Bobbi is fantastic and truly goes above and beyond to make sure you find a vehicle you love at the…read morebest deal possible. You can tell he genuinely cares about his customers and stands by the quality of the cars he sells. He assured us that if anything were ever to go wrong, he'd be there to help. Highly, highly recommend Reliable Motors for anyone looking for a trustworthy car lot and exceptional customer service!

From the owner: Anyone can sell you a vehicle but here at Reliable Motors, we'll take care of you every step of the…read moreway... even after the sale!

We bought our new Chevrolet from Stuart iowa..we were told we could get our oil changed here in…read moreAnkeny...The people in the service department here were so rude and acted like they were doing me a favor changing the oil in my truck..yesterday, I drove clear over to karl Chevrolet in S tuart and got the same treatment...we will NOT be buying another Chevrolet.... The sales people we dealt with in both shops were awesome..it was the service department in both towns that were terrible.

Visited the quick service for an oil change today at 12:15pm. Got me right in to bay 4 after a…read moreshort 2 minute wait for the check-in assistant. I was able to wait in the vehicle while they performed the service. They did a quick light inspection at the beginning of the service by checking the headlights, high beams, hazards and reverse lights. Tires were inspected during their multipoint inspection and fluids were topped off as needed before they pulled me through the bay. Excellent, thorough and efficient service and technicians were kind and courteous.

Based on the current repairs I'm suck with (rear differentil seals,repair of holes caused by an…read moreearlier owner not having a lift in the correct place. I will have to fix the subfloor by the rear pasenger ,and drivers side doors. If in fact they do put $1200 in each used car on average, the one I bought was missed. I live over 3 hours from Altoona,so bringing the car back just to show the holes,rusty inside rocker panels , leaking rear axle seal,and holes mentioned above we decided to send pictures instead. Point of fact ;the body shop that is going to fix the holes,and repair the inside rocker panels wouldn't do the job untill I have the leak around the differential fixed.They said the cost to fix the damage besides the body work, might make the two jobs cost prohibitive! SO FAR REPAIRING THE Leaking AXLE seals has cost $626.89. Next is repair of the holes and associated body reapair attempetd by whomever put the lift holes in the pans, estimated at $300. for a decent looking fix. To make the body repair put back to near original shape would cost $2500-$3000. Hardly a good deal on a 2010vehicle! The final insult was being told by Evan that they had replaced the rear struts. That was not the case. The cost of the rear struts I have to replace in addition to 2 axle boot covers and rear sway bars has led me to think they need to inspect the cars they sell;afterall they do have their shop on site! So far I've driven the vehicle about 1500 miles at a cost of $2300. and counting in addition to the purchase price.

Exceeded my expectations. They gave me a great price for my trade-in. I initially missed a cracked…read moremirror during my walk thru and only noticed it AFTER I took the car home. Even though I had a 30-day drive-train warranty, this was cosmetic. They didn't have to fix this but they did at no cost. I had my mechanic do an inspection of the vehicle and they said it was one of the best used vehicles they've seen in a long time. Oddly enough within a few days of picking up my car, both of the catalytic converters went out. Once again, Rob assured me he would take care of it and they did so quickly with no cost to me. Some places you get a used car "as is". My husband wasn't with me - I bought this car all on my own. But I never felt like they took advantage of that. My husband was so impressed how they took care of me he said he would consider buying from them when he needs a vehicle.

Previous review was immediately after the service. The general manager reached out for our…read morefeedback and along with the service manager they decided to credit our service back due to some of the work not being communicated properly. I appreciate the service manager for calling us back and offering the refund based on this confusion and our relationship over the last 15 years. I look forward to us working together again in the future.

They blew my corsairs engine. Service took forever, and the loaner team was rude. Save the trip--go…read moreelsewhere

He was very respectful and reasonable and helped my daughter get in to her first car. He did…read moreeverything he could to do right by us. He got my daughter into a great first car for her, and at an amazing price. I would recommend him to anyone looking for a first car for their kid. Or anyone looking for great customer service and getting a car from someone who takes pride in helping his customers anyway he can.

From the owner: Products Compact…read moreSUVs, Sedans, SUVs, Third Row SUVs, Trucks, Vans Services Financing

called about recalls on truck. it went to text. no response…read more set up warranty work online. later I called about a tonneau cover install, they again asked to text. asked my question about tonneau. no response two hours later, texted are you there, going to answer my question they called me 30 minutes later. asked the recalls and tonneau cover install, was told they do not do it on weekends. when I arrived, the service mgr said the recall would take an extra 20 minutes, ok I said then walked to parts and asked if a tonneau cover could be installed, was told yes. I said maybe next time. on Sunday I sent an internal complain, no response sent another complaint on Tuesday. as of today I have not heard from Wilson Toyota was considering a Land Cruiser or Sienna for my wife. am thinking not now.

Bought a new Tundra about a year ago and the sales experience was great. Our first routine service…read moreappointment went fine. They even identified that a fog light was out and needed to order the part. All would be covered by warranty. Because we live 70 miles away it took a while to schedule the follow up visit. But, we were able to do so in a couple of weeks. The next service appointment could not have been worse. Check in went fine but I failed to get an estimate of the expected completion time. After two hours I checked to see if it was done. THEY HAD NOT STARTED. And, the fog light replacement is a 4-hour job as the whole bumper must come off. While the time to repair is understandable the lack of communication and the scheduling of an appointment when they did not have capacity to work on it is NOT! Having commitments to be home within 7 hours of leaving, I had to take back the truck and reschedule. The poor service has so far cost me a day of my life and $30 in gas. And, I still have to try again.

They truly go the extra mile for you! I just recently…read morepurchased my third vehicle from Dewey Dodge in Ankeny... I bought a 2023 Jeep grand Cherokee L and cannot begin to express how pleased I am ! When my check engine light came on last week, I took it in to get it checked out and it was gonna take a couple of days for them to get to it because they have a lot of people out with the flu... I have a certified used car, and that covers anything with the powertrain and as it turned out, the problem was powertrain related and it's completely covered and I didn't even have to pay for the scan to find out what was wrong! I couldn't be more pleased! When I was in there, I mentioned that when I picked up my car, I didn't notice it. It only had one floor at in the front seat, and asked if they might possibly have a spare one that I could get from them... The service advisor Joe said he would check into it with his sales manager to see what they could do to help me with that all I expected was to get perhaps a spare floor mat that they had back in the service department somewhere and that was all I wanted... Little did I know that they actually ordered me two new floor mats of the WeatherTech type that we specially made for my jeep at no charge! I was so pleased and surprised and that is the normal way they treat you at the dealership... They're not only courteous and helpful and pleasant to deal with, but they really do go the extra mile to help you They really live up to their slogan. Do we treat you better ?we do.! That is why I'll keep going back. They go the extra mile for you at Dewey Dodge service Dept.

I tried to make an appointment for a recall earlier this week - could not get past the AI…read moreappointment setter. Finally made an appointment, but asked the AI person to confirm that it's for a recall. AI appointment setter 'did not understand.' I asked for a real person, was sent to a queue, no one is available, we'll do a call back. No call back. I chatted into the business a couple of days ago. We will call you. No call. Today I tried to email the service email address. Email bounced - they do not accept emails outside their organization. It's the publicly listed email address.... I need someone to communicate with me. Will not be bringing my Jeep in on July 13 if this company is so ineffective that they can't do this most basic form of service. Erich 507-460-0337