full of amazing, kind, and determined individuals. I believe with every fiber of my being that Charlie got the best care from this office. I also appreciated how accommodating and patient they were with letting me visit Charlie!! Thank you, Northlake!

they forgot to give my dog her heartworm prevention shot. yet I requested it and paid for it. When…read moreI found out I was furious. they tried to make it right by giving her a free shot. Then they kept sending me text and emails telling me that I was late the next year on the annual visit. I told them that due to their mistakes the prior year, I was waiting to get all shots back on the same schedule. my dog is on a prescription diet and they refused to approve an order of dog food from Chewy online stating that my dog was not current on vaccines. My dog is a small mixed 15 year old who is down to 9 lbs from being almost 20 lbs a few years back. I called and gave them a piece of my mind for the treatment received. Well, I received a letter in the mail stating that they were terminating our relationship and would no longer treat my dog. They said the matter was not life or death. I beg to differ. A 15 year old, 9 lb dog being deprived her food is a life or death situation. And now they keep bombarding me with mail, email and texts to bring my dog in. What is wrong with these people? We have moved on to another vet who switched her food and is putting weight back on her. Do not trust this vet clinic. They are horrible.

Shortly after moving to the area, we brought our dog in for shallow and rapid breathing and lack of…read moreappetite. I was specific in my concern for abdominal fluid when I booked the appointment. They sent my pup and husband home with only a physical exam. Said he missed us when we went on vacation. I could tell his belly was distended. Ended up going back to our vet in Baton Rouge who then referred us back to MedVet for ultrasound suspecting heart failure or cancer. He was diagnosed in heart failure at MedVet and responded very positively to meds for 5 months. Reminder to listen. Your clients live with their pets every day. They know when something is not right.

I mimic the same experience as Tracey M.. After spending well over $1K in just follow up vet visits…read morefor the same exact problems with no final treatment. The staff and this vet are very unprofessional, uncaring, and very RUDE!! They quote you a price and then charge double. No follow-up aftercare appointment is included in the price, but they don't tell you that. You will find out when you go for the follow-up appointment, and you're charged yet again for something that should be included.. Just look at the other 1stars and you will see my exact experience

If I could rank Doc Z higher, I would. She and her crew are 10+ on this 1-5 scale!…read more They obviously love their work. They go the extra mile to work with you. If you want to feel confident about leaving your animals in their hands...this is the place to go. Don't take my word for it... see for yourself!

Very kind people. They really care about the animals. We will continue bringing our two cats hereread more

Dr. Incandela treated our basically noncompliant Cockatiel "Ulrick" for a tumor on one wing. He…read morewas straight forward about the potential outcome removing the tumor and then proceeded to provide very effective surgery/cheerful and rehab/behavioral intervention. As a veterinarian he's a real deal and I recommend him highly. He may have helped to changed Ulricks "stars" :) (a Knights Tale ref)

I bring my dog Colston (a senior pupper) he is papillon poodle mixed :) anyways they always treat…read morehim with such gentle care and all the staff there is amazing! Colston has a lot of ailments he is mostly blind and deaf and doesn't have all his teeth and he is nervous pooper but they never make a big deal of the special care he needs and they get the job done very professionally and with care and respect for my animal! I also bring my guinea pigs here for nail trimmings :) Ps I usually see doctor Joe I believe his name is

I know people never read reviews, and I'm not looking for attention. My only point is awareness,…read moreand with a heavy heart. Please avoid this veterinary clinic by all means, necessary and unnecessary. They charged me $+700 in fines and fees && for antibiotics for my baby , and never told me they wouldn't help and he wouldn't make it anyway. They ran every test under the roof, yet told me my baby would be fine with antibiotics, hydration and attention. He was euthanized a week later, at MedVet ( my savior in this time ) . Do what you all will with this information, but please avoid this clinic, for your and your baby's sake. It's not safe, nor compassionate. I wish I knew names, but I'm not interested in publicity nor actions. Only awareness. God bless you all.

This is the most unprofessional place ever. They keep deleting honest reviews because they know…read morethey treat people terribly. I will keep posting this review forever.

Nice local veterinarian with reasonable prices! Stay local shop local! No grooming service but…read moreStephanie's Pet Cottage in ponchatoula is taking new customers. She does small dog in-home boarding with over 16 years in business. Dr Pevey also carries flea treatments and food.

We have a black lab that we rescued. He ended having heart worms . We brought him to countryside…read moreand everyone was so nice. The Dr. was very professional and let us know what we had to do moving forward.

The Dr is fantastic and all the staff is so helpful. We had an emergency with a dog bite and we…read morewere able to get our little mini pinscher in for stitches the same day. I highly recommend this place.