absolute best car service in North America. my explorer was reborn. Pat, Jeff, Bill and Amy do…read morenothing but great work. Value . They are fair. Cars cost money, but at least you brought it to the best service shop happening today. hard work, experience and fairness. sums it up

I read the reviews and only heard good things. Brought my car in and told them what I thought it…read morewas. I had to bring it back twice more before they came to the same diagnosis. Then the solution they offered wasn't going to resolve it. I was also told the dealer price for the actual needed part was too high (true). When I asked for the part number to research it, they gave me the wrong one. Very poor experience. I would steer clear of this place!

I took my vehicle into car x 3 x . And now my car is jerking when driving issue is still not…read morefixed.reached out twice to monroe.with promises to call me back within 48 hrs.we are going on 2 weeks now with no response.i mean I guess I can call you back for the 3rd time.this is unacceptable and it needs to be resolved.in the mean time,I'll go ahead and make my every 2 week payment for a issue that has not been fixed or resolved

I did my break pad change this location and after that I heard sound like rustling metal sound, I…read moretold Derek the guy there is sound wired? he put some greasy things and said, gone by self but never after one year. I make an appointment again been there and he said again to change rotor both side cost &600 , and I ask after change no wired sound ? He said I'm not sure ????........?

I have used Williamson 3 different times. Been happy every time. They have kept me informed…read morethroughout the repair process.

$150 to run an engine diagnostic? That's funny. I told the guy what's wrong with my van. I'm no…read moreidiot. Just don't like working on vehicles. Needs an EGR valve. He says "Nope, can't do that, gotta run the diagnostic first, we're not in the business of just putting random parts every customer wants on vehicles." I just left. Better he kept his teeth. Try this on for size, I go up to O 'Reilly's get it for $140. Do it myself. Saved myself the money, kept it out of his greedy pockets, and I'd never recommend this dump or their mechanics to anyone. And I'll spread the word. Town's a little small to be treating people like sh$t. They are full of pride and are very rude. There are much better mechanics everywhere.

Have gone here for years. They are honest, upfront, & very informative. They don't try to push or…read moreoversell you. I went in to get new tires & brakes. They told me my brakes were fine & didn't need replaced yet. This saved me hundreds of dollars. They are willing to work with you & take the time to find out priority services if your on a budget. It's hard to find an honest trustworthy mechanic. I will be a customer for life!!

They originally said it would take a few days, took almost two weeks. They never called me to tell…read moreme it was done, insurance had to communicate with me. They've never 'dealt' with insurance before.

i went in for a small break line repair, and they discovered this was caused by damage in the main…read moremechanism in the tongue. they took the time to show me the problem, and inquired as how to proceed, instead of just fixing it and presenting me with a huge bill in the end. Not only was I impressed with their professionalism, and honest approach, the bill was significantly less than the quoted price I had received. my trailer brakes work better than ever! 5 stars!!

Service is great, friendly people I would highly recommend this business for your trailer or truck…read morerepairs

Have been doing business with the owner of this establishment for over 20years and have never had…read morean issue, recommend anyone looking for a great one stop gas station look no further you found it.

Chuck - you have the GALL to accuse me of being difficult & lying. HA! You are the quite prolific…read moreliar in your rebuttal. No surprise after ripping my mom off!!! Don't ever confuse being furious with being difficult! First LIE; Shawn, Bill & Shawn Jr ALL proudly shared with me the new 30K Engine Analyzer they had & would be using to diagnose the reason for the SERVICE ENGINE SOON warning dash light coming on. Second LIE; Yes THAT SERVICE ENGINE SOON is the correct light that was on & the reason I brought my mother's car in. Shawn was aware THAT was the warning dash light that was lit & he even reset it following their unneeded service. Not a CHECK ENGINE LIGHT. Third Lie; I DID NOT MOVE ANY BARREL blocking your carwash entrance & for you to accuse me of doing that is beyond ridiculous. If Shawn is such an honest guy, as you initially touted to me, he would have told you HE MOVED THAT BARREL & then told me to drive in & he'd start the carwash. It never started, not one drop of water was ever released. Shawn even apologized to me saying he was sorry he didn't realize it was not working. I was even told to come back in the Springtime for a free wash. I hope my reviews give future potential customers pause before taking their vehicle to your service center. Again with the false accusations. Any still pictures you claim to have of "a woman moving your barrel" is not me. Ask Shawn, IF he's the honest guy you say he is, he'll tell you the truth, HE MOVED THAT BARREL. YOU however are the height of an unprofessional businessman. Funny how when you texted me pleading with me to bring the car back you stated "I'm not like those other guys, I'm professional & I just want to make it right for you" HA AND by calling a dissatisfied customer a "Karen" immediately identifies you as a immature & hateful MAGA, certainly NOT ANY KIND OF PROFESSIONAL!