So far so good! We switched after having a horrible time with SJA and they have been responsive…read moretransparent and communicative so far. Appreciate all of the team's help and so far it has been pretty seamless. Management costs are on par with the other property management companies in the area and there is a point of contact for the team, which is nice to have if anything comes up. Happy we switched!

Although we didn't end up renting the home, working with Michael was such a positive experience. He…read morewas incredibly kind, thoughtful, and genuinely went out of his way to help us. He was very kind with setting up an after-hours tour for a house we were super interested in, and always responded quickly and thoroughly to our questions. His professionalism and warmth made us feel truly valued throughout the process. Michael is exceptional at what he does, and anyone would be lucky to work with him!

Reasons I was forced to be removed from our lease with the Joseph group to find appropriate housing…read morethat provides everything included in the lease: -Catching the Joseph Groups's yard maintenance people spraying our garden with toxic pesticides -Getting sick from ingesting the toxic pesticides that were sprayed on our garden by the Joseph Group's yard maintenance team -Catching the Joseph Group' yard macitence team inappropriately looking through our windows on several occasions -Catching the Joseph Groups yard maintenance team stealing water from our unit (filling up very large / several gallon containers from our hose) We pay for our water utility bill & never consented to them stealing hundreds of gallons of water from us that we had to pay for! -The Joseph Group refusing to paint us parking lines aside from hundreds of issues and requests. -The Joseph Group allowing several macitence vehicles to block our designated parking spots/ steal our parking/ cause damage to our vehicles on several occasions -The neighbor causing damage to our vehicles on several occasions -Being consistently disrespected & threatened by the neighbor -Having to make several noise complaints against a the neighbor -The Joseph Group refusing to fix the leak in neighbor's unit property or in a timely manner forcing us for pay for the leaking water -Mold in the unit not being treated properly due to negligence of the Joseph Group -roommate's service dog loosing his hearing/ developing severe asthma due to the mold in the unit & the medication he's been put on as a result. -The Joseph Group refusing to put us on our own utility meter aside from us getting extremely overcharged due to neighbors behavior/ unit damage. -Telling the Joseph Group that our home was broken into/ our window needed repare only to have them respond very poorly and with no urgency (we had a cutting board blocking the broken window while we waited to get help) -Consistently requesting a new front door and expressing the safety concerns regarding this; being ignored by the Joseph Group -Having the neighbor & plumbers attempt to break & enter my home -Having the Joseph group continuously threatening breaking & entering our unit aside from them knowing the reason we need to schedule an appointment is because we have animals & someone needs to be home if there are strangers in the unit. We have shown that we are more than willing to schedule times and be accommodating however we have only been blown off, disrespected and not communicated to. -Having MY HAIR RUINED by the Joseph Group due to negligence & failure to provide appropriate notice of water shut off. -Constantly being ignored and disrespected by the Joseph Group aside from reaching out/ asking for help with every single situation several times. The main reason we chose to rent this unit is because both myself & my roomate are handicapped and need access to reliable parking. We wanted to ensure that our vehicles would be close, safe & never blocked in/ have any issues with our accessibility. Aside from having designated parking included in our lease with the Joseph Group; they have failed to provide us with the safe, accessible parking we signed up & pay to have. Both my roomate and I have had damage occur to our vehicles on several occasions. We have been blocked in on several occasions- this has started to negatively impact our lives. Again - My vehicle is blocked in by macitence people for the Joseph Group... Due to them blocking me in, I missed my chiropractor appointment that I will still be charged for... I was recently in a car accident & these appointments are critical to my health and recovery. I am literally better off risking parking my vehicle out on the road to ensure I can function in my daily life/ not be blocked in. Unfortunately after today I need to start to look for more appropriate housing that provides everything included in my lease along with having property management who isn't negligent of their tenants. This unit is amazing & I have absolutely loved living here aside from my experiences regarding the Joseph group property management team. My experiences with the Joseph group have honestly been rather traumatic & caused a decent amount of damage to my personal life that I'm going to be dealing with/ remembering for the rest of my life. The Joseph group has refused to put me I direct contact with the owner/ won't allow me to file a formal complaint against them. Don't move into a unit with these people!

I've rented from them for over half a year; I have never once met a team member, and am paying…read moresurprise fees monthly that they didn't really mention. They certainly try to cover their PR by remotely addressing issues, but ultimately the issues I've brought up are (mostly) ignored and unaddressed (fire hazards, parking issues, etc.) or managed with the cheapest possible third party option. All in all, I can't recommend their team based on principle, business efficacy, or price, though I've certainly tried to refrain from posting something like this in this hope their service would somehow improve.

Working with Maple Leaf has been a pleasure, particularly thanks to our property manager Katie!…read more From the start, Katie's eye for quality and completeness was very helpful in getting the home in great shape. She unfailingly followed up and kept track of every detail and project, coordinating across multiple contractors and the wrap-up and move out we were doing. Her communicativeness and responsiveness has been enormously helpful, including when it came time for leasing and move-in. Katie kept everything on track, and went above and beyond with a day packed with tours. Maple Leaf and Katie's professionalism and care really shine through - would recommend working with them!

