If I could give zero stars, I would. I wasn't even a customer -- I was just unfortunate enough to…read morebe on the road near one of this company's tow trucks on I-90 on my way to Spearfish, SD. Their driver was weaving between lanes, tailgating, and speeding like they were in a race. It was reckless, dangerous, and completely unacceptable for someone operating a massive vehicle. I managed to get the company name from the truck, but there were no identifying numbers or contact info visible -- which makes me wonder if this kind of behavior is something they're used to hiding. If they treat other drivers this carelessly, I'd hate to imagine how they treat customers' vehicles. I wouldn't trust this company with anything, especially not my safety or my car or the van he cut off and almost caused a major accident. Do better.

I have had some issues with 2 different vehicles this year, i called Dads and they got me in…read morepromptly, they were very professional and Clean working on my Van, at the same time I had borrowed a vehicle from a friend and it broke down, and since I had borrowed it, I fixed it! I called Dad's, and they had to Tow it to the shop, they got it running and went above and beyond , to explain stuff to me, and to make sure I had all the warranty stuff for my friend for what they had to replace, They have a great group of guys, and I would highly Recommend them, For Towing and or Mechanic work! 5 STARS!!

I had a mishap with a side-by-side off the grid. Cy knew right where my grandson and I were…read morestranded based on my sketchy description of the area. They dropped what they were doing and arrived within 20 minutes (I have no idea how they pulled that off since we were miles away from the nearest town!). They were good, fast, and reasonably priced. I called them because they were the first company that popped up on my phone when I searched for a towing service. Now I will use them on purpose every time I have a need in the future. Thank you, men!!

Had to call every other day to get updates. Didn't get done what I needed done. Got it towed to the…read morenext town without letting me know to get a key fob programmed even though he said he'd have the guy come out and do it so it cost me a tow bill that he didn't tell me about and I never actually got the key fob. Would've been ok with me but it was a surprise 200 onto my bill he didn't tell me would be there. Very poor communication from a mechanic. Less than 15 minutes after I went and picked up my truck because nothing was getting done he was calling me about the money I owed him. Do not recommend.

Even if they changed their business practices i would never trust them again. Had them install a…read morenew transmission in a Chevy diesel 6.5, they broke every wire in the harness going to transmission, they repaired the harness with butt connectors & electrical tape & never mentioned a word about it! They also pinched the starter wire between the block & transmission! & to top it all off they used the old torque converter. Who does that? Charged us 5500.00 & caused us so much down time & extra costs in repairs for damage they did. Granted, you can always blame the mechanic assigned to perform the work, but it's always the owners name & responsibility to verify the work was done properly. Which they failed miserably. Because of their unprofessional attitude, the way they treat customers, i don't appreciate being yelled at or threatened. I do have witnesses, the corners that were cut, & repairing the other damage caused by their carelessness, not checking over completed work before it leaves their shop, is it any wonder so many people go to rapid to have work performed professionally? Go ahead & roll the dice if you want, but if you want to gamble, there's casinos in town. Your odds of winning are no doubt greater there!

Took my Mazda in because there was an issue my husband wasn't sure of. The mechanic was able to…read morefigure it out and replace the part within a day. Excellent work. Great value. Very happy with the service.

Another awesome experience at Octane Garage! They completed an oil change and this place was the…read moremost thorough I've been too! The inspection report is something I have never seen other places do, even attached pictures to show you! That part is super cool and helpful! Austin and Rylea, I think is her name, were super helpful and very nice and professional! The lobby area was really clean and inviting, which again you don't see a lot of! Definitely check them out!

We came up for a swim meet from down south far from home and had problems with our Ram wheel seal…read moreand bolt came out of brake caliper. They were able to get it in and fixed that day. Fantastic service and very polite. Thank you so much.

Traveling from NC to Missoula MT I began to have some concerns with the tires on my 2003 Ford E450…read morethat has been converted to a bus. The bus shook at 70 mph, and I was also concerned that my left front tire was only rated for 50 psi but inflated to 80 psi, presumably by Black's Tire in Wilmington NC who had just worked on the vehicle and supposedly checked all the tires for me. Cliff the mechanic is very knowledgeable and immediately determined the two front tires were significantly different (6 ply and 10 ply) and that the 6 ply tire should never have been inflated above 50 psi. Cliff not only found, mounted and balanced my left front tire but also balanced the right front too. Cliff also found that the nut securing my brand new shock (installed by Blacks) was so loose it came off with two twists of the wrist. Cliff checked all tire pressures which were all over the board, some 40 psi under (thanks Blacks). The work at this shop is A-1, and the bill was easy on the wallet. Prompt service all the way. Highly recommended! Needless to say I don't have a positive review for Black's Tire in Wilmington.

My family was on a road trip from Boston to California and we happen to get a nail in our tire. We…read morefound James Tire Service and couldn't have been more pleased and satisfied as they were able to get it repaired promptly and even called in a tech to do it right away so we could keep our road schedule intact. We had a great conversation with the office staff while the repairs were being done. I couldn't say enough about this small business which renewed my faith in people and the plight of small businesses like this. They should be at the top of anybody's car repairs list.

We had a check engine light come on during a road trip for an over-boost issue on fords eco boost…read more Milo helped us out and ran a whole diagnostic and said the turbo and waste gate were operating properly so he cleared the light. Back on the road within' 30 minutes. Don't get service like that in the big cities/big businesses.

We were having overheating problems in our Motorhome on Sunday and nursed it to Gillette, WY…read more Monday morning we were in their parking lot when they opened. Within half an hour we were in the shop and they were trying to find the problem. They had to overnight a part and as soon as it came in he next day they were fixing it and we were done by the end of the day and on our way. Great service and great staff.

Wade and Alexis got my car out of the ditch after it slid on black ice into a tree. It was still…read moredrivable, and they wouldn't take any payment since they didn't haul it. Thanks so much for the courteous, professional service!