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    DeYarman CDJR Ames

    2.5 (41 reviews)
    Open 9:00 am - 7:00 pm
    Updated 3 months ago

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    Chad C.

    Tuesday I arrived at 8:40, car got taken at 8:48... it is currently 11:42 still no car... FOR AN OIL CHANGE. After the 2.5 hour mark I go into the service garage and ask where my car is... Curtiss looks at me confused and says we still have to find the Oil guy..... After wasting my whole morning/afternoon I was offered a free oil change to make up for it. Roughly a month later I'm back due to a recalled part and was help by Matt. Off the start I could tell Matt woke up on the wrong side of the bed by the tone / way he talked to me. I was offered a ride in the shuttle van because he wasn't sure how long it would take. He told me to go have a seat in the waiting room and he'll have the driver get me when they are back. I've now seen the shuttle van leave twice. They have dropped off two people who have been here shorter than me... If you're a college student / young adult you most likely will be taken advantage of, not treated with full respect or just straight up ignored.

    Looks Tame but the Team Inside Rocks!!

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    16 days ago

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    16 days ago

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    19 days ago

    Excellent. We worked with Rashaan when he was in Indianola. His team is excited to new and faithful customers in

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    10 months ago

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    1 year ago

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    1 year ago

    Brandon Courtney was Awesome! DeYarman made the purchase simple as fast! We would definitely purchase from them again! Thank you so much!

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    2 years ago

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    6 years ago

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    5 years ago

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    8 years ago

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    6 years ago

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    9 years ago

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    7 years ago

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    12 years ago

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    11 years ago

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    12 years ago

    I felt we made a fair deal. I did most of my research on the website, choosing from the inventory they had listed.

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    9 years ago

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    10 years ago

    We settled our difference and I hope their business is a success with the new management team.

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    11 years ago

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    14 years ago

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    Page 1 of 2

    Ask the Community - DeYarman CDJR Ames

    Review Highlights - DeYarman CDJR Ames

    I've purchased two new vehicles from Deery.

    Mentioned in 7 reviews

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    Wilson Toyota

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    There are twentieth century car dealers, twenty-first century car dealers, and then there is Wilson…read moreToyota. At Wilson Toyota, there's Brad Baker. What am I trying to say? Okay, the buyer wants a car at a fair price and the dealer wants to make a fair profit; these goals are mostly consistent so it should be possible for everyone to come out a winner. Right? Only sometimes. The problem with the twentieth century dealers, and there are plenty of them still in business, is that they want you to pay as much as possible; that makes you want to get them back by getting the car at a price that gives them the absolute minimum profit. But the dealers are professionals and they will almost always make a deal that's good for them regardless if it's good for you. This creates an adversarial relationship and you can hardly feel that you may have been had by the salesperson after the deal is done. I always hated buying a car when these dealers were the only choice. The twenty-first century dealer understands that the final deal needs to be good for everybody because they want us to feel good enough to see them again in the future. Big improvement. This is how Wilson Toyota does business and more often than not, they set the bar pretty high for their competition. Brad Baker of Wilson Toyota is among the best of the best automobile salespersons. He listens very effectively to what your needs are and takes time to get to know you so he can help you clarify those needs. He clearly explains all your options and what the different models can do. Maybe more importantly, he makes certain that you understand what a particular car cannot do. I've worked with Brad twice now and noticed that his approach allows him to improve his ability to help you every time you visit. My deal is I'm an older guy and I have some problems twisting and turning to see what's happening all around me. I compensate by trying to be extra careful all the time and I back into parking spaces and garages as visibility of my surroundings is better even though it takes a little longer to get the job done. When I purchased a 2018 RAV4, I was so impressed with the safety features that I also purchased a 125,000-mile extended warranty. Past experiences were that the lowest cost of car ownership meant keeping a good one until it was pretty worn out; however, the safety technology of 2018 may have been good at the time, but the current safety technology is significantly better. Brad Baker helped me select the safest 2020 RAV4 options, arranged for a fair trade in, and even showed me how to get a refund on the unused portion of my extended warranty. Our professional relationship was never adversarial; indeed, I'd say we have become friends. Ten years ago, I'd expected buying a new car to be more stress than fun. Brad Baker and Wilson Toyota completely changed my expectations. I recommend doing business with these folks with no reservations whatsoever!

