everything was done in a timely manner. i think they could have said it took a lot longer , but…read morethey never do. I always appreciate it. -BT

I been knowing this family years they are fast and thorough great techs diagnosis and service…read more I've been stuck a couple times they worked me into their busy schedule got me going...

Pro Auto Service consistently delivers excellent service with a focus on honesty and transparency,…read moremaking them my go-to for all car repairs. Tom who has worked on my Van does an excellent work and he is highly skilled! Brian clearly explains the issues found and provides detailed estimates before any work is done. They prioritize customer satisfaction, ensuring timely completion of repairs and always going the extra mile to address concerns. I highly recommend them to anyone looking for a reliable and trustworthy auto repair shop :).

Our van door was not latching properly. I talked to Brain and he was able to look at the van that…read moreday. He was able to address the issue by just lubricating the doors, but also explained next steps if the problem continued. You can tell his passion for fixing vehicles, but also helping others! We will definitely be returning for future services. Thank you again Brain and team!

I took my 2024 Kia Telluride to this shop owned/ran by Donnie Best…read more Reason I decided to try it out, was told by a Corvette owner this shop would do oil changes for ~$20 with Customer provided oil & filter. My CarFax schedule (for 10 year warranty) required oil/filter change, tire rotation and brake inspection. With my oil/filter - the total cost was ~$37. Oil change itself was $15. I had an appointment for 8:00a, they got it in 5-8 mins after I arrived, they had 4 people work on it in tag team style, they were done no more than 20 mins later. I was allowed to watch them as the drive on ramp/lift was right next to the observation room. They did everything including a full multipoint inspection. I was so impressed I gave them a $20 tip for their 'Christmas/coffee/donut' can and was out of there by 8:30. Two days later my CarFax record had been updated by them. Thoroughly impressed, will definitely be back, will bring all my cars there going forward, except one. Only bummer, the reason I contacted them in the 1st place was to have a place to take my Corvette for oil changes. They said they really don't do that anymore, only for one Vette owner as he's been a long-time customer. Not sure for reluctance as they have the drive on ramp lift as well as multiple 4-point lifts, I have 4-point jack pads affixed on the belly pan of Vette at factory lift points. I wasn't going to press them but will still need to find an economical place to do the Vette. If you are in the area, have them work on your vehicle.

Donnie and Jeff have always provided excellent service. Would always recommend Pro Automotive for…read moreany car needs.

This was my first time using this car wash, and it was a terrible experience. I was trying to…read morefollow the employee's directions, believing I was following correctly since he signaling me a thumbs up. I was still a little confused, and instead of explaining what I needed to do, he became irritated and asked, "Have you ever been to a car wash before?" When I apologized and said it was my first time, he responded with, "Well, are you gonna pay me? Because nothing is free." Of course mistakes can happen, more so with first time customers but that doesn't give you a reason to be rude or impatient. There was no clear communication in this situation at all! If workers don't have the patience to help first-time customers, they shouldn't be the ones guiding vehicles.

It is cheap, only 9$ for a basic wash. If you have a receipt from Kum and Go, you get 2$ off. They…read moredo a basic cleaning of the whole car, with a power sprayer before going through the car wash. The quality is average and it is advisable to have your own towel to dry your vehicle. Be sure to ask for coins for free interior cleaning, that is part of the deal. Worth checking it out.

True situation. I am from Kalamazoo area and was visiting a friend in Hastings. On the way, my…read morepressure sensor light illuminates. I get to Hastings and since I have to drive back, I want to make sure it's only because of the cold weather that I lost pressure. I called my friend who then called Brian's Auto at 4:40 on a Friday after Thanksgiving. I rolled up and within minutes my tires were brought up to pressure. I was blown away by the whole situation being that easy to remedy and for free! I will be back to buy my next set of tires. Thanks!

If you are looking for a hometown person to buy tires or get your car repaired you can't do better…read morethan Brian's Tire. The owner is not from Detroit, Chicago or New York. Brian VanAman lives right her in Hastings. Brian's team works hard to do the job right. They have a great selection of Goodyear and Cooper tires and have ASE certified technicians. Honest, locally owned and pride in their work are a great recipe for a successful business. If I need service or tires when I am in Hasting, I know exactly where I am headed.

My car needed realignment and several other things attended to…read more Doug and Paul explained the issues and fees upfront and have an estimate. They were very helpful and fair and I can't say enough nice things about the owners and employees. As a woman going for car maintenance, I am very happy and highly recommend.

My car alignment was terrible. They told me what wrong and did a rough alignment to help my car…read moredrive better than it had been. They didn't charge me. I will be returning once the work is complete.

Will not buy a car from anyone else. A great place with excellent service. Have bought my last six…read morecars from them....

Great customer service!! I thought that my starter was going out. When I called Jim Koestner's to…read moremake the appointment they were super friendly and suggested that it may be my battery and said they would take a look at it. They found that there was just a bad connection from the battery due to corrosion. They cleaned the corrosion, replaced two bolts, and charged me $19. I'm always weary to go to new mechanics just because I don't know anything about cars and they have the ability to lie and tell you whatever they want to get your money. Jim Koestner's did not do this!! I will definetely be taking my car back whenever it needs to be serviced.

I own a 2006 Subaru Baja Turbo and for years it has had a rough warm start. I previously took it to…read more2 mechanics, one in Ludington and one in Grand Rapids. Neither were able to fully diagnose and correct the issue. GT Auto was able to diagnose and fix the issue within 2 days. They were very open about explaining the fix and wanted to ensure I was happy with the results. They are very knowledgeable individuals and I plan to go back to them in the future for new car fixes or projects!