Katie Mandell is the most outstanding property manager I have ever had the pleasure of working…read morewith. She took over our property at a time when we were dealing with a downed tree after windstorms, and truly changed our lives for the better. She helped us to get the tree delt with, and another dangerous tree taken down so we wouldn't have this problem again. Our prior manager had been complacent, slow, and unhelpful. Katie is the exact opposite. She is prompt to respond, follows up on issues until they are resolved, and has a genuine care for the lives of her renters. She is always warm, friendly, and gets the job done! Maintaining our gutters and landscaping, ensuring seamless lease renewal, and replacing our fridge the same week that it broke are just a few examples of ways she has helped take care of us. She is absolutely an asset to the Maple Leaf Management team, and we feel so lucky to have her.

Haven Property Management helped us find a rental property quickly and from afar. We were moving…read morecross country on a tight timeline during peak summer season, but they were pros at letting us see the property virtually, in addition to the helpful YouTube video and pictures. Armando was the property manager we were connected with, and he was great at communicating what steps came next, answering our questions, and getting in touch with us in a timely manner via text, email, or hopping on a phone call. He FaceTimed with us from the house too, which was so helpful! Now that we are officially tenants with Haven, we love how we can see everything in their online portal. With the click of a button we can submit maintenance requests, pay rent, or reference a digital copy of our lease. Thanks again for all your help, Armando!

I recently started working with Armando-property manager for my 2 condos in Federal Way…read more As an owner, I appreciate having a property manager I can trust to look after both the properties and the tenants. He handled maintenance requests and repairs promptly and kept me updated. He is very professional and easy to work with. I'm glad to be working with them.

They Know how to write a notice but they don't work or respond to email at all. Terribleread more

My property manager at VerraTerra does a wonderful job making the entire leasing process much…read moreeasier for me. Great service at a very reasonable price. Would highly recommend!

If you are looking to buy or sell a home, look for another realtor! Evan Pierce of Edmonds Realty…read morelisted a home for $325k, knowing that it only appraised for $297.5k in July 2019. When under contract for the home, the appraisal came back even lower. On top of that, the appraisal from July clearly shows the house is only 850 square feet and is only two bedrooms, but he proceeded to list the home as 1400 square feet and claims it has 3 bedrooms. Why work with someone that is willing to lie in their listing? When the appraisal came back 30k under contract, he failed both me and his client by not even presenting a counter offer. instead, he canceled the contract, which lead to me losing the home and over $2,000 in expenses. As a first time home buyer, I believe all buyers and sellers deserve agents that are willing to put in hard work for their clients. It's clear that Evan and Edmonds Realty are not willing to do so and have failed so many parties.

I recently sold my condo and bought a new one. Edmonds Realty was a huge help for both…read moretransactions. My agent was knowledgeable, attentive, and very candid. She clearly wanted me to be happy with my purchase in the long term. Highly recommended! In reading the other reviews for ER, I was surprised to see a scathing one by user "Brian H.". Brian was not an Edmonds Realty customer. Rather, he was the seller of a condo on which I began the buying process, but ultimately decided was not the right choice. If my agent was only concerned with "getting the deal closed", as Brian asserts, she would not have supported my decision to look elsewhere, based on a significant issue with the condo that the seller could not or would not resolve before closing. I feel that Edmonds Realty helped me dodge a bullet, even though it meant more work on their part for basically the same fee. In other words, I was well represented and advised by my ER agent, while it appears that Brian is blaming my agent - rather than his own - for his dissatisfaction with his selling experience. So again, if you want an agent who will make your satisfaction the top priority, I can say without reservation that this was my experience with Edmonds Realty.

It was the first time for me to rent my house. I had an agent who tried to help me for 2 months but…read moreshe couldn't find tenants.I just googled to find a rent mangement company with lots of doubt. I was lucky to have a chance to have an interview with Servyn PM. Melina and Tye are not only professional but also personal. It is not easy to find these two extremely important qualites at the same time. Tye counceled me and analyzed the problems. He came to me with the solution. He and Melina helped me to find the tenants (whom I feel so comfortable with) within 36 hours after Tye posted my house. I said to him, It is MIRACLE! I can say this for sure, "They know what they are doing with the best communication SKILL." Who can be better?

They responded with several near term dates with a request for a meeting during a week that I was…read moreout of town. I asked them to provide additional dates for after I returned but they never responded.

Keith has always been very responsive and brings professionalism and a breadth of experience to his…read morework. We sleep soundly knowing he is taking good care of our tenants and property.

From the owner: My focus is market expertise, timely communication and a great experience that exceeds…read moreexpectations. In addition, you will be supported by Windermere Property Management / Lori Gill & Associates, the premier full-service property management firm in the greater Puget Sound area. I look forward to being your trusted advisor with your property management and leasing needs.

Took a chance on Prime being new to the area, but not to the business. Great communication and…read moretransparency offices are centrally located! Although I'm no longer in the area I'm at ease knowing my properties are in good hands. Thanks again!

I recently purchased an investment property in WA and was planning on managing it on my own. That…read moredidn't last too long since it turned out to be more work than I had imagined . I'm so happy I found these guys. They are quick and efficient and I don't even need to think about my property anymore. I realized it's absolutely necessary to have someone local to oversee your biggest investment.