    Drove to wilson to get an appraisel on my current vehicle, so I could do a trade in on a new…read moreChrysler Sienna (which has not been built). Got the numbers on a Saturday. plan was for me Monday to get In touch and get a pre-approval from my bank before going forward (which there was no problem with). Before I could even call and notify them, I was contacted by the sales lady telling me that they had sold the van (which I was told that they would keep on hold for me until I called at a certain time). The sales lady goes to tell me she would keep looking for me and I could get another vehicle that. I didn't ask for or was Interested In. she continued to try and push me to something that I was not interested in and that she would keep looking.

    Honda of Ames

    Honda of Ames

    (56 reviews)

    I saw the vehicle I purchased online, but did not call for over a week to see if they still had it…read more To my surprise their website was up to date and the vehicle was still for sale. Since I live in Des Moines I ended up going to see the 06 Durango on a Friday afternoon/evening. I didn't think I would be driving home in my new to me Durango since it was after 4pm and they close at 6! Wayde the salesman was helpful and considerate, while being discreet and honest. In the end I drove home well after 6pm in my new vehicle. I got an excellent price, great financing and a vehicle that I am extremely happy with!

    I brought my 2022 Honda Odyssey on June 22 to Honda of Ames for regular maintenance. When I…read morearrived, I met with a Service Advisor and clearly requested an oil change and Service A137, which includes: A: Oil change 1: Tire rotation 3: Transmission fluid replacement 7: Brake fluid replacement Later that day, at approximately 3:25 p.m., I received a text message indicating that additional services were recommended following inspection. When I opened the link, it unexpectedly showed: "All services declined (1 of 1 services declined)." Assuming this could be clarified in person, I went back to the service center. Upon arrival, I was informed that my vehicle was still being serviced and that I needed to wait 10-15 minutes. After about 10 minutes, the Service Advisor presented me with a bill totaling $760.64. Knowing that the transmission service alone costs over $500, I paid the bill at the time without much thinking as I needed to pick up my kids. However, after reviewing the invoice carefully at home, I identified several concerning issues: 1. Unauthorized Add-On Services The invoice includes three additional services that I did not request and that are not part of Service A137: Premium engine oil condition ($50) Engine crankcase cleaning service ($50) Ethanol fuel system corrosion prevention kit ($75) 2. Incomplete Requested Services I do not see evidence that the following requested services were performed: Tire rotation (Code 1) Brake fluid replacement (Code 7) 3. Lack of Authorization Most importantly, I was never given the opportunity to approve or decline the additional recommended services. By the time I received the text message, it appears that decisions had already been made and services had already been initiated without my consent. I am very concerned about how these additional services were authorized and why the requested services were not fully completed. I contacted them on the same day and followed up again the next day. I was transferred to the service manager's voicemail and left a message. [Update] The service manager called me the next day and offered to do the tire rotation and brake fluid replacement free of charge.

    Lithia Nissan of Ames

    Lithia Nissan of Ames

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    This was, without exaggeration, one of the worst car-buying experiences I've ever had…read more We purchased a vehicle for our teenage daughter and specifically discussed the radio system -- Bluetooth, satellite, CD player, navigation -- all of it. At no point did anyone disclose that the speakers do not work at all. Not "a little static." Not "needs adjusting." Completely nonfunctional. The screen lights up, the navigation powers on -- but there is zero sound. We didn't discover this during the test drive because we were listening to the engine and how the vehicle handled. That omission feels intentional. After discovering the issue, I called the dealership every single day for four days straight. Each time I was told someone would call me back. No one did. Not once. Being ignored after you've signed paperwork tells you exactly what kind of customer service this place actually provides. To make matters worse, while trying to figure out what kind of people we had just trusted, I opened Facebook and saw our salesperson's face listed on the Polk County Jail inmate page. That was truly the icing on the cake. After already feeling misled, that discovery did nothing to restore confidence. I feel scammed. I feel dismissed. And I feel like transparency completely disappeared the moment the sale was complete. If you value honesty, disclosure, and follow-through -- I would strongly encourage you to look elsewhere

    trying to resolve a problem with used car purchased from Lithia. seeking inspection report from…read morewhen they took on trade or purchased. Sales (Troy) and service (Brian) have been very good.

    DeYarman CDJR Ames - car_dealers - Updated July 2026